STELLA .S. IHENACHO
*** ******* ***** ** ***** hill Georgia, 305**-***-*** 4820 ******.*.*****@*****.*** PROFESSIONAL SUMMARY
Certified Scrum Master with a track record in leading technical teams within dynamic environments: Taking technical programs from concept to implementation within a high degree of quality, budget and schedule. Motivated, energetic, hard-working, able to come up to speed quickly on new applications and environments.
Transitioned development teams from Waterfall to Agile development.
Mentored team members (internal and external) and stakeholders on Agile Scrum best practices.
Leader with a unique combination of leadership, business, and technical expertise with problem analysis, defining goals and objectives, process change, implementation and with effective communication skills at 0all levels of the organization.
Demonstrated ability managing offshore and onshore teams, budgets and schedules, detailed project estimation and planning, earned value management, risk management.
Resourceful, creative problem-solver with proven aptitude to analyze and translate complex customer requirements and business problems and design/implement innovative custom solutions.
Proven ability to interface and coordinate with cross functional teams and cultures, analyze existing systems, wants and needs, design and implement database solutions
Established team specific Business-IT engagement and delivery models. Led and managed business, technical and functional team deliverables, plans, risks, quality and processes. Worked with specific functional business units in scope analysis, budget planning, activity estimation, staffing and training.
Defined Enterprise Reporting Strategy that enables an end-to-end approach for gathering reporting requirements, report design and creation, user adoption and training, security, distribution, and presentation.
Experience of handling Projects from USD 200k to USD 20 Million
I have the experience of handling Projects with varied challenges on Requirements, UI Testing, Development and Integration.
Managed Implementations, Upgrades, Deployment, Migrations & Production support programs
Biggest Team Size Handled – 150
Experienced with Microsoft Office Tools (Project, Word, Excel, Power Point), Agile/SCRUM.
Authorized to work in the US for any employer.
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PROFESSIONAL EXPERIENCE
Agile Coach / Scrum Master, June 2019-Present
NCR
Scrum Master/Agile coach of two teams, driving continuous improvement and helping them best leverage Agile methodology to maximize productivity.
Working collaboratively with Dev Managers, Product Owners, cross-functional development teams, and QEs’ to support development and software delivery.
Organize and facilitate daily stand-up meetings, grooming sessions, demos, retrospectives, sprint and release planning.
Assist the Product Owner in user story creation/prioritization and product Backlog grooming via emergent requirement elicitation while supporting overall organizational goals.
Work with Product and other internal teams to resolve resource conflicts, clarify project priorities, understand features and capabilities
Collaborate with Product Owners in managing defect backlog for Delivery Teams to determine priority, business impact, and anticipated date of release
Emphasize code quality, with an emphasis on small, focused user stories.
Support teams in fostering the idea of “fail fast” to speed delivery and build in quality.
Working with the maturity of the teams to building high-performing Agile teams via coaching and mentoring.
Track and report Scrum team velocity and manage Sprint capacity.
Coach teams and lead conflict resolution efforts.
Facilitate cross-team communication and coordination, improving transparency and sharing information.
Create metrics to provide teams and the organization with relevant feedback.
Implement Jira, Confluence and Agile craft to help efficiently deliver sprint outcomes. Snr Project Coordinator, September 2016 – June 2019 Dimension Data
Leading and directing standard and complex Primer projects with background in security, networking, cloud services, data, communications etc. from initiation to close out; Also support senior project managers on demand.
Apply PRIMER Methodology practices for project initiation, planning, designing, executing, and monitoring/controlling in order to deliver projects within scope, on-time, maintaining quality and on- budget.
Key Project Resource for the largest Client and largest Program at Dimension Data US. Over $4 Million in Professional Services Revenue
Host and attend various high level meetings such as Kickoff calls, design sessions, and Executive Meetings with client and internal team.
Collaborate with clients, engineers, technicians, solution architects, service delivery managers, and other project stakeholders to achieve project objectives. STELLA .S. IHENACHO
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Communicate with key stakeholders, clients, project team, and management team to ensure roles and responsibilities are clearly defined and expectations are set.
Responsible for budgeting and forecasting, expense reporting and status reporting on over 50 projects.
Resolved numerous project issues including staffing shortages, vendor management, tactical matters, scope creep and divergent business and user needs.
Ensure client satisfaction and manages escalations, acting as single point of contact to the client and applicable stakeholders.
PROJECT MANAGER/SCRUM MASTER, April 2014 – September 2016 SpacePointe
Managed highly complex IT projects impacting all areas of enterprise and crucial to bottom-line success.
Executed critical path scheduling for projects to meet delivery schedules and budget.
Increased team efficiency by 75% by inspiring motivation, spins and changes for quality and timeliness.
Authored complex functional and system-level test plans, test cases and test reports for use in project development process.
Strong understanding of project management methodology and PMO standards.
Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
Defined workflows and processes in fast-paced, Agile and distributed models using tools such as whiteboarding, mind mapping, and Jira.
Innovated new processes and workflows that realized an immense improvement in efficiency of delivery team.
Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
Monitored and facilitated scrum processes and team meetings for Product development.
Worked with Project Managers, Developers and Product Owners to drive projects to production, meeting deadlines and outcomes.
Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
Confirmed team followed Definition of Done protocols.
Stayed current on emerging technologies and trends that could benefit production process.
Documented new features and strategies as well as user stories and criteria for acceptance.
Worked with product owner to gather customer requirements, clarify specifications and translate into product backlog.
Lead Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
Assessed team metrics and worked to drive improvements and innovate new approaches.
Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
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Owned entire project life from definition to management to execution.
Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
Managed multiple internal and outside scrum teams, ensuring effective collaboration and communication. PROJECT MANAGER, January 2012 – March 2014
London School of Business and Finance
Responsible for delivery of strategic, cross-departmental projects within time, cost, scope, quality defined boundaries and document generation; Duties included: leadership across cross-functional teams, new product development, establish development and process methodologies, and collaborate with the sales and marketing teams for product development;
Implementing and executing marketing and business development projects and Managing business developers in ensuring they attain their sales target;
Managed onshore and offshore teams in Europe, Asia and Africa.
Managed strategic global and local programs; Provide leadership to multiple teams and follow-up with team leaders to regularly review issues and monitor progress on assigned projects.
Performed business analysis: elicited information, defined scope, documented requirements, assessed risks, developed project design specifications, and managed UAT.
Creating training and developing programs to enhance process and product knowledge;
Provided detailed project estimation and planning;
Risk analysis and mitigation plans;
Developed the client relationship, made numerous technical presentations, analyzed business systems and customer integration needs; consulted with customer's technical teams to determine effective and workable business solutions;
Performed test demonstrations, management of test group, generation of test documentation to be delivered to customers;
Organised Performance appraisals, launched personal development plans and Training Need Analysis;
Evaluating performance of stakeholders- independent educational agents and academic institutions;
Collaborating with a wide range of ‘Shared Services’: Admissions, Administration, Techsupport, International, Sales and Marketing departments;
Maintaining required UKBA benchmark on our products- training and weekly reports;
Handling all Human Resource matters for the international development department- Europe, Asia and Africa;
BRANCH MANAGER, August 2011 – January 2012
CORAL – London, UK
Lead in implementing/applying standard processes, change management, risk management, issue management, quality assurance, estimate variances and project communications;
Acquiring and collaboration of new projects and ventures with other company branches;
Organising and administration of day to day activities to ensure smooth running of operations;
Developing new business opportunities and maximising merchandising within the branch;
Ensuring all transactions is processed swiftly and efficiently;
Responsible for key critical path deliverables, projected timeline, key accomplishments, key decisions and impacts, resource impacts and dependencies, risks and issues, activities dashboard, key open design decision review;
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Developed multiple project plans, communication plans, presentations and reports;
Ensured that projects satisfy all required policy, audit, financial and technology guidelines;
Actively promoting cross selling opportunities;
Managing various clients’ accounts and the point of contact between clients and company; OPERATIONS MANAGER, October 2010 – March 2011
National Consortium of University Entrepreneurs’ (NACUE) - London, UK
Organised, participated and administered education fairs, boot camps and start ups events;
Developed, nurtured and maintained effective relationships with key speakers;
Increased membership by managing social networking and marketing sites;
Identified staff training needs and developed suitable training schemes;
Recruitment, selection and vetting of new employees;
Lead and managed business, technical and functional team deliverables, plans, risks, quality and processes;
Worked with specific functional business units in scope analysis, budget planning, activity estimation, staffing and training;
Single-handedly created a HR structure and effectively recruited and selected assets into company;
Lead all phases of Information management projects, from concept through deployment, including needs assessment, system requirements determination, planning, scoping, scheduling, budgeting, development, testing and implementation;
Transformed key business metrics to a process and database design technology solution that promotes a consistent and easy to use data analysis and reporting;
Developed systems and work flows that increased productivity of the department by 80%. PROJECT COORDINATOR, October 2009 – October 2010
TASMAC London School of Business – London, UK
Involved in brand awareness in Africa through a scheme of innovative scholarships;
Seeking out Trans National Education (TNE) opportunities in East, West and Central Africa
Recruitment and selection of quality agents in Africa ;
Communicating with agents and students to coordinate overall marketing effort in accordance with corporate goals;
Managed coordination across multiple stakeholders from both IT and Business to ensure project objectives are met. Balanced schedule, scope and budget within the program and re-negotiated with sponsor as needed;
Transformed key business metrics to a process and database design technology solution that promotes a consistent and easy to use data analysis and reporting;
Created Project Prioritization Process, Resource Allocation/Management Matrix, Budget Tracking templates;
Effectively communicated Project Status via weekly and monthly reports to stakeholders and executives including updates to Project Timelines, Scope and updated Mitigation Strategies;
Work with End User Business Community, Architects and Various Team Managers to define enterprise strategic roadmap and framework that enables an end-to-end approach for organizations data capture and reporting need through Use Cases, User Stories and Business Process Models;
Project life cycle - from analysis to production implementation, with emphasis on identifying the source and source data validation, developing particular logic and transformation as per the requirement and creating mappings and loading the data into different targets; STELLA .S. IHENACHO
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Helped track project staff, determine project tasks, establish timelines, establish estimates-to-complete, prepared and communicated project statuses, identified and responded to risks and issues and managed change requests;
EDUCATION & CREDENTIALS
MBA, October 2009 – February 2011 Cardiff University, Wales, UK Bachelor of Science in Biochemistry, October 2005 – July 2009 Covenant University, Ota, Nigeria Certified Scrum Master: Credential ID 916781