Service Customer
Resume:
**/* ***** ****** **** Street,
Triplicane,
Chennai- 600 005.
E-mail: **************@*****.***
Mobile: +91-904*******
Seeking a challenging environment, where my knowledge can be shared and enriched. Looking for an opportunity where I can improve my ability and skills.
Experience in detail
MAERSK GLOBAL SERVICE CENTRES (INDIA) PVT. LTD. (Logistics)
Job Title: Senior Associate Duration : From June 2015 – August 2019
Job responsibilities at Maersk Global Service Centre’s
Handling customer queries through calls and emails.
Deals with customer escalation and keep management informed about the progress
Preparations of dump activities. Purpose for daily process and assigned to users.
Handling the Tender, drafting, offer the pricing what we negotiate with the customer
Generate the reporting works. Purpose for sending weekly & Monthly report to every Cluster in charges.
Training and auditing to new users with respect to the various activities
Monitoring the performance of junior staff.
Organize daily and weekly meetings and solve the issues
Understand end-to-end process, contribute to process improvements, and maintain the entity at the right level of operational excellence.
Course
Institution
Board/
University
Year of Passing
Percentage
M.sc
( Physics)
The Vivekanandha college
Chennai
University Of Madras
2014
67%
B.sc
( Physics)
The New College
Chennai
University Of Madras
2012
72%
Standard ‘X11’
The Kellett Higher Secondary School
Chennai
State Board
2009
55%
Standard ‘X’
The Kellett Higher Secondary School
Chennai
State Board
2007
70%
Database : MS-OFFICE
Operating Systems : Windows 2000/XP.
Date of Birth : 21 December 1991
Gender : Male
Father : Mr. Kandavelu
Mother : Mrs.Krishnaveni
Mother tongue : Tamil
Nationality : Indian
Marital Status : Unmarried
I hereby declare that the above furnished information are true to the best of my knowledge.
PLACE: Chennai
DATE:
SANKAR RAJAN
SANKAR RAJAN.K
OBJECTIVE
ACADEMIC PROFILE
TECHNICAL SKILLS
PERSONAL INFORMATION
DECLARATION
Contact this candidate