Quality Analyst

TAVISH SHARMA 514-***-****)

**************@*****.***

SUMMARY

More than 2 years work experience as a Quality Analyst

Master’s degree in Quality Systems Engineering

Working towards Six Sigma Green Belt Certification

Discrete knowledge of Testing and Quality tools like Selenium, Jira, N2X, Ixia

Understanding of Six Sigma, Project Management, Statistics, Quality Maintenance and Supply Chain Design and Management

Experienced Knowledge of testing frameworks, User Acceptance Testing and Black box, White box and Grey box techniques

Proven Analytical skills, Problem solving Ability, Adaptive, and Communication skills TECHNICAL SKILLS

Quality Tools Web Automation using Selenium, UFT, QTP, Jmeter, HP Load Runner, Agile Testing, N2x, Ixia, GitHub, Jira, Scrum

Networking Routing and Switching Protocols and Layers, ISO model, VPN, Cisco Packet Tracer, GNC, Putty Programming Languages Python

Operating Systems Windows, Android, IOS

EDUCATION

Master in Quality Systems Engineering Concordia University, Montreal, QC Aug 2017 - May 2019

Cumulative Grade Point Average: 3.57/4.3

Bachelor in Information Technology DAV Institute of Engineering and Technology, Punjab, India Aug 2012 – Jun 2016 WORK EXPERIENCE

Quality Analyst Wipro Limited, India Jun 2016 – Aug 2017

Worked as a Quality Analyst for client Ericsson, Montreal

Designed various test cases and test scenarios during the software development life cycle

Assisted on improving quality of scripts, completing protocol testing on various features/redesigning scripts (Manual and Automation)

Reviewed user requirements documents along with developing test reports and bug reports

Applied various quality tools to achieve script optimization and quality standards Quality Analyst WWICS, India Aug 2015 – May 2016

Quality analyst for the development of software “Z-Axis” (Z-Axis is in-built software for CRM and IMS functionalities)

Devised various test cases and test scenarios during the software development and testing life cycles

Coordinated the internal auditing of the software milestones for validation and verification

Assisted in client requirements gathering/validations and facilitated proper implementation and commissioning of the software

Assisted in manual and automation testing for different levels of the project

Gathered knowledge of documentation for technical aspect along with reviews and analysis for on-going and completed projects

OTHER WORK EXPERIENCE

Sales Representative Fido, Montreal, QC Oct 2017 – Present

Analyzed customer requirements and promoted various products and services available to fulfill their needs

Worked on various tools such as ICM, NOVA, and VISION 21to handle and rectify customer requirements

Reached quality and sales objective 96% of the times VOLUNTEER EXPERIENCE AND EXTRACURRICULAR ACTIVITIES

Volunteered to teach Software Testing to students after job hours

Adopted a village “Neechi Mangli” under the supervision of school authorities and volunteered for maintaining its welfare

Running a full time blog “The Pondering Soul” as its sole author and content creator

Headed Photography Club in Undergraduate College while organizing seminars and formulating events for the same

Lead Organizer of College’s Technical fest with managing to acquire sponsors and overseeing marketing, publicity and supervision of events

Active debate and extempore speaker and enthusiast for debating competitions Connect with me on LinkedIn at: www.linkedin.com/in/tavishsharma

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