Sales Manager
Resume:
SUSAN L. BAUER
Honeoye Falls, NY *****
**********@*****.***
www.linkedin.com/in/susan-l-bauer-5845a13
SUMMARY AND PROFILE
Salesforce Leader
Passionate and results-driven leader with a penchant and passion for developing the full potential of sales staff. Proven success in sales training, salesforce recruiting, and the insurance industry. Dynamic business strategist who drives profitability and fosters an environment of trust and accountability.
Career Accomplishments:
Strong history of selecting and developing salespeople to succeed and lead.
Proven record of devising and implementing sales training that delivers results.
Created and developed additional, profitable, Sales Division.
SKILLS AND EXPERTISE
Leadership Market Management Relationship Management Staff Development
Sales Recruiting Marketing Inside and Outside Sales Insurance
New York Property and Casualty Agent New York State Life and Health Agent
PROFESSIONAL EXPERIENCE
Inter Insurance Agency
Vice President of Programs, Rochester, NY
01/2019-Present
Build upstate market by recruiting and appointing brokers. Develop new carrier relationships. Increase membership in Safety groups.
Farmers Insurance
Agency Distribution Manager, Rochester, NY
12/2013-10/2018
Drive strategies for sales and recruiting goals throughout the region. Support and direct sales managers and marketing specialists to drive agency development and productivity. Liaise with talent acquisition team to identify and pipeline candidates. Oversee and facilitate training and development for new and existing agents.
Key Accomplishments:
Led team to achieve #1 ADM status in the North Atlantic division, and #3 in the overall Atlantic division.
Launched and developed 50 successful agencies within four years.
Nationwide Insurance
Agency Development Sales Manager, Rochester, NY
10/2011 – 12/2013
Built a high-performing sales team within the assigned territory to exceed territory revenue targets. Utilized creative recruitment strategies to attract and retain a qualified and diverse group of professionals. Installed and implemented Nationwide sales programs and processes for program agents. Provided training on core products, processes, and sales techniques.
Key Accomplishments:
Recruited and on-boarded 12 high-producing agents; exceeding goal to develop 10 agents.
Prescribed, designed, and implemented strategic sales solutions, yielding increased profitability.
MVP Health Care
Regional Sales Manager, Rochester, NY
9/2008 – 7/2009
Ensured overall success and growth of business through sales and sales staff development, direct marketing initiatives, and client retention initiatives. Cultivated exclusive relationships with employer groups by ensuring high levels of customer satisfaction.
Key Accomplishments:
Determined reachable sales goals with detailed processes to achieve them; 95% of sales reps exceeded the goals, earned bonuses, and provided the company with additional revenue.
Developed new sales call center to develop business in two additional states.
Increased overall sales by 30%, improving company bottom-line and broker relations.
Paychex Agency, Inc.
National Sales Manager/ Vice-President, Rochester, NY
2004 – 2008
Provided full-cycle oversight for business development, staff development, continuous process improvements, and contract negotiations. Collaborated with leaders throughout the business to deliver seamless services for operations, marketing, and compliance. Contributed to development of operations and underwriting support divisions.
Launched national health insurance sales division, initially hiring and training 60 inside reps and 200 outside reps.
Constructed two insurance divisions from inception, within a payroll organization.
Paychex Agency, Inc.
Sales Manager
Allstate Insurance Company
Field Installation Manager
EDUCATION AND CERTIFICATIONS
NYS Property & Casualty License
NYS Life Accident & Health License
Series 6, 63 & 26
Bloomsburg State University
B.S.
Registered Health Underwriter (RHU)
Certified Workers’ Compensation Professional (CWCP)
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