Engineer Sales

H A R I S H.S

E-Mail: **********@*****.***

Phone: +91-944*******

Objective

Wish to develop my career in an I.T. environment and gain additional hands on experience to further my qualifications and training, enabling me to reach my full potential. I am a bright enthusiastic worker, creative mind, extremely reliable and full of confidence. I have excellent interpersonal, communication and influencing skills, with the ability to build relationships with people from all the backgrounds.

Professional Highlights

Over 8+ years of IT experience.

Installation, monitoring and troubleshooting of computer hardware devices

Installation and Troubleshooting on Microsoft Operating System (Windows 98, 2000, XP,Win 7).

Providing technical assistance and consulting to end users if necessary..

Monitor and troubleshoot the incidents.

Scheduling changes as per the requirement and co-coordinating with the concerned stakeholder groups for successful implementation of changes.

Possess excellent analytical abilities and resourceful approach for swift and precise troubleshooting.

Excellent communication skills and ability to liaise with clients and relationship managers for new projects and days to day support.

Extensive understanding of information technology and the processes needed to effectively devise and deliver practical solutions.

Professional Experience

1)Sri Vidya Mandir Matric Hr. Sec. School [From Jan – 2018 to Apr - 2019]

Designation: Smart Class Co – ordinator & Computer operator

Job Profile:

Maintenance smart classes.

2)Educomp Solutions Pvt.Ltd., [From Sep-2015 to Dec - 2017]

Designation: Smart Class Co-ordinator

Job Profile:

Working as Onsite Support Engineer.

Maintenance smart classes in school.

3)Care IT Solutions Pvt. Ltd.,(Wipro Partner)

[From Sep-2014 to Dec-2014]

Designation: Customer Support Engineer

Job Profile:

Working asOnsite Support Engineer.

Handling the 1st level Escalations of partners and corporate clients related to Desktops, Laptops, Printers.

Installation, monitoring and troubleshooting of computer hardware devices like Lenovo, Zenith, Wipro, HCL Desktops, DELL laptops.

Installation and Troubleshooting on Microsoft Operating System (Windows 98, 2000, XP).

Providing technical assistance and consulting to end users.

Installation of network printers.

4)Nebula Computers Pvt. Ltd.,(Wipro Partner)

[From Nov-2011 to Aug-2014]

Designation: Customer Support Engineer

Job Profile:

Worked asOnsiteSupport Engineer.

Installation, monitoring and troubleshooting of computer hardware devices like Lenovo, Zenith, Wipro, HCL Desktops, DELL laptops.

Installation and Troubleshooting on Microsoft Operating System (Windows 98, 2000, XP).

Providing technical assistance and consulting to end users.

Installation of network printers.

5)AnuragInfotech:

[From June-2010 to Oct-2011]

Designation: Computer Service and Sales Engineer

Job Profile:

Worked asComputer Service and Sales Engineer.

Sales related to computer desktop, laptops, printer and peripheral devices.

Installation of assembled desktops.

Troubleshooting of assembled desktops.

6)Concept Computer Services:

[From Oct-2008 to Dec-2009]

Designation: Computer Service and Sales Engineer

Job Profile:

Worked asComputer Service and Sales Engineer.

Sales related to computer desktop, laptops, printer and peripheral devices.

Installation of assembled desktops.

Troubleshooting of assembled desktops.

Technical Skills

Certified in Computer Hardware and Networking.

Certified in CCNA(Routing & Switching)

Trained well in both Tamil and English Typing

Educational qualification

·B.Ed from Annai Teresa Educational Institution in 2015

·B.A English from Annamalai University Distance Education in 2013

·Diploma in Electronics and Communication Engineering from

S.M.Arumugam Polytechnic College in 2007

` Personal Information

Name : Harish.S

Marital Status : Single

Nationality : Indian

E-mail : **********@*****.***

Mobile Number : +91-944*******

Address : 3/824-G, Palaniappa Nagar, Manthoppu,

Dharmapuri, Tamil Nadu-636701

DECLARATION:

I hereby declare that all the above stated things are true and the documents will be produced whenever it’s necessary.

HARISH.S

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