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Customer Service Care

Location:
Houston, Texas, United States
Posted:
September 04, 2019

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Resume:

SANDRA GUTIERREZ

**** ********* **. *******, **. 77085 · 832-***-****

ac99cc@r.postjobfree.com

Reliable Medical Records Representative, with a little over 4 years of DME experience. Motivated to maintain customer satisfaction and contribute to company success.

EXPERIENCE

JUNE 2, 2014 – CURRENT

MEDICAL RECORDS REPRESENTATIVE, medical plus supplies-houston

Verify eligibilities using TMHP, Availity, and Health Trio.

Faxing Title 19’s, physicians orders, CCP forms and Medicaid required forms to physicians

Requesting authorizations through insurance for supplies/equipment

I am currently only working with pediatric patient’s that are seen by physicians at Texas Children’s Complex Care Clinic as well as UT Physician’s High Risk clinic.

Providing adequate customer care to all of our patient’s

Keeping spreadsheet for Complex Care Clinic with name of patient, d.o.b, supplies/equipment, and date that current authorization expires so that we may obtain required paperwork before next date of service.

OCTOBER 11, 2012 – MAY 30, 2014

FLOOR SALES AND CASHIER, marshall’s

Keeping department clean and neatly organized

Good customer service

EDUCATION

MAY 2007

HIGH SCHOOL DIPLOMA, madison high school

SKILLS

Completed the instruction of study for First Quality Continence Coach

Multi-tasking

Providing great customer service

Bilingual

REFERENCES: Available upon request



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