Manager Network Engineer

Blaine Munro

** ******* ** ********* ****, NJ ***77

*******@*****.***

201-***-****(Home) 201-***-**** (Cell)

Results-driven IT professional with extensive experience in the engineering, administration, and the support of LAN/WAN infrastructures. In-depth expertise in analysis, implementation, optimization, troubleshooting and documentation of IT Systems. Strong hands-on technical knowledge of LAN/WAN, Operating Systems, Active Directory, Messaging and Unified Communications. Proven ability to manage projects and work well with others to assure success.

Relevant Accomplishments

Tapestry – Coach/Kate Spade & Stuart Weitzman (04/18 – Present) – Project Manager of Retail Networks and Voice Architecture. Project manager responsible for upgrading the network for all of Tapestry’s retails stores in North America, approximately 750 stores. Also responsible for migrating all stores from legacy TDM voice systems to a hosted IPT & VOIP solution.

Sony Corporation (7/07-04/17) – Global Infrastructure and Shared Services – Architecture & Network Service Delivery

Hands on Senior Manager for global initiatives such as MPLS rollouts, Unified Communications, IP Telephony, IPv6, Mobile Messaging/Active Sync, Wide Area Network Acceleration & Optimization, Global Network Architecture Documentation and Standards. Responsible for support of WAN in North and South America & interconnects between operating companies such as Sony Music, Sony Pictures and Sony Electronics

Architecture & 3rd Level Network Operations with the following responsibilities:

Manage a staff of 8 senior network engineers in the following areas: LAN/WAN/Wireless, IPT, DNS/DHCP, IPAM & Load Balancing

Design and support of all LAN/WAN initiatives for 200 sites in North/South America & Europe

Wireless LAN Technologies using Cisco LWAPP/ISE with RADIUS

Managed all network tools including Cisco Prime, Cisco CCM, Solarwinds & Netflow

IPT Deployment & integration into Unified Communications

IP Management using IPAM & Infoblox

NOC & Datacenter migration and outsourcing

Provision data circuits with all carriers.

Manage PMACD & LMACDs

WAN Migrations & management of COS and multiple VRFs

Maintain connectivity to all business units.

SOW & RFPs for senior management

Share Point for documentation to support Sony’s NOC

IPv6 testing and deployment – Ipv6 Lab build out in Park Ridge

Network Access Control

Microsoft OCS/LYNC POC & Pilot

Butler International, Inc (04/05 – 7/07) Senior Network Engineer / Project Manager / Senior Consultant

Managed Butler’s entire WAN/VPN infrastructure including 40+ sites including maintenance of all routers, switches and firewalls. Support CAD engineers with access to Catia and Pro-Engineer systems located at customer sites

Authored and reviewed design and statement of work documents for Butler’s consulting practice.

Worked with Sales teams to presented Butler’s networking capabilities to customers.

Lead on several Butler consulting projects

Migrated Network from Qwest’s PRN/VPN to MPLS

Managed all Cisco PIX firewalls – internal and customer facing

Managed DNS & IP infrastructure

Managed Citrix environment

Novell to AD Migration

Managed customer facing connections to Verizon, SBC (ATT),CAT, Lockheed, Boeing, Avon, Rockwell Collins, Airbus, Raytheon, Citigroup and Merrill Lynch

Datacenter migration to colocation site.

Barr Laboratories, Inc. (02/04 – 04/05) Server Admin Manager

Manager of a staff of 10 Unix/Windows server administrators. Daily responsibilities include server administration and operations of Barr’s Intel & UNIX server environment, all deployments of new systems as well as maintaining and upgrading existing systems while adhering to Barr’s SOP & validation process required by the FDA. Other duties include working with DBAs and business owners to define requirements. Managed budgets for the entire server infrastructure and utilized external consultants when extra resources were needed to meet deadlines.

Accomplishments include:

Migrated Exchange 5.5 to 2003

SAP Deployment

LIMS Deployment (Laboratory Management Systems)

Deployed Citrix farm for LIMS

Prowatch security systems

SPAM Filtering using Ironport

Established a two tier storage model for Barr’s SAN storage environment

Deployed 100 IBM Blade Servers including server consolidation using VMware

Evaluated Systems management tools from HP, IBM and Veritas

Delta Corporate Services, Inc. (2/02 – 11/03) Sr. Consultant / Senior Network Engineer/Systems Administrator

Senior staff consultant assigned to various customer engagements. Other responsibilities included the redesign of Delta Corporate Services’ network at 4 locations in NJ, Virginia and Texas. .

Consulting Engagements:

Clifford Paper (02/02- 2005)

Migrated Clifford Paper’s Windows NT4 environment to Windows 2003

Migrated Exchange 5.5 to Exchange 2003 and

Redesigned firewall/Internet access using Cisco’s PIX firewall.

Installed and configured DNS and enabled RADIUS/IAS for external VPN Client Access.

Horizon-Blue Cross Blue Shield of NJ (4/03-10/03)

E-business middleware architecture. Responsible for design and deployment of single sign-on Java bridges on Horizon’s Internet portal.

E-business project management and documentation

United Water (2/02 – 3/03) – Network Engineering

Designed and deployed a Frame-Relay network for a new billing system for 28 business units.

Redesigned DNS on Windows 2K.

Migrated SNA network to TCP/IP to access the Billing system on a third-party Mainframe.

Deployed Cisco’s PIX to distribute Mainframe printing from ASP to the private network.

Deployed various WINDOWS/2K Servers on HP/COMPAQ hardware.

Rolled out TN3270 for 28 business units to access to the Mainframe billing system

Rolled out Kixstart for all user login scripts.

DNS and IP administrator.

Supported all PC/Laptops on the network.

Second & Third Level support for Desktops, Servers, Routers and Switches

Butler International (1/00 –1/02) Managing Consultant & Senior Network Engineer

Managing Consultant of a staff of eight network engineers in the New Jersey and New York area. Responsible for resource planning and sales support to large Fortune 500 clients. Designed and installed complex networks for Internet architectures. Other responsibilities included troubleshooting complex routed networks for customers. Authored and provided support on enterprise network White Papers and marketing announcements, as well as company publications.

Consulting Engagements:

IFN, Internet Financial Network, E-Commerce Site in Ft Lauderdale - Redesigned the Firewall Architecture and DNS Servers

Johnson & Johnson - Managed a staff of engineers during the rollout of Outlook & Exchange on 2000 Workstations at J & J’s World Headquarters in New Brunswick NJ.

AdOne, Internet Classified Ad Search Engine and Index Service.

Moved AdOne Inc.’s Website from Digex in Maryland to PSINet in NYC.

Redesigned AdOne’s network to leverage gigabit Ethernet for large file transfers and database transactions. Designed and installed firewall architecture using Checkpoint’s FW1. Created a VPN between AdOne’s office and the collocation site at PSINET.

Served as Acting Director of MIS Operations at AdOne. Responsible for the Engineering and Office Support staff. Built processes for 1st, 2nd and 3rd support. Managed two groups, UNIX and WINDOWS/NT administrators. Created a plan for increased capacity of AdOne’s website to handle 30 million hits per month.

IS GOLD Corporation, Oakland NJ (9/97 – 1/00) Network Services Manager & Consultant

Responsible for the design and implementation for all WAN/LAN projects, management of all of the company’s technical support representatives assigned to various customers. Provided technical support to various customers and supported sales and marketing efforts for any WAN/LAN or hardware related projects. Managed ISIS internal infrastructure including all servers, firewalls, email, DNS, customer facing applications hosted by ISIS .Migrated ISIS from Novell to Windows 2000 Active Directory. Also provided any needed network support during the design and development phases of ISIS’ meeting and conference planning software.

Consulting Engagements:

Pepsi - Designed and installed a 7 location WAN to manage Pepsi Cola’s 100th Anniversary event in Hawaii. Provided support to all servers that managed all activities related to the event including hospitality. Provisioned the voice and data circuits from GTE

IBM - Extended IBM’s WAN and Lotus Notes environment in hotels for IBM’s recognition conferences. Provided 1st, 2nd and 3rd level support for all of the users including IBM executive staff. Installed all temporary cat5 cabling throughout the hotels to support all events. Supported several IBM sponsored Olympics programs.

Lucent - Installed Windows servers and Citrix server for Lucent’s client meetings during Telecom 1999 in Geneva Switzerland. Supported all users during the event.

Sony - Redesigned Sony Travel’s network by bridging Apollo’s travel reservation network with Sony’s internal network for intranet services. Installed Internet access, mail, web and DNS. Installed all internal servers including Web, SQL Server and Apollo’s Globalware for accounting purposes.

Merck-Medco, Fairlawn, NJ. (01/97 – 9/97) – Network Engineer

Designed, implemented, and supported Merck-Medco’s private telecommunications network. Configured and supported Cisco 7500, 4000 and 2500 series routers and Bay Networks BH5000 series switches. Maintained network Connectivity from PC to various hosts including the Mainframe. Provided secondary support for Merck-Medco’s Internet Architecture. Maintained network configurations database on an Intranet Web Server. Tested and evaluated access layer products with ATM products such as Cisco’s Cat5000 using LightStream 1010 against Bay Network’s Centillion100.

Accomplishments:

Evaluated software for potential impact on Merck-Medco’s WAN

Tested and evaluated ATM switches & Cisco CIP Platform

Implemented Merck-Medco’s Internet Architecture

United Parcel Service, Mahwah, NJ (9/92 --1/97) - Telecommunications Analyst & LAN Administrator

Served as a member of the Umbrella Network Management team.

Evaluated network management tools such as Novell’s NMS, Intel’s LANDESK, and IBM’s NETVIEW 6000 for proactive monitoring of UPS’s Global Telecommunication’s Network.

Customized Call Management software to satisfy UPS’s business requirements.

Migrated a DOS/Btrieve call management software to a Windows/Oracle application

Created a database structure with ORACLE to inventory all UPS telecommunications WAN devices and the circuits connecting all of UPS locations.

Integrated the Inventory database into the Call Management software to allow first-level technicians receiving calls to view the hardware and circuits at a given sight

Provided LAN administration for 400 users in Marketing and Billing Systems.

Support OS/2 desktop and database servers.

Installed development tools such as MICROFOCUS COBOL, IBM’s C/SET, and MS-VISUAL BASIC. Ordered all hardware and software and coordinated setups and installs with our Campus Support Organization. Served as a liaison between Marketing Systems and third-level support. Also served as

Supported UPS’s Internet architecture including their online package tracking application.

Maintained Sun Sparc Servers within the Internet department.

Integrated Network Management tools into call management software.

Installed Novell server to support 100 telecom users and 200 application users.

Technical Expertise

LAN/WAN Topologies: Ethernet, Gigabit-Ethernet, MPLS, EPL, Frame Relay, DSL, ATM, VPLS

Internetworking Hardware: Cisco Catalyst & Nexus, HP, Foundry, Bay/Nortel Networks

Protocols: IPv4 & IPv6, IPX, SNA

Routing Protocols: IGRP & EIGRP, RIP, OSPF, BGP

WAN Acceleration Cisco WAS, Riverbed Steelhead

Wireless Cisco LWAPP & Autonomous APs

Load Balancing: Cisco's Local Director & CSS switches

Firewalls: Cisco PIX/ASA, Juniper, Checkpoint, Watchguard, MS ISA Server,

IDS/IPS Cisco, Symantec, Juniper

Network Management: HP OpenView, IBM's Netview6000, Ciscoworks, Solarwinds, Plixer

Server Hardware: HP, IBM, DELL, SUN Sparc, DEC Alpha

Programming Languages: BASIC, C, PASCAL, Visual BASIC 3.0-4.0, Delphi 1.0-3.0, HTML, CGI, JAVA

Directory Active Directory, Novell E-directory

Operating Systems: VMware GSX & ESX, Windows NT/2000/2003/XP/Server2000-2008, Sun Solaris, Novell Netware, Linux. Citrix, OS/2, HP UX, IBM AIX, MAC OSX

Patch Management: Microsoft SMS, Symantec (Altiris)

Database: Oracle 8i-9i, MS-SQL Server 6.5 & 7.0,2000, Btrieve 5.x /6.x, Access 2.0/97, SQL Anywhere

Web Servers: Netscape, MS-IIS, Apache, Zeus, BEA's Weblogic, IBM’s Websphere

Email: Sendmail, Lotus Notes, MS-Exchange, Active Sync

Backup Software: Veritas, ArcServe, HP DataProtector

Unified Communications Microsoft OCS, Cisco, IBM Sametime,

IP Telephony Cisco Call Manager, 3Com

Education

Computer Science - Ramapo College of NJ

Certifications: Novell CNE, Cisco CCNA, ITIL V3 Foundations

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