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Customer Service Assistant

Las Vegas, NV
September 07, 2019

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Keanu Cui

Computer Information Systems Major

**** * ****** *** *** 2135, Las Vegas, NV 89128



HEB, Universal City, Tx — Customer Service Assistant- Bagger

January 2017 - March 2017

Responsible for bagging groceries, collecting and stocking grocery carts and providing customer service while assisting customers in transporting their merchandise from the store to their vehicle.

Randolph Main Exchange, Randolph Afb, Tx — Cashier

October 2016 - December 2016

Cash register operator, carefully handled cash/credit transactions with customers. Further developed customer service skills and troubleshooting by interacting with costumers answering their questions and resolving any problems or issues customers ran into. Working at the exchange required attention to detail while multitasking in order to meet customer needs, correctly complete transactions and manage the cash register.

Regal Theaters, Live Oak, Tx — Theater Usher

February 2015 - June 2015

Had responsibilities in several different areas within the Regal Live Oak 16 plex theater. As a concessionaire, made customer refreshment sales, cleaned the food and stock areas, assisted in the kitchen area preparing food and managed the cash register.

As a theater usher, assisted customers with questions and directions to theaters, cleaned the theaters and restrooms. As ticket taker, greeted customers, controlled entry into the facility and enhanced safety by looking for any banned items coming into the facility.

Amazon, Schertz, Tx — Warehouse Associate

November 2014 - December 2014

Worked as part of a team of associates to package products and load them on to trucks. Developed good communication skills with teammates and leadership in a dynamic operational environment. Communication with teammates ensured packing orders and loading trucks were done in a safe and efficient manner while also reaching production goals.


Texas State University, San Marcos Tx — Majoring in Computer Information Systems

Fall 2017 - Spring 2019

Northeast Lakeview College, Live Oak Tx — Associate Degree majoring in Business Administration

Fall 2014 - Spring 2017


•Good at communicating with customers and team members

•Proficient with Microsoft Office

•Experience with both Mac and Pc


•College Connection Scholarship Recipient, Fall 2014

•DECA 2014 Marketing competition award winner and representative for Samuel Clemens High School and Texas DECA district 2



•Association of Information Technology Professionals


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