Operations Manager,Healthcare

Location:

Qibla, Kuwait City, Kuwait

Posted:

September 03, 2019

Contact this candidate

Resume:

Name: Nadia Attieg

Adress: Abo Fatira

Block1/Str121/H 14

Kuwait

Nationality: German

Maritial Status: Married

Mobile:00965/51203061

e-mail: *********@*****.**.**

Personal Profile

I am a highly driven, innovative professional with a strong business (MBA,Maastricht School of Management,Kuwait) and medical background (MD,Charles University, Prague, Medical Faculty).

• Excellent communication and multilingual skills that create a broad base to collaborate effectively with diverse clientele

• well organised Operations Manager with meticulous attention to detail

• adaptability to different working styles through the flexibility of acquiring quick and easily new skills

• multitasking and prioritising to meet successfully deadlines

• aiming to achieve goals

Professional Experience (Business and Administrative) Operational Manager April 2018-Jan 2019

AL-Ostora Al Asreya (Ajrass)Company

• planning of textile resourcing

• procurement of textile

• managing logistics

• management of suppliers and clients

• marketing of textile

Human resources officer Oct 2017– April 2018

AL-Ostora Al Asreya(Ajrass) Company

• ERP software

• Recruitment (manage hiring process)

• Maintain employee records in the software (monitor and update)

• Providing some counselling on policies and procedures 2

Executive secretary Nov 2016- Sept 2017

AL-Ostora Al Asreya (Ajrass) Company

• Manage meetings & appointments (minutes of meetings)

• Manage Data flow (confidential, Financial)

• Prepare reports

• Prepare presentations

Quality Assurance Manager Dec 2015-Aug 2016

Ajrass Company

• Monitoring procedures

• Summarizing information of actual applied process

• Educating workforce on standard implementation of processes Operation Manager Dec 2011-Sept 2012

Fabrica Di Chocolate (Brazilian Franchisee) Al-Safy Company (Kuwait)

• Customer service

• Marketing

• Teambuilding

• Management of team and daily operations

• Budgeting

• Procurement

Lolly Waffle Jun 2009 - Aug 2010

Entrepreneur (Kuwait)

• Purchase

• Production

• Marketing(School Events)

• Sales

Professional Experience (Medical)

Senior House officer in Obstetrics and Gynaecology 2006 – 2008 Locum doctor with the JCJ (London-UK)

• History taking, full examination.

• Antenatal,postnatal examinations

• Gynecological examination.

• Minor surgical skills(suturing of episiotomies, Dilatation and Curettage)

• Implanon insertions/removals.

• Management of PV delivery

• Good knowledge of the Emis computer program

Medical Records Summarizer/Phlebotomist 2007-2008

Elliot Medical Hall Centre (London-UK)

• Phlebotomist

• Emis program

Senior House Officer (Obstetrics and Gynecology) 2/07- 02/08/2006 Northwick Park Hospital (London-UK)

• management of patients in Post-Operative Department

• Accident and Emergency department

• VE (speculum examinations, PV)

• Taking blood samples and swabs

Family Planning Doctor 2/08-21/08/2005

Zubairy Hospital (Sanaa-Yemen)

• Outpatient department patient management

• Advising about contraceptive methods

• Insertion and removal of IUD'S

Senior House officer in Obstetrics and Gynaecology 2001-2003 Al-Thawra Hospital (Sanaa-Yemen)

• Management of patients in the outpatient department

• Gynaecological examinations (vaginal swabs, cervical smears)

• Antenatal, postnatal Ward (dilatation and curettage)

(managed deliveries independently with and without episiotomies)

• Assisting during operations (Caesarean sections, Hysterectomies,) House Officer in Internal Medicine 2000 – 2002

The Specialized Medical Centre, (Sana’a-Yemen)

• Taking full medical history,

• Full patient examination

• Prescribing medications patients

• Basic treatment

Education

13/09/2012- 27/05/2015(Kuwait)

MBA –Kuwait Maastricht Business School(KMBS), Dasma, Kuwait. 13/8/2007 LOC SDC(England-UK)

Letter of Competence in Subdermal Contraceptive Implant Techniques

(Implanon) for completion of insertions and removals (Cheltenham General Hospital/Gloucestershire PCT).

14/11/2006 until 21/11/2006 DFFP training (London-UK) DFFP-Diploma for Family Planning at City and Hackney,Teaching Primary Care Trust, St.Leonard’s,Women and Young People’s Services 20/03/2006 until 19/05/2006 (London-UK)

Clinical attachment commenced at Northwick Park Hospital in the department of Obstetrics and Gynaecology.

6 -8/03/2006 (London-UK)

Diploma of the family planning theoretical course of the (Margaret Pyke Memorial Trust).

August 2004 (Abingdon-UK)

Level 1 Certificate for IT users E- Quals, (IT Principles, IT Principles-MC, Word Processing, Spreadsheets) Abingdon & Witney College. 30/05/2001 (,Edingburgh-Scotland).

IELTS Test International English Language Test,(Basil Paterson College) 1990-24/08/1999 (Czech Republic)

Doctor of Medicine Charles University, First Faculty of Medicine, Prague. Other skills

Family responsibilities 2008-2010

(London, Kuwait)

• third child (full time childcare)

• moving overseas (from England to Kuwait)

(Scotland, Oxfordshire)

2003-2005

• second child

• two young children (full time childcare)

Multilingual

Four languages native level (written and spoken),Arabic,English,German,Czech. IT

Very good computer skills (excel, word, power presentation) Very good ERP knowledge(HR, Financial, Inventory)

MBA Thesis

Patient satisfaction and trust with the interpersonal service encounter in private hospitals in Kuwait.

Audit

Audit about Risk Factors associated with third degree perineal tears during vaginal delivery in the local population. I collected data, wrote the Pro-forma and managed the presentation. Hobbies

• jogging

• cooking &reading

• Kids

References

Qassem Khazal

General Manager

Al-Ostora AL Asryea (Gen. Trading&Contracting)

Al-Ardiya Industrial Area

Block 1/Building 229/Kuwait

Tel:00965/24340805

Mob: 00965/9662811

*.******@******.***