Ernesto

Ho

C/Billo Frometa

*A.

Arrollo Hondo,

Santo Domingo,

11000

Mobile:

+1809-.998-5225

Email:

ac98ff@r.postjobfree.com

CUSTOMER SUPPORT REPRESENTATIVE

Traits

Expert in delivering consistent customer support;to ensure client satisfaction and service improvement.

Dedicated customer support representative with experience across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base. Persuasive communicator;use consultative selling skills to identify opportunities, overcome objections, build relationships and turn them into sales.

Skills

Account Acquisition & Retention

Cold Calling & Telephone Sales

Customer Support

Powerful Presentations

Business-to-Business &

Business-to-Consumer Sales

Lead Qualification & Generation

Career Progression

THE MEDIA GROUP – Santo Domingo 1/2004 to Present

Inside Sales Representative

Initiate and close sales for a leading Canadian private corporation that holds several subsidiary marketing and development companies, dedicated to bridging corporate culture and opportunity sourced among well-funded mature companies in the Broadcasting, Communications industries, around the world.Sell marketing services and expand customer base within the region. Build relationships with key decision makers and match customers with the right solutions for their needs. HERNANDEZ PEGUERO & ASOSOCIADOS -

Santo Domingo

10/2014 to Present

Sales Representative

Sales broker for a broad Travel Insurance suite of products. Managed customer accounts, built positive relationships with customers and grew account base within the Caribbean territory. Languages

Spanish - English - Advanced Level

Education

O&M, Santo Domingo – Mercadólogo Marketing y Comunicación Visual

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