Ernesto
Ho
C/Billo Frometa
*A.
Arrollo Hondo,
Santo Domingo,
11000
Mobile:
+1809-.998-5225
Email:
******.**@*****.***
CUSTOMER SUPPORT REPRESENTATIVE
Traits
Expert in delivering consistent customer support;to ensure client satisfaction and service improvement.
Dedicated customer support representative with experience across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base. Persuasive communicator;use consultative selling skills to identify opportunities, overcome objections, build relationships and turn them into sales.
Skills
Account Acquisition & Retention
Cold Calling & Telephone Sales
Customer Support
Powerful Presentations
Business-to-Business &
Business-to-Consumer Sales
Lead Qualification & Generation
Career Progression
THE MEDIA GROUP – Santo Domingo 1/2004 to Present
Inside Sales Representative
Initiate and close sales for a leading Canadian private corporation that holds several subsidiary marketing and development companies, dedicated to bridging corporate culture and opportunity sourced among well-funded mature companies in the Broadcasting, Communications industries, around the world.Sell marketing services and expand customer base within the region. Build relationships with key decision makers and match customers with the right solutions for their needs. HERNANDEZ PEGUERO & ASOSOCIADOS -
Santo Domingo
10/2014 to Present
Sales Representative
Sales broker for a broad Travel Insurance suite of products. Managed customer accounts, built positive relationships with customers and grew account base within the Caribbean territory. Languages
Spanish - English - Advanced Level
Education
O&M, Santo Domingo – Mercadólogo Marketing y Comunicación Visual