Customer Service Office Staff
Resume:
Ryan Baylon Luansing
**** ***** **. ******, ** **879
Phone: 951-***-**** (cell)
*************@*****.***
EDUCATION B.A. in Business Economics. June 2005.
University of California, Riverside.
Diploma with Honors, June 2000
A.B. Miller High School Fontana, CA
EXPERIENCE Background Actor
Central Casting
February 2019 - Present
Background acting for television programs, commercials, and movies. Control Center Specialist
Rapid Response Monitoring
October 2015 - January 2017
Main duties include processing emergency alarms from residential, commercial and GPS alarm systems, dispatching appropriate authorities and general customer service. Circulation Agent
The Press-Enterprise
November 2011 - February 2014
Main duties include customer account management, newspaper subscription sales, facilitating delivery issues and general customer service.
Receptionist II
Kaiser Permanente
Riverside Medical Center
September 2006 – April 2010
Main duties include scheduling examinations, consultations and appointments, coordinating patient requests with physicians and medical department schedules, routing of information and messages to the appropriate individual and/or department, patient assignment to primary care providers. Senior Clerk
University of California, Riverside
Housing Services Department
January 2006 – June 2006
Main duties include daily mail distribution,general customer service, processing maintenance work orders, access control to university housing, conducting guided tours, overseeing daily work schedule for office staff and the training of new office staff. Product Processing / Inventory Specialist
Best Buy
Rancho Cucamonga, CA
October 2005 – January 2006
Duties include product processing, loss prevention, product distribution, maintaining store upkeep and general customer service.
Resident Services Lead
University of California, Riverside
Housing Services Department
August 2004 – September 2005
Supervision of student office staff. Mail distribution, customer service, creating staff work schedules conducting staff meetings, conducting guided tours of university campus, liaison between residence hall staff and university upper management and the supervision of training new office staff. Additional Computer skill, 80+ WPM typing speed, 17 years customer service experience. Accomplishments California Scholastic Federation, 8 Academic Medals (6 gold, 2 Silver), Ivy Chain, Who’s Who Among American High School Students, UCR Housing Services Special Recognition award.
Interests/Hobbies Sports, reading, exercising, miniature painting and gaming, model building, card games, music, and cooking
References for: Ryan Baylon Luansing
Emily Sandoval
Director of Residential Education
USC Residential Education Department
********@***.***
Rosalie Burns
Human Resources Coordinator
UCR Intercollegiate Athletics Department
*******.*****@***.***
(951) 827- 5436
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