Customer Care Service

Location:

Winnipeg, MB, Canada

Salary:

$15

Posted:

September 01, 2019

Contact this candidate

Resume:

** ***** ******

204-***-****

Nana Yaa Yeboah Appau *********@*****.***

Date of Birth:18/03/99 Age: 20

**** - ****

Bachelor of Arts

International College of Manitoba

High School Diploma

Ghana Christian International High School

March 2016 - September 2016

June 2017 - August 2017

November 2017 - December 2017

Customer Care Agent (Decathlon Ghana)

Help customers with complaints and questions,give customers information about products and services,take orders and process returns. Sales Associate(Adidas)

Greeting customers,responding to questions,improving engagement with merchandise and providing outstanding customer service. Secretary(Alltime Capital Ghana)

Answering phone calls and redirect them when necessary. Managing the daily/weekly/monthly agenda and arrange new meetings and appointments Ability to work under pressure

Strong communication skills

PC Skills( Microsoft Office,Keyboarding, etc) including the ability to type and talk at the same time

Willingness to learn and adapt to new things

Took part in the International College of Manitoba Orientation day. I helped new students get their students ID and shared my experience as an ICM student. I was also a tour guide and helped students get familiar with their class buildings

I took part in Winnipeg Harvest volunteer work. I was able to package foodstuffs to be delivered to the less privileged families.

Education

Work experience

Skills

Volunteer experience

References

https://www.visualcv.com/ly_bm7qrbvq/

Mr. Ekow Essel

Ghana Student Union President

University of Manitoba

Contact:204-***-****

Mr. Duncan Williams