RESUME
Ernest Agyei Baah
E-mail: ***********@*****.*** Mobile: +233*********/027*******
Strength/Strait & Skills
1.High degree of initiative
2.Hand-on experience
3.Strength presentation skills
4.Able to work within tight schedules
Career Objective
To work with a progressive organization and seek a challenging career which nourishes my passion to excel by grabbing the opportunities to learn new technologies, accept newer and higher responsibilities and thereby enhance and sharpen my creative and analytical skills for the benefit of the organization and even myself.
Personal Profile
Name : Ernest Agyei-Baah Father’s Name : Isaac Kwame Baah Date of Birth : 20/03/1974 Nationality : Ghanaian/Akan Gender : Male Age : 45 Years Marital Status : Married Permanent Address : P.O.Box AN 8926 Accra-North Current Number : +233*********/+233********* E-mail ID : ***********@*****.*** Language (Speaking) : English, Twi, Ga Lang Prof (written) : English, German Hobbies : Volleyball, research and listening to songs
Educational Background and Professional
1
Methodist University of Ghana
Bachelor of Science (BSc.)
Information Technology.
2016
2
NIIT Institute of Ghana
Hardware and Networking
Comptia N+
2004
3
ICR Training Institute
Hardware and Networking
Hardware certificate
2002(6month)
4
RAM Training Institute
Networking Installation
Network Cert.(local)
2002(2month)
5
National Voc. Institute
Electronics
NVTI Part I&II
1999/2002
6
Ebenezer Secondary School
Business
WASCE
1991/1994
TESTIMONIAL CERTIFICATE : (ELECTRONIC APPRENTISHIP) 1994-1999
EMPLOYMENT HISTORY
November 2009- 2019 GDS AFRICA (Geronimo Data Systems) www.gdsafrica.com.gh
Position: Senior System Engineer (midrange Enterprise)
ROLE : 1. HPE Partner Support Engineer for West Africa
2. (MSA Storage, XP storage, Tape Library, VMWARE)
3. Attending Technical Support / Infrastructure meetings on behalf of the company
4. Configuration of new systems set up that is high end enterprise devices
5. Mountain of Racks, Power Distribution Unit (PDUs)
6. Installation of Oracle, Linux, Solaris, Windows, UNIX and VMware
7. Printers configuration and repairs
8. Backup Software configuration and physical Layout
9. Networking cable layout and SWITCH configuration
10. System Administrator system
11. BIOMETRIC System Engineer
12. Site survey for Datacenter setup
13. Datacenter Infrastructures consultant
14. Inspecting of HP servers and Storages before delivery
15. Software Training for Client
2010 …….2014
MTN GHANA (SCANCOM) (Contractor and consultant)
POSITION: DATACENTER SUPPORT ENGINEER
Supervision of new hardware physical installation and configuration
Assigning of IP Address for devices
Installation of new blade servers and enclosures in a rack
Configurations of tape library
Installation of fiber cable to the sun switches
Configuration of storages, servers, HPE switches Tape libraries
See to the day to day transaction in data center and Alarm alerts
Cabling of network power and Fiber in the Rack
Software configuration and backup. Cabling of servers and storages in a rack
Writing of report on the activities that takes place every day in monthly report
Attending Executive Meeting on behalf of my company
Deployment of Engineers on MTN data center issues report relating to hardware failure on-site
Other Competencies
Skills
Able to do research and troubleshoot without supervision
Data loss recovery issues
Able to work on Exchange
Data protector applications installation
Basic understanding of query design and optimization.
Tape library configuration
Ability to mingle well with people and result oriented.
Initiative and problem solving.
Good verbal and written communication skills
Analytical and logical thinking
Strong organizational skills
Basic understanding of UNIX, Oracle Database and LINUX operating systems
Project Undertaken
NATIONAL IDENTIFICATION AUTHORITY
Attended Meeting on how the Migration on the devices are to be done to Bank of Ghana
Site survey and advice on Migration of the Hardware Devices to Bank of Ghana
Took inventory of all the Devices at MARGIN GROUP that will be migrated to Bank of Ghana
Labeled of all servers and storages and network port
Removed and disconnected power and cable from the rack
Transported all servers and all devices from MARGIN GROUP DATACENTER to Bank of Ghana
Assembled and fixed all the servers and storages under my supervision
Powered all devices at the Bank of Ghana
And to make sure all devices was up and running successfully without any challenge
THE TRUST BANK
Mountain of new servers and storages and configuration of IP Address and ILO IP in 3 set of racks
Troubleshooting and issues support
EcoBank
Set up of Data center
Configuration of Tape Library NETAPP Storage
Maintenance and repairs
Replacement of faulty component in all their datacenters
GUARANTEE TRUST BANK
Mounted and configured servers
Configuration of storages and libraries
GHANA TELECOM
SAN Configuration, Networking and server Installations
Saham Insurance
DATACENTER Infrastructure consultant
Datacenter setup and configuration, labeling and cabling
Advice for backup solution and implementation
Installing of different operation Systems
Exchange server configuration
GHANA PORTS AND HARBOUR AUTHORITY
Work station and server repairs
Workstations and convertible servers
FIDELITY BANK
Configuration of servers and installations and operating system
AIRTEL NETWORK Configuration / installations of Blade servers
DIZENGOFF GHANA LIMITED
Project manager
A new Data center setup
Implementation of ISA client into the network Infrastructure
Promotion of ACTIVE DIRECTORY
Adding and creating of user account into the DOMAIN
Configuration of outlook
SSNIT
Servers supplies, configurations and repairs
PRO CREDITBANK
HP Assistance on servers and Tape Libraries
APEX BANK
HP servers’ repairs and support assistance, storage configuration and troubleshooting
2005-2009
IPMC. (Intercom. Program Communication)
Senior Support Engineer/System Administrator
New server’s configuration and installation
Troubleshooting of faulty servers
Laptop repairs
In charge of servicing warranty servers
IBM, DELL and HP servers Raid configuration
Supporting of site engineers challenges
Mounting of racks and servers
After sales service support
Assisting Marketing manager with technical support
Converting Tower servers into rack mountable
Training attachment personnel from different schools
Responsible for the company server room and day to day back-up
Responsible for General repairs and servicing, troubleshoot of desktop, notebook computers, power supply and UPS
HP server support specialist
2001-2002
Towers computer Limited
Senior Technician
Training of attachment and technicians
In charge of general repairs and servicing.
Laptop servicing and repairs
UPS Repairs and configuration
Printers and copiers servicing
Scanners repairs
Providing technical advice for customers
Undertaking of on-site project for Ghana Police Service Adisadel College computer Lab
2002-2003
Towers Computers Limited
Marketing Manager
Responsible for sales, marketing, stock taking and delivery of goods authorization
2003-2005 (Trade Fair)
Towers Computers
Branch Manager
ACIEVEMENTS:
Hewlett Packard (HP)
Training Centre Nigeria 2006 - Implementing Proliant Servers
Accredited Platform Specialist
HPE Proliant Server Maintenance V2
Accredited Integrated Specialist
Hardworking technician Award - IPMC
2007 - MCP (Windows Server 2003)
2007 - Windows XP
2008 - Networking Infrastructure
Hewlett Packard (HP)
Training Centre Nigeria
2009 - HP storage works solutions.
Hewlett-Packard (HP)
Training Centre Nigeria 2010- Data Centre specialization
Tape Library Configurations
Introduction to XP Storages
Blade servers
EVA storages
MSA storages
ORACLE DATABASE ADMINISTRATOR: Oracle sales, pre-sales and storage certifications
(2016-2018)
Referees
EVELYN ATUOBI
FORMER GDS ADMINISTRATOR AND SECRETARY TO CEO
MTN
IT A
Datacenter setupConfiguration of servers and storages