Trevor Lyle Riehl
************@*****.*** W**** Brian Dr. 920-***-**** Shiocton, WI 54170
Three years and two degrees of Software Application Developing experience and a continuous desire to learn and keep up with the latest technological advances. Adapt quickly to new challenges and environments and looking to pursue a lifelong career in the field of information technology.
SUMMARY OF SKILLS
•Customer Service 5+ Years
•Secure Programming Techniques
•Software Architecture and Design
•Leadership and Team Managing
•Object Oriented Programming
•Remote Technical Support
•C++ Programming
•Network, Domain, UAC, Virtual Machine Setup
•C#/.Net Programming
•Time Management and Efficiency Procedures
•Java Programming
•Verbal and Written Communication
•JavaScript Programming
•Microsoft Office, Visual Studio, Visio, Azure, CRM
•SQL Server, MySQL Database Programming
•Android/IOS Application Development
•PC Hardware Repair and Configuration
•Microsoft Windows XP, Vista, 7, 8, 10 OS
•Data Backup and Restore Procedures
•CMD, DOS, Linux, HTML, .NET, HTTP, Web API
EDUCATION
Software Application Development, Associates in Computer Science, October, 2018
Rasmussen College, Green Bay, WI
Software Application Development, Certificate of Associates in Computer Science, December, 2015
Rasmussen College, Appleton, WI
EMPLOYMENT HISTORY
Feb 2018 – Current
Aug 2014 – Aug 2015
Covetrus Oshkosh, WI Software Support Technician
•Remotely support, analyze, test, resolve customer issues and questions
•Troubleshoot and repair hardware devices, software, and network issues
•Complete tasks efficiently in a fast paced time managed work environment
Gerdau Ameristeel Appleton, WI Customer Support
•Troubleshoot and repair hardware, software, and network issues
•Establish and maintain quality customer relations fulfilling customer needs
•Train employees on equipment to ensure safe and efficient workplace
Mar 2011 – Aug 2014
Waupaca Foundry Waupaca, WI Product Finisher / Packager
•Fulfilled customer orders with quality inspected products
•Maintained and organized work environments
Jan 2007 – Mar 2010
Van Vreedes Appleton, WI Customer Service / Delivery
•Deliver and install product(s) into consumer home
•Day to day customer interaction fulfilling consumer wants and needs