Quality Assurance Engineer

Neelima Uppaluri

Citizen of Canada & United States of America

Profile

Computer software professional with 14+ years of IT experience in software quality assurance, testing client-server applications, market research digital data collection, interactive voice recognition (IVR), enterprise-wide database & web applications. Proficient in ISO quality standards, software development life cycle (SDLC) and test life cycle. Seeking Sr. Software QA Engg. or QA Test Lead Position closely supporting development teams. I prefer 2 or 3 days per week of work from home option.

Proficiency

Quality Assurance

Functionality Testing, User-Requirement Analysis, Integration Testing, Software System Testing, Unit Testing, Automation Employing Testing Tools, Defect Management, Project Documentation, Agile and Scrum Concepts

Programming Languages

C, MATLAB, and SQL

Languages

HTML and VBScript

Testing Tools

Hammer, Selenium WebDriver, TestDirector, and WinRunner

Other Skills

Design & Develop Test Plans, Test Cases & Feature Files, Blackbox Testing, Regression Testing, Integration Testing, Stress Testing, Smoke Testing, User Acceptance Testing, Mobile Testing (Android and iOS) and Testing using Humming Bird UI.

Experience

Software QA Engineer Oct. 2012 - May 2019

Lightspeed Research, Toledo, OH

Projects: One Platform, GDPR, Vice Voices, US and Ireland Panels and Portals

Environments: Java, Microsoft.NET, Oracle forms, PLSQL, Oracle Databases

Analyzed functional, business and design-requirement specifications

Implemented Agile technology for all the projects and completed them as per sprint deadlines

Documented, maintained project related functional specifications and bugs in Jira/Confluence

Used Jira to track and report the progress of on-going projects and tickets

Tested several panels/countries using oracle forms, portals, hummingbird and postman webservices

Performed Integration, E2E, load testing and UAT testing

Involved in testing projects and migration of data on dev, stage and production environments

Validated data using SQL, Cassandra and AWS Cloud services using DynamoDB tables

Accessed Git hub and SVN to review and upload different versions of feature files/testcases

Involved in writing and reviewing feature files and gave necessary feedbacks

Prioritized bugs/issues based on business requirements, client’s needs and sprint meetings

Hands-on experience leading and participating in all aspects of project testing with the QA teams

Trained new developers on different projects, oracle forms and webservices

Trained and supported off shore QA teams in Canada, India, Srilanka, UK and USA

Participated in sprint planning meetings, daily scrums, sprint reviews and sprint retrospective

Lead Software QA Analyst Feb. 2011 - Aug. 2012

Image Integration Systems, Perrysburg, OH

Projects: Account payables, Sales order processing, Oracle, SAP

Environments: Windows 95-XP, Microsoft.NET, MS SQL, Oracle Databases

Analyzed functional, business and design-requirement specifications

Designed and documented test plans and test cases based on business and functional requirements

Involved in testing projects that integrate JD Edwards, Oracle and SAP applications

Performed integration, regression and UAT testing

Tested account payable projects for Smartphone and Tablets using Docusphere work-flow

Prioritized defects using high-level understanding of business requirements and client’s needs

Utilized I-Track for reporting the defects and creating reports

Organized, conducted and participated in QA and defect status meetings

Senior QA Analyst Apr. 2009 - Dec. 2010

CGI, Montreal, Canada

Project: Discovercard.com

Environments: TestDirector, WinRunner, Windows 2000, SQL Server, IIS, ASP, JAVA Servlets

Involved in gathering functional and business requirements, and in designing documents

Performed integration, functional, end-to-end and UAT testing

Executed regression scripts using WinRunner

Prioritized defects using high-level understanding of business requirements and client’s needs

Utilized TestDirector for reporting software defects

Organized, conducted, and participated in QA and defect status meetings

Trained team members in testing methods, QA practices as well as software development life cycle

QA Analyst / QA Engineer Feb. 2006 - Mar. 2009

Computer Horizons Corporation / TEK Systems, Montreal, Canada

Project: Interactive Voice Recognition (IVR)

Environments: Java WebSphere 5.0.2.2, Mainframe, Hammer and TestDirector

Led a team of ten members from both Canada and the United States

Excellent communicator with the ability to manage multiple projects simultaneously

Mentored, coached and assigned tasks to team members

Reviewed business requirement and technical specification documents

Requested and validated data for different source systems

Developed project level test cases based on project level requirements

Designed and developed test strategies and test case documents

Executed black box testing, positive testing and negative testing

Performed integration testing and end-to-end testing using TestDirector

Developed and executed automated scripts using Hammer

Updated the change request (CR) documents with testing information

Conducted and participated in defect report meetings periodically

Reported defects and participated in defect-tracking meetings aimed at analyzing bugs

Project: Provider and Consumer Portal (Web Applications)

Environments: Java WebSphere, VB, Oracle, Power Builder, Mainframe, WinRunner and TestDirector

Reviewed business requirement and technical specification documents

Requested and validated data for different source systems

Designed and developed test strategies and test case documents

Designed and developed several manual test scripts

Created positive, negative and boundary-value test cases

Performed integration testing and end-to-end testing using TestDirector

Utilized WinRunner to execute automated test scripts for regression testing

Analyzed, tracked and reported test results

QA Analyst Feb. 2003 - Dec. 2005

Vercom Systems, Calgary, Canada

Project: Enterprise Service System (ESS)

Environments: VB, Oracle, Power Builder, UNIX, WinRunner and TestDirector

Reviewed business requirement and technical specification documents

Designed and developed test strategies, manual test scripts and test case documents

Developed and tested basic SQL queries

Executed black box testing, positive testing and negative testing

Performed integration testing and regression testing using WinRunner and TestDirector

Contributed to preparation and execution of test cases and test plans

Created, executed and reported performance for different modules

Tracked and reported defects with reference to severity and types

Software Tester May 1999 - Sep. 2000

Aditi Technologies, Hyderabad, India

Project: Website Development and Sales Order Processing System

Environments: VB, Windows NT, HTML, MS Access

Designed, analyzed and tested WebPages based on HTML

Installed and configured the total QA System including WinRunner and TestDirector

Developed test cases and tested all client-side scripts, server-side scripts and user interfaces

Created functions for testing customer billing data available in the form of databases

Executed regression testing for both manual and automated test cases

Performed unit, integration, end-to-end and user acceptance testing using TestDirector

Actively participated in team meetings involving the developers

Analyzed, documented and maintained test results and test logs

Prepared bug status reports using TestDirector

Education

Scrum Master Online Courses and Certifications Jan. 2019

MS Coursework Dec. 2003

University of Calgary, Calgary, Canada

MS Coursework Dec. 2002

Carleton University, Ottawa, Canada

Diploma in Computer Science (Application Software) May 2001

NIIT, Hyderabad, India

Bachelor of Engineering (Electronic Communication) May 2000

CBIT, Hyderabad, India

Hobbies

Cooking, hiking, music, self-learning and yoga

References

Professional references available upon request

Cell 419-***-****

*******.********@*****.***

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