Supply Chain Manager

NAVIN GUPTA

San Jose, California

*********@*****.***, 408-***-****

www.linkedin.com/in/ng1

INFORMATION TECHNOLOGY MANAGER / SUPPLY CHAIN / LOGISTICS / OTC A highly motivated Enterprise IT Manager with strong leadership skills, expertise in Supply Chain, Logistics/ Transportation and Order to Cash(OTC), International Trade, Procurement, and Spend Analysis functional areas and a consistent track record of meeting and exceeding stakeholder expectations. An excellent communicator with strong interpersonal skills who is passionate about mentoring people, building strong global teams and ensuring a high level of customer satisfaction.

• Extensive experience in delivering enterprise class applications by partnering closely with key stake holders, business/IT management and ensuring clear communication throughout the lifecycle of a program.

• Demonstrated excellent project and task management skills, problem solving abilities, and have the ability to multitask at a senior level. Have the ability to think outside the box, and timely capture opportunities that exists.

• Proven ability to provide leadership and vision to small and large teams from project planning through all phases of software development using Waterfall and Agile/Scrum methodology.

• Experience in ServiceNow IT Service Management and IT Business Management modules. Managed ServieNow to track issues until resolution, project management, application portfolio management, change requests and incident management,

• Functional and software development expertise in areas such as Oracle ERP, Order to Cash(Order Management, Shipping, Account Receivables), Inventory, Procurement/Purchasing, MRP, Spend Analytics, Supply Chain Planning/Execution, International Trade(GTM), EDI and Sales and Marketing

• Develop and manage RFI’s / RFP’s through the entire lifecycle using e-Sourcing tools (including supplier selection and business award)

• Several years of IT leadership experience in applications development and services, including over fourteen years in management positions leading L2 technical support team and customer support programs Core competencies

- Project/Program Management - SOX (Sarbanes-Oxley) & ITGC - IT Outsourcing

- People Management - ServiceNow ITSM/ITBM - Cloud Computing

- Supply Chain Management - ITIL/ITSM - Logistics / Shipping

- International Trade - ERP - Vendor Management

- Freight Cost Reconciliation - Procurement/Purchasing - Cross functional Leadership and Optimization - Business Applications Development - M&A

- Agile Methodology - Inventory Optimization - Spend Analytics

- Commodity Management - GSuite - BRAVO

- Operational Analytics - OTM/GTM/OM/INV/WSH/AR - Tableau Professional experience

Seagate Technology, Cupertino (HQ), CA 2006 – Till date IT Senior Manager

• Managing Programs/Projects aligned with business roadmaps and priorities in the Supply Chain area including Logistics, Transportation, Inventory, International Trade Compliance, Fulfillment, Procurement, DOA and Supply Planning.

• Implemented Order to Cash Processes using Oracle R12 Order Management and Accounts Receivables to manage the order fulfillment process, from order entry, through to shipping confirmation and generation of sales invoices through the Auto Invoice process. This includes defining Inventory organizations, Shipping Parameters, Customer creation, Transaction Types, Transaction sources, Creating Invoice, Drop Shipment, Pick Release, Ship Confirm, defining a Pick Slip Grouping Rule, Release sequence rules, OM Transaction setups, Document Sequence

• Worked extensively on IT Transformation to integrate with Cloud based offerings

• Implemented GTM on Oracle Cloud – first Oracle Cloud Initiate. Provided path for future ERP Cloud Initiatives.

• Implemented Cloud JAGGER Spend Analytics system by extracting and classifying spend data from multiple systems

• Implemented Fulfillment and Repair Demand modules for Seagate Returns Business

• Implemented various Supply chain systems like Auto-Replenishment system based on Customer consumption or forecast model, Seagate custom Available to Promise system, Automated Shipment Reserve and Release, Inventory Optimization, Supply Allocation, Supply Planning for Retail drives, Carrier Determination, etc.

• Implemented Shipment/Order consolidation which provided significant freight cost savings

• Integrated with UPS Ship Exec system to improve warehouse efficiencies in transportation area

• Established Worldwide Cycle Count program out of Oracle ERP

• Improved/Optimized Level 2 Support by adding/enhancing monitor’s and reduce escalations

• Managed 41% consolidation of Warehouse Management System Instances which helped in cost reduction.

• IT Lead for Logistics Warehousing and Transportation Supplier RFI’s and RFP’s, selection and reward

• Managed M&A activities like LSI to Seagate, Samsung Drive Operations to Seagate, LaCie to Seagate, DotHill to Seagate, and Xyratex to Seagate

• Managed a team of 20+ resources including employees and contractors.

• Established Seagate ODC team in Penang, Malaysia and implemented the best practices for offshore development.

• Defining strategy and roadmap for Supply Chain Applications

• Implemented SOX controls, ITGC and SOD (Segregation of duties) for the managed applications

• Built strong partnership with the global business team, e-Security, Infrastructure and Support teams

• Supported DC Consolidation effort, Tibco to Dell Boomi Migration, SOX and e-Security requirements, Oracle Cloud DR testing

• Played a major role in our multi-million project to upgrade Oracle EBS from 11i to R12. My responsibilities included smooth transition and enhancement of all Supply Chain functions and processes. Delivered on-time and on-budget with through project planning and tracking.

• Managed ServiceNow for project management, issue resolution and application portfolio management.

• Managed Department Budget.

Seagate Technology, Scotts Valley, CA 2001 – 2006

IT Manager

• Managed development team for Supply Chain applications

• Designed and implemented Word-wide Finished Goods Inventory DB & Supply chain systems out of this DB.

• Fully automated Customer JIT HUB process from receipt into JIT Hub to Customer Pull and implemented world-wide

• Completed Oracle 10.7 to 11i ERP upgrade

• Designed and implemented OTC Fulfillment BI

• Completed 70% reduction of support tickets for Supply Chain applications

• Led the SOX initiative for Supply Chain applications Seagate Technology, Scotts Valley, CA 1997 – 2001

(Consultant, Oracle Corporation)

• Responsible for the development of Seagate Custom Warehouse Management Application and Implemented the same for World-wide Warehouses

• Integration of Seagate WMS system with Oracle Applications Order Entry, Shipping and Inventory modules.

• Responsible for implementing new Business processes for Logistics and Order Management

• Established Seagate ODC team in collaboration with Wipro Bangalore, India

• Coordinated Y2K project for Seagate IT Applications Education

• Masters of Computer Applications (MCA), Maharaja Sayajirao University (MSU), Gujarat, India

• BS, Maharaja Sayajirao University (MSU), Gujarat, India Training/Certification

• Six Sigma certification – Green Belt/Brown Belt

• Project Management

• ITIL ( Information Technology Infrastructure Library)

• Harvard Leadership Development program for Managers

• Breaking Bias - The SEEDS Model

Work Authorization: US Citizen

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