Social Media Manager

RAHUL DOGRA

curriculum vitae B.TECH (ECE)

National Institute of Technology, Srinagar

Address : *** ***** ** ******* ***** Cantt. 180003

Contact no : 700-***-****, 898-***-****

Email : *************@*****.***, *************@*****.***

Career Objective

To enhance my capability and utilize my professional experience and knowledge and to work in an organization, where I can approach success by smartly learning and working hard. Looking for an opportunity where talents and the qualities that I have will be further developed and tested at the same time. To gather the valuable feedbacks for performances that help me continue to grow even better.

Training/Experience

1. Digital and Devices Support Associate Amazon.com- Hyderabad Oct 2018-Dec 2018

Content

●To support US customers with amazon digital products including prime video, amazon appstore, etc. and devices such as fire tv, kindle, etc. through chat and e-mail medium.

●To be actively involved in troubleshooting of devices and provide solution to the customer issues through a virtual platform.

● Follow-up with those customer issues that couldn’t be solved on the spot and give the best possible resolution.

●To analyze the contacts handled by fellow associates and to identify the learnings from each. To compile the learnings in the form of database and submit to the manager on regular basis.

Project

Virtual Technical Associate –Customer Handling

2. Social Media Management and Sports Journalism Arsedevils.com Jul 2018–Sep 2018

Content

●To write sports articles based on analysis of performances and predictions including pre-match and post-match surveys for matches to be played in various stages of FIFA-18 world cup held in Russia.

●Managing digital promotion of website content for www.arsedevils.com through platforms such as facebook instagram.

Project

Digital Content Creation and Promotion FIFA-18 world cup.

3.Research Intern Industry Arc- Hyderabad Mar 2018–Jun 2018

Content

●To enhance report description & provide adequate segmentation and to estimate the market sizes in product markets of various sectors for the research reports to be published on company website www.industryarc.com.

●Identify and suggest prospective markets and write reports on various product markets (more than 70 markets) in MS word by performing secondary research. Segment and estimate the product market size using y-o-y estimation formulae in MS Excel on the basis of geography, types, etc. as demanded by clients.

●Update the report tracker regularly in MS Excel and Coordinate with the team to accomplish the project.

Project

TOCs & RD preparation and enhancement

4. Air Traffic Control AAI IGI Airport- Delhi Dec 2015-Feb 2016

Content

●Devices and hardware used to connect flights to ATC.

●Radar Systems functioning and various types of radar used to communicate in air traffic management.

5.Embedded Systems CMC - Noida Dec 2014-Feb 2015

Content

●To study the various aspects of embedded systems and how to combine software with functioning hardware.

●Worked on Atmega 16 microcontroller programming and connection with various I/O devices.

Project

PCB mini project Digital Lock

Skills and Technologies

Managerial Skills:

●Statistics, Data Analysis and Interpretation, Digital and Social Marketing

●Basics of Management, Economics, Accounting and Business Environment

●Technical and Sports Writing Experience

●Managing Technical Issues for Clients and Appropriate Escalation

●Market Estimation, Reporting and Presentation Skills

Technical Skills:

●Computer Architecture Knowledge and basic software: Microsoft OS, Linux

● SEO/SEM Tools for web publishing (Ad-Words, Plagiarism Check, etc.)

●Computer Programming: C, Embedded C, Assembly language-8051, Web content designing: HTML

●Embedded Systems: Proteus-simulation, Atmel studio-firmware, PCB Designing and soldering

●Microprocessors hands on experience: 8051, AVR, LCD Keypad Interfacing, GPS-GSM

Academic Credentials

Qualification

University / Board

School/ College

Year of Passing

Remarks

B.Tech (ECE)

B.Tech(ECE)

NIT Srinagar

NIT Srinagar

2017

63.89%

XIIth (AISSCE)

CBSE

J.K. Public School

2012

79.2%

Xth (AISSE)

CBSE

J.K. Public School

2010

85.5%

Certifications

NIIT- IT Wizard Programming and Productivity(HTML) 2010

Centre for Advanced Research and Education-Programming in C 2012

NIT Srinagar Certificate of Proficiency-Advanced Vehicle Tracking System 2017

Industry Arc-Market Research Intern 2018

Arsedevils.com- Sports Journalism and Social Media Management 2018

Personal Profile

Name : Rahul Dogra

Date of Birth : 12-Sep-1994

Father Name : Mr. Rajinder Kumar

Mother Name : Mrs. Madhu Rani

Gender : Male

Marital Status : Unmarried

Hobbies : Travelling, Badminton, TV, Cricket, Music

Nationality : Indian

Domicile : Jammu and Kashmir

Languages : English, Hindi, Deutsche.

Declaration: I hereby declare that all information furnished to me is true to best of my knowledge. I am also confident of my ability to work in a team and lead by example. If given a chance, I will prove myself and will stand true on your aspirations. Date : 07-03-2019 Place : Hyderabad

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