Program Manager Digital Marketing

Jia Qian

Cell: 561-***-**** Email: *********@*******.***

Summary:

Process-oriented technical program manager experienced in managing & executing large scale, complex projects. Capable of driving projects through all phases of software development life cycle. Possess a unique skill set of data engineering, software development and project management.

Skills:

Project management, Agile methodology, Risk management,

IT management, Data analysis, SQL, Data visualization

Experience:

Technical Program Manager, Business Analyst (03/2017-present)

Inspur Worldwide Services Redmond, WA

Managed data platform development projects for Microsoft MLSD. The data platform enables users to manage their digital marketing properties.

Gathered requirements from business owners, wrote functional specification based on data analysis results. Used U-SQL to conduct those analysis.

Coordinated a team with 10 members, including data scientists, data engineers and BI engineers. Implemented agile project management processes, took the responsibility of running Sprints for the team. During my tenure I helped increase development productivity, consistently met delivery deadlines and high-quality bars for all projects.

Represented the team to report program status to leadership and partner teams on a regular basis. Managed communication channels with technical and non-technical clients.

Played the BI role, created dashboards, reports and visualization using PowerBI to help answer business questions and generate insights (e.g. identify trend and patterns).

Graduate Student (03/2014-12/2015)

Florida Atlantic University Boca Raton, FL

Project A: Age and parent tag prediction, use ML based approach. Implemented a solution based on supervised learning. Worked on data collecting, data cleaning, feature engineering, model training and model deployment. Used python and Jupyter.

Project B: Image recognition (turtle tract identification). Implemented a neural network-based solution using Java.

Technical Program Manager (05/2006-05/2012)

Jiangsu Broadcasting Cable Information Network Corp Ltd Nanjing China

Owned product development, production environment support for an enterprise-grade CRM system.

Worked with marketing managers and product managers to identify opportunities and gaps in functional requirements. Drove critical decisions across teams, resolved conflicts, established consensus.

Executed a project to rollout Oracle data warehouse. Did hands on work in data modeling, developed PLSQL stored procedures.

Education:

12/2015 Master of Science: Computer Engineering

Florida Atlantic University - Boca Raton, Florida

GPA 4.0

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