20+ years IT Skills / Manager Experience

'Pal' - Confidential Resume

**** *. ****** ***** ***** #101 PMB 453 Dededo, Guam

Email: ***********@*****.*** Phone: 904-***-**** Voice/SMS/whatsapp

Education BSBA in MIS (University of Texas at Dallas) Additional Training Six Sigma Black Belt (Acuity Institute) LinkedIn www.linkedin.com/in/paladino444

12/18-7/19 PPS Irrigation & Landscaping – Dededo, GU Business Manager / Expediter

Working in the capacity of business manager & project expediter candidate was responsible for tracking & managing all payables, ordering of & payment for construction & nursery materials to keep crew working at speed in the build out of new plant grow nursery operations. As expediter was responsible for purchase & delivery of materials local, on-line & from mainland suppliers. As manager was responsible for compliance and applications regarding Guam.Gov regulations.

12/17-9/18 BB Rentals LLC– St Augustine, FL

Business Manager

Working in the capacity of Business Manager candidate worked to manage daily workflows in a rental business devoted to seasonal tourism in the N. Florida area. All interactions in the internet based e-commerce/reservations system where the responsibility including on-line customer service inquiries, emails and order processing. SEO & Social Media monitoring and updates were effected on a regular basis. Phone work was a critical component of the job answering phones, routing & delegation of tasks and providing detailed courteous customer service and problem resolution. The processing of credit cards, cash bank, fulfilling orders, restocking inventory, manage of delivery personal schedules to meet equipment delivery reservations were daily actions.

2/17 to 10/17 Zeta Concepts, Miami, Fl

Business Analyst

Working as a Business Analyst candidate participated in twice weekly scrums within a Agile environment to contribute to an effort to port the long established Zeta Pro ERP system to a SAAS model utilizing emphasis on the future option to host Zeta Pro in the cloud. Candidate was responsible for parsing and understanding existing UML assets from Zeta's library as well as creating new UML diagrams where necessary to flesh out the targeted conversion plan. Creation of and modification of Business Requirement Document BRDs format incorporating contributed UML, user stories [where applicable], SQL code and graphical artifacts producing a coherent extensive package to support the future programming effort to be initiated later. Since no actual coding was initiated just yet the project did not required any testing/UAT participation. While working remotely candidate did attend occasional meetings at Zeta in Miami but the bulk of the work and correspondence was done via skype, chat, workflow system participation & email to avoid travel cost.

2/14 to 11/16 Todo Mundo! Red - Medellin, Antioquia, Colombia Business Manager / Project Manager

As a principal partner candidate participated in many aspects of the firm's offshore consulting business. Primary responsibilities were performing the function of Business Manager & Project Manager For Offshore Accounts communicating globally via email, chat and Skype. Candidate was ultimately responsible for all day to day operations, hiring of employees & financial responsibilities of the firm. In addition candidate contributed to all projects in the role of Business Analyst. In the role of Business Analyst candidate processed all incoming technical correspondence, BRDs and change requests from offshore clients in English. Thereafter candidate created all necessary UML Ucase diagrams, composed user stories and created all needed associated artifacts for distribution to programming associates of the team as well as reporting to the clients as necessitated.

12/12-12/13 Linder Processing Services [Black Knight Financial Services] Sr. Business Analyst / Data Governance Analyst

Candidate filled the Business Analyst Group’s chair on the LPS Data Governance Group [DGG] working on the company’s data governance project. Candidate participated in daily scrums within an Agile environment in the role of Sr. Business Analyst supporting development projects for service software within the LPS Mortgage Services Suite. Receiving system change requests worked in formulating needs analysis, business requirements, performing research, collecting artifacts such as graphical designs, technical specifications and then integrating these into a formal, coherent business requirements document format [BRDs] complying with formal department BRD specifications and then entering those components & associated artifacts into Business Analysts Group’s Enterprise Architect storage system.

6/11-6/12 OneKingsLane.com

Dept. Technical Liaison/ Sr. Web Engineer / Analyst

Recruited to join the Integrated Marketing Department [IMD]of this hot e-commerce startup [$100mm in sales 2011, 225mm in 2012] in the role of Departmental Technical Liaison and Sr. Web Engineer. In the role of Departmental Technical Liaison candidate participated in numerous interdepartmental meetings and interviews of outside vendors to evaluate technical options and opportunities for the Integrated Marketing Department. Candidate then interpreted and reported his recommendations to the Director of Integrated Marketing. Candidate was the designated contact point SYSADMN for the three systems developed for the IMD and on occasions worked nights, weekends and emergencies from home, remote via the companies VPN network.

10/10-6/11 Akraya Inc.

Sr. Web Engineer / Analyst [Contract]

Invited to rejoin Ebay.com and the Relationship Management Team to assume responsibilities as Sr. Web Engineer as well as the role of administrator of the MARS [Marketing Allocation Request System]. Candidate was on-call 24/7 to handle SYSADMIN related issues of the MARS system as MARS was a 24/7 mission critical system of the marketing dept.

07/09-07/10 Infinite Computer Systems

Sr. Web Engineer / Analyst [Contract]

Candidate was brought onboard to quickly take over responsibilities of Sr. Web Engineer with IBM in San Jose, CA. Responsibilities included web server administration, remote support, database administration, maintenance, enhancement as well as new development of ColdFusion and PHP pages. Additionally, candidate performed maintenance and administrative functions on a substantial series of existing WordPress installations. Worked remotely [most all IBM workers work remotely] for a year as part of a crack team of consultants merging the digital assets of a company acquired by IBM. Candidate was notified at end of project that IBM awarded candidate

'authorized for rehire worldwide' status as a contractor a very positive vote of confidence in contracting.

02/09-06/09 Akraya Inc.

Sr. Web Developer / Analyst [Contract]

Recruited to help quickly implement new designs and features for the highly successful Marketing Allocation Request System [MARS] using ColdFusion MX and Oracle 10g as well as the role of SYSADMIN. This 'track and process' system is utilized throughout all of eBay and PayPal to manage and track both domestic and international requests regarding all public advertising campaigns. Candidate worked to incorporate new campaign requests designs for PayPal. Designs were constructed using very elaborate, advanced Javascript, AJAX, XHTML and CFML designs relied heavily upon a multitude of CFCs and Oracle routines and cascading style sheets.

02/08-01/09 I.T. & Engineering Solutions, Inc.

Sr. PL/SQL Developer/ Analyst [Contract]

Working the role of Sr. PL/SQL/Oracle developer at Tupperware.com candidate performed a variety of functions completing two projects per quarter in addition to performing daily technical support functions. 02/05-06/07 Enterprise Integration

Sr. PL/SQL & Oracle Developer/ Analyst [Contract]

While working at CSX Railroad candidate performed a variety of ColdFusion & JAVA assignments first in the role of Sr. ColdFusion Developer and lastly as JAVA Developer.

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