Customer Service Assistant

william banks

Phone: 737-***-**** E-mail: ***************@*******.***

Professional Summary

I’m a friendly, punctual, dedicated, and detail-oriented worker. I’m focused on meeting work demands through determination, punctuality, and positive attitude.

Skills & Qualifications

Dedicated, hardworking, open minded people person

Friendly, courteous, responsible, and honest worker

Excellent team work and self-motivated

EMPLOYMENT history

H-E-B, Store Associate - Dripping springs, TX

April 2018 to present

• I am a cashier

• bagger and I do carry out

7-11, Store Associate – Buda, TX April 2017 to March 2018

Stock and face merchandise

Clean the restrooms and gas pump areas

Sweep, mop, take out all trash, and anything else that management asks me to do

Amazon, Sortation and Packing Associate – San Marcos, TX December 2016 to April 2017

Managed the receiving of truck deliveries and package

Stood in one place for extended periods of time sorting and packing merchandise to be shipped

Handled packages from small envelopes to boxes ranging up to 49 pounds

Operate carts, dollies, hand trucks and other moving equipment to move large quantities of merchandise

Used a smartphone, apps, handheld devices, and scanners

Buda Chamber of Commerce, Assistant – Buda, TX November 2016 to Present

With direction from the Chamber Director I clean offices, run errands, and advocate for the Chamber

Whataburger, Lobby Attendant – Buda, TX January 2012 to June 2012

Cleaned the lobby area and restrooms

Stocked and cleaned the condiment and soda fountain areas

Delivered orders to customers in the lobby

volunteer history

Seton Medical Center Hays, Intern-Surgical Services/Housekeeping/Clean Linen September 2015 to June 2016

*Surgical Services

Stocked and maintained essential supplies and equipment in five Operating Rooms

Completed operating room turnovers after surgery by sanitizing equipment and materials according to strict hospital protocols

Provided a high level of customer service to all patients and visitors by addressing their non-clinical needs, questions, and concerns

Delivered specimens to the Clinical Lab

Redistributed excess supplies to relevant locations to positively impact cost savings for the department

Performed safety checks on patient beds and equipment to ensure they were in proper working order

*Housekeeping

Sanitized and stocked all restrooms throughout the hospital

Swept and mopped floors in all general areas and patient care floors

Collected and disposed of trash and soiled linens following approved procedures and infection control plans

Provided a high level of customer service to all patients, visitors and hospital employees

Performed general cleaning throughout the hospital as instructed by the management team

*Clean Linen

Inventoried linen daily throughout assigned areas accurately and efficiently

Stocked clean linen in assigned areas as warranted by inventory

Consolidated linen within department

education

Hays High School – Buda, TX – High School

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