Developer Office
Resume:
Héctor Samuel Domínguez Alcalá
Residence Adress: Monterrey, México
Phone Home: 52-811*******
Cel Phone: +52-181********
Email ******.*********@*******.***
PROFILE:
** ***** ** ********** ** Progress Software Developing like Senior Developer
5 Years of experience in Progress like Developer and DBA
2 Year of experience in SQL Server Develop like Junior Developer.
4 Year of experience in AMS Process Quality Leader
1 Year of experience in Data Warehouse developer like Junior Developer PROFESSIONAL EXPERIENCE:
Company City Role From: To:
Softtek - Home Depot Mexico, S.A.
de C.V.
(Retail)
Monterrey, México Progress Developer
AMS Process Quality
Leader
Applications Support
Engineer
SQL Developer
(Senior Level)
Jul 2013
Feb 2017
Ago 2016
TODAY
Area: Finance, Inventory, Supply Chain, Merchandising Systems
Analyzing and Developing customer requirements
Incident Management
Problem Management
Process Improvement
RCA
Metrics Handling
SLA
OTD
PIC
A4
Functional Experience: Developer
Tools: Office 365, Progress Enterprise, MSQLMS, Power BI Company City Role From: To:
Softtek – Grupo Financiero
Interacciones S.A. de C.V.
(Bank)
CDMX, México AMS Practice Specialist Ago 2016 Feb 2017 Area: Application Assessment
Static Code Analysis
Application and Oracle Data Base
Functional Experience: Developer
Tools: Office, PowerBI, CRUD,
Company City Role From: To:
CEIBA - Cablevisión Monterrey, S.A.
de C.V.
Monterrey, México Progress Developer
Operation Support
Engineer
(Senior Level)
Sep 2009 Jul 2013
Area: Operations, Internet, Telephony, TV Provisioning
Analyzing and Developing customer requirements (Internet, Telephony and Television)
Incident Management
RCA
Functional Experience: Developer
Tools: Office, Progress Enterprise
Company City Role From: To:
CEIBA - SPIRAL, S.A. de C.V.
(Human Resources)
Monterrey, México Progress Developer
(Senior Level)
Dec 2008 Sep 2009
Area: Development RH
Analyzing and Developing customer requirements
Functional Experience: Developer
Tools: Office, Progress Enterprise
Company City Role From: To:
CEIBA - Embotelladoras ARCA, S.A.
de C.V.
(Coca Cola)
Monterrey, México Progress Developer
(Senior Level)
Oct 2007 Dec 2008
Merchandising System
Analyzing and Developing customer requirements
Functional Experience: Developer
Tools: Office, Progress Enterprise
Company City Role From: To:
SPIC - Compañía Mexicana de Gas,
S.A. de C.V.
(Natural Gas Distribution)
Monterrey, México Progress Developer,
Progress DBA
(Senior Level)
May 2000 May 2007
Area: Billing System
Analyzing and Developing customer requirements
Data Base Administration, Monitoring, Tuning and Maintenance Functional Experience: Developer
Tools: Office, Progress Enterprise
Company City Role From: To:
SPIC - Seguros Comercial América
(Insurance)
CDMX, México Progress Developer
(Senior Level)
Oct 1999 May 2000
Area: Life Insurance
Analyzing and Developing customer requirements
Functional Experience: Developer
Tools: Office, Progress UIB
Company City Role From: To:
Area: Turned
SPIC - Galvak, S.A. de C.V.
(Manufacture)
Monterrey, México Progress Developer
(Junior Level)
Jan 1997 Sep 1999
Analyzing and Developing customer requirements
Functional Experience: Developer
Tools: Office, Progress UIB
Company City Role From: To:
Area: BI
Employee - Unión de crédito Multifin
(Credit Union)
Monterrey, México Gentia Data Warehouse
Developer
(Senior Level)
May 1996 Dec 1996
Analyzing and Developing customer requirements
Functional Experience: Developer
Tools: Gentia Developing tools
EDUCATION:
PROFESIONAL DEVELOPMENT:
Course
-Softtek AMS Academy
Introduction to Operation
AMS Model 1 Basic
Fundamentals
AMS Model 2 Intermediate
Customer Service Fundamentals
ITIL Foundation V3
Incident Management
Problem Management
AMS Mobile
o IOS Objective C
o Android Studio
Retail Industry
English Training Level 5
City
San Pedro Garza
García N.L.
Year
Abr. 2016- TO Date
University
Universidad Autónoma de Nuevo León
Facultad de Ciencias Físico-Matemáticas
City Year
Computer Science Monterrey, N.L. August 1990 – June 1996
Quality Tools
o RCA
o FMEA
o Control Charts
o Pareto
SIX SIGMA
o White Belt
o Yellow Belt
Office Productivity Tools
Leadership
o Emotional Intelligence
o Conscious leadership
o Leaders y Coaches John
Maxwell
Software Engineering Diploma
SQL Querying
Monterrey N.L. Aug. 2016 – Sep 2016
SQL Server Workshop
Basic SQL Concepts
Tables, Fields
Query’s
Procedures
Triggers
Monterrey N.L. Jul. 2016 – Oct. 2016
ENGLISH
WRITTEN SPOKEN
LISTEN
40% 35% 40%
TECHNICAL/MANAGERIAL SKILLS:
Primary Profile: Progress Analysis and Development Secondary Profile: AMS Team Leader, AMS Process Quality Leader Hardware: (Basic) Fundamental Knowledge LAN Ethernet, Operating Systems: WINDOWS, UNIX AIX.
Programming Languages: - Progress 6,7,8,9
-SQL
-HTML 5
- JS
-Android Studio
Databases: Progress, SQL Server
Other:
Contact this candidate