Customer Care Service
Resume:
CURRICULUM VITAE
PERSONAL DETAILS
Name : Rescorlah Aleganah Mpollo
Date of Birth : 12th August 1992
Gender : Male
Nationality : Kenyan
Marital Status : Single
Religion : Christian
Tel : +254-*********
Height : 5`9ft
Weight : 58 kgs
Languages : English, Kiswahili
Email : *********@*****.***
CAREER OBJECTIVE
To work in a challenging environment and to be able to enhance my skills and career growth to significantly contribute towards the growth of an organization
PERSONAL ATTRIBUTES
Hardworking in day to day activities.
Ability to work independently and strong interpersonal skills.
Ability to work within minimum supervision.
SKILLS AND ABILITIES
Good communication and interpersonal skills.
Ability to work under pressure and adopt quick changes.
EDUCATIONAL BACKGROUND
2008 - 2011 Cheptiret High School
Kenya certificate of Secondary Education
1999 - 2007 Moi Avenue Primary School
Kenya Certificate of Primary Education
WORKING EXPERIENCE
2016 - 2018 OCS Security Company
Position: CCTV Operator
Duties & Responsibilities
Surveillance of the entire premise and reporting any eventuality.
Replacing filled CCTV hard disks
Reporting weekly to the general supervisor on the CCTV room occurrences
Working with operations to ensure that requisitions are made in time to make the daily operations of the surveillance team is up to date.
2014 -2016 Quick Lane
Position: Customer Care
Duties & Responsibilities
Answer all phone calls ensuring that security and confidentiality are maintained for all customers
Establish positive relationships with both internal and external customers
Proactive approach to customer concerns and the ability to seek assistance or escalate to
Provide excellent customer service to all customers at all times
Utilize all current and necessary policy and procedures
HOBBIES
Travelling
Reading Novels
Listening to Music
Socializing
Watching Movies
REFEREES
1.Ms. Everline Olengalo
Manager
Tel: +254-***-***-***
Contact this candidate