Customer Service Services

OBJECTIVE

To join a competent organization where I can use my education and skills to add further value to it.

EDUCATIONAL DETAILS

Business Management(Graduation Diploma), Lambton College (May 19- Present)

High School, Punjab, India (Apr 20 – Mar 20)

SKILLS & STRENGTHS

Proficient in MS Office (specially Excel)

Organized and maintained documents/reports for the seniors/managers

Knowledge transfer training for teammates in corporate environment

Ensuring better customer service to best of my ability

Fluent in speaking English, Hindi and Punjabi

WORK EXPERIENCE

Lakme

Customer Service

Punjab, India

May 2017 to Aug 2018

Greeted customers to welcome them to store

Assisted customers with product or store related information

Handled cash register, debit and credit

Applied current in store flyer discounts

Used computerized systems, paging or call for various customer services related activities

Processed Customer orders and maintained records for purchased items

Organized customer transaction related slips at end of every shift

General housekeeping and stocking shelves near cash registers

Other duties as assigned by supervisor

Volunteer Work

Eco Club, Moga, India Jun 14 – Jun 18

Co-organized tree plantation campaigns in Punjab, India

Organized campaigns forrain water harvesting, organic farming etc.

Helped to organize various seminars/competitions for spreading awareness about sustainability and environment

INTRESTS & HOBBIES

Reading novels, watching movies, Cricket, exploring new places

References: Available upon request

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