Kanika Gathania
Business Analyst
Skilled IT professional with diverse Business Analysis
experience of handling end-to-end project lifecycle. **************@*****.***
linkedin.com/in/kanika-gathania-9b8a86103
WORK EXPERIENCE
02/2018 – Present
Business Analyst
msg.AI
Gurgaon, India
Project requirement gathering, client interaction, Feasibility Analysis and project planning. Studying system capabilities and writing specifications. Creating data flow diagrams and entity workflows showing functional and technical capabilities.
Monitor project progress by tracking activity, resolving problems and recommending necessary actions within defining timelines. Looking into API integrations and testing if required. Reviewing test cases, formulate user stories, assigning tasks. Partially involved in implementation for training AI bots. Working hand in hand with data science team throughout SDLC. Worked directly with clients – Tommy, Pampers, Singapore Telecom (Singtel) 03/2017 – 02/2018
Implementation Specialist
Employwise (HRMS)
Gurgaon, India
Understand the customer processes and requirements and translate these into product configurations. Owner of implementation and ensuring on time and in cost deployment.
Assisting customers in data migration with advanced excel skills and SQL query writing. Monitoring planned activities and on-time account go-live -Deliver product training.
Provide regular feedback to the Product teams to provide critical user experience inputs towards product development and improvement. 06/2016 – 01/2017
Business Analyst
Innodata (Software Services)
Noida, India
Complete engagement with production to deliver High Quality softwares. SPOC involved throughout SDLC - Involved in Client Communication and Requirement Gathering. Product planning and suggesting new features. Identify and analyse complex scope data to initiate Mind-Mapping and creating mockups. Functional testing of developed product and documentation in the form of FRD, BRD and SRS. Providing technical support where required. Checking functionality of applications from database end using SQL queries. Owner for deployment of developed Application in live post testing. Clients: Thomson Reuters under project Derwent.
01/2015 – 08/2015
Internship
Kronos, Inc
Noida, India
Providing server support to the US and UK facilities. - Gathering daily support requirements - Involved in daily database refresh, SP updates and SOP based tasks.
Maintenance of product modules from database end. Creating result documents Making configuration changes if required.
SKILLS
Client Communication Problem Solving
SOAP UI JIRA Postman Balsamiq
Proto.i.o Wire-framing/Prototyping
SQL Documentation Agile Method
Scrum Planning
EDUCATION
MCA (2012 – 2015)
Amity School Of Information Technology (Amity
University)
BSc. Applied Electronics (2009 – 2012)
Hindu College (University of Delhi)
ACHIEVEMENTS
Treasurer in Department of Applied Science
Hindu college, University of Delhi.
Member of Cultural Committee
AIIT, Amity University
House Head, House Vice-Head
Bal Bharati Public School, Noida
INTERESTS
Travelling Swimming Trying DIYs
Sports (Gym, Yoga, Running, Tennis,
Badminton)
Art, Music Pet Care Gaming
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