Kanika Gathania

Business Analyst

Skilled IT professional with diverse Business Analysis

experience of handling end-to-end project lifecycle. ac96si@r.postjobfree.com

881*******

linkedin.com/in/kanika-gathania-9b8a86103

WORK EXPERIENCE

02/2018 – Present

Business Analyst

msg.AI

Gurgaon, India

Project requirement gathering, client interaction, Feasibility Analysis and project planning. Studying system capabilities and writing specifications. Creating data flow diagrams and entity workflows showing functional and technical capabilities.

Monitor project progress by tracking activity, resolving problems and recommending necessary actions within defining timelines. Looking into API integrations and testing if required. Reviewing test cases, formulate user stories, assigning tasks. Partially involved in implementation for training AI bots. Working hand in hand with data science team throughout SDLC. Worked directly with clients – Tommy, Pampers, Singapore Telecom (Singtel) 03/2017 – 02/2018

Implementation Specialist

Employwise (HRMS)

Gurgaon, India

Understand the customer processes and requirements and translate these into product configurations. Owner of implementation and ensuring on time and in cost deployment.

Assisting customers in data migration with advanced excel skills and SQL query writing. Monitoring planned activities and on-time account go-live -Deliver product training.

Provide regular feedback to the Product teams to provide critical user experience inputs towards product development and improvement. 06/2016 – 01/2017

Business Analyst

Innodata (Software Services)

Noida, India

Complete engagement with production to deliver High Quality softwares. SPOC involved throughout SDLC - Involved in Client Communication and Requirement Gathering. Product planning and suggesting new features. Identify and analyse complex scope data to initiate Mind-Mapping and creating mockups. Functional testing of developed product and documentation in the form of FRD, BRD and SRS. Providing technical support where required. Checking functionality of applications from database end using SQL queries. Owner for deployment of developed Application in live post testing. Clients: Thomson Reuters under project Derwent.

01/2015 – 08/2015

Internship

Kronos, Inc

Noida, India

Providing server support to the US and UK facilities. - Gathering daily support requirements - Involved in daily database refresh, SP updates and SOP based tasks.

Maintenance of product modules from database end. Creating result documents Making configuration changes if required.

SKILLS

Client Communication Problem Solving

SOAP UI JIRA Postman Balsamiq

Proto.i.o Wire-framing/Prototyping

SQL Documentation Agile Method

Scrum Planning

EDUCATION

MCA (2012 – 2015)

Amity School Of Information Technology (Amity

University)

BSc. Applied Electronics (2009 – 2012)

Hindu College (University of Delhi)

ACHIEVEMENTS

Treasurer in Department of Applied Science

Hindu college, University of Delhi.

Member of Cultural Committee

AIIT, Amity University

House Head, House Vice-Head

Bal Bharati Public School, Noida

INTERESTS

Travelling Swimming Trying DIYs

Sports (Gym, Yoga, Running, Tennis,

Badminton)

Art, Music Pet Care Gaming

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