Manager Administrative Assistant
Resume:
JGutierre z
Dear Sir,
My name is Jose Gutierrez, currently living in Dammam with transferable Iqama and looking for a job. My forte is Aviation Administration, Crew Support Training, Technical Writing Skills, Customer Service and Accountancy. If your organization is looking for a skilled and experienced professional, I would appreciate the opportunity to discuss your objectives and needs with you. I attached herewith my CV that detailed all my experiences.
During my last employment, I have led my team to various accomplishments that earn praises not only from the Management but from the crewmember as well. These crewmembers are from Australia, New Zealand, United States, Belgium, Italy, Saudi Arabia, South Africa, Greece, Canadian and United Kingdom. I can humbly state that all these crewmembers would recommend me to any company seeking my services.
I also believe that my experience, if given the opportunity, has a lot to offer to any position that will become available in your organization. If your firm is looking for a dependable and result-oriented professional, I would be interested in speaking with you to discuss the value that my strengths and experience can bring.
Sincerely Yours,
Jose Gutierrez
J.Gutierrez CV 1
Jose G. Gutierrez P.O. Box 7171 Dammam 31462,
Kingdom of Saudi Arabia
Telephone: +966-***-***-***
Email: *************@*****.***
PERSONAL PROFILE
I am energetic and ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. As a professional with experience in management position, I ‘am flexible in working with others to achieve a certain objective on time with a good result. I am hardworking individual who relishes challenges and can work under pressure. CAREER HISTORY
April 2017 Up to Present
Manager, Flight Operations Support – Saudi Gulf Airlines Dammam, KSA
In addition to the usual managing of personnel in the department, my main achievement on my current position is I was able to develop and document the processes required in our department that have eventually help members of our department in performing their respective roles. I authored our Operations Crew Support manual that detailed the department objective and processes. And like any other manuals, implementation is a key, thereby presenting this to the higher ups as well as to the members of the department is of vital importance. Today, I can proudly state that I contributed enormously to the success of our department as witnessed by its smooth operation that complimented by my peers and the higher management.
July 2016 – March 2017 (8 Months)
Self Employed – Administrative and Technical Writing – Riyadh KSA
I provide administrative and Technical Writing services to clients in the preparation of their general operation manuals, journals and other supporting documents to communicate complex and technical information easily.
June 2003 – June 2016 (13 Years)
Manager, Operations Crew Support & Training – NasJet Business Aviation, JED & RUH KSA I started as Administrative Assistant to the Sales and Marketing Department doing all administrative assistance to the department. In 2004, I was transferred to the Training Department as Coordinator works closely to the Director of Training and Director of Operations for the scheduling of Training requirements for crewmembers including proper monitoring of crew recency on their aircraft and seat assignments. I stayed on this position for 3 years. In January 2008, I was promoted to Operations Supervisor where I supervise 2 personnel, working closely with Operations Center and Government J.Gutierrez CV 2
Relations Department aiding the crewmember with regards to their visa, Iqama documents, medicals and GACA licenses. In addition to being Supervisor, I was also the Drug and Alcohol Program Coordinator and Breath Alcohol Technician (BAT). I administer initial and recurrent indoctrination to all crewmembers holding safety sensitive position in the operations. Similarly conducts random Alcohol testing as per our program. In June 2010, I was assigned as Aircraft and Crew Scheduler at the Operations Center for 6 months.
In January 2011, I was promoted to a Manager, Operations Crew Support and Training. In addition to the above responsibilities, I oversaw the following:
Conducts classroom indoctrination and document processing for the newly hired Cabin and Cockpit Crewmember to simplify the process of integration and adaptation to the company rules and regulations.
Administers and schedules SIM training for Crewmembers at selected training vendor’s abroad to maintain currency on their seat and aircraft assignments.
Ensures uninterrupted subscriptions of Aircraft Flight Management System (FMS), Data Bases and Jeppesen Manuals for all aircrafts operated by NasJet-Business Aviation.
Updates Company General Operations Manual (GOM), Flight Operations Manual (FOM) and Operations Specifications (OpsSpecs) in line with the regulatory requirements of the local aviation authority.
Performs a variety of tasks; conducted employee reviews, designed task assignments and participated on employee’s development program to drive continuous improvement.
Provides excellent customer service that includes maintaining an open honest relationship with the crew and operated in a professional manner that represents both the employees and company’s best interest.
I was also a member of the NasJets Audit Team who regularly audits Aviation Vendors abroad – the objective of the audit is to assess the current operations of the aviation vendor to determine areas where they could improve their efficiency, effectiveness, and safety of its aviation operations. Accordingly, such audits included checks of the records and procedures considered necessary; the administrative processes and executive use, continuing need of safety, proper operation of aircraft, and crew records.
December 1994 – May 2003 (9 Years)
National Commercial Bank Jeddah & Riyadh KSA
I started as Administrative Assistant to the Area Manager and main responsibility was to assist the area manager in the smooth operations of 18 Branches in Riyadh area. After two years, I was transferred to the Credit Card Center as MIS personnel and my main responsibility is to look after the delinquent customers and accordingly recommend them to be included to the C-List of SAMA. These includes preparation of monthly delinquency reports of 30days, 60days, 90day, 120days for delinquent customers extracted from the Bank systems. These reports are the basis of collector’s actions for calling and sending reminders to the customers. I stayed on this position for 4 years. J.Gutierrez CV 3
In June 2001, I was requested to report to the Chairman’s Office to assist the Chairman Office Manager in running the Chairman’s Office Finances. These includes but not limited to the following:
Collates data reports for the attention of the Chairman’s Office Manager.
In-charge in the preparation of presentation documents, graphs and reports needed for analyzing divisional Bank’s performance.
Assist in the preparation of yearly budget and help monitors implementation.
Assist in the preparation of initiation and quality plan documents for opening an international retail branch.
Prepares meeting agendas, schedules and minutes of meetings to be distributed to all concerned.
Attends to routine logistical support of the office of the Chairman. March 1987 – November 1994 (7 Years)
Market Supervisor – Jash Technical Services Ltd. Riyadh, Saudi Arabia
In-charge in the supervision of the overall performance of twenty (20) commissary workers.
Conducts routine audit of the cashiers and check staff performances regularly.
Administers physical inventory and cash count.
Prepares comparative price quotations from vendors and endorse decisions for management’s final approval.
Assists in the preparation of year-end audit and budget reports.
Prepare daily, monthly and forecast activity report.
Monitors market pricing of commodities regularly and initiates proper mark-ups of the goods.
Attends to customer needs and grievances.
KEY COMPETENCIES AND SKILLS
Technical writing ability – instrumental in developing manuals in the department and maintaining regulatory documents in the operations.
Ability to operate office equipment’s, in addition to my capability using personal computer systems. Conversant with Microsoft Office programs and software’s.
Ability to communicate effectively and coordinate within the department level and higher management.
Flexible and ability to work in details, sensitive and confidential assignment.
Ability to undertake additional assignments when called for. PERSONAL SKILLS
I considered myself hardworking, full of enthusiasm and initiative, adaptable and eager for more advancement.
Determined and confident and has a strong self-drive to any good opportunities that will enhance and develop my potentials to its fullest.
A good team player and can work under pressure
J.Gutierrez CV 4
ACADEMIC QUALIFICATIONS
Angeles University Foundation 1978 – 1982
Angeles City, Philippines
Bachelor of Commerce – Accounting (Undergraduate)
Aquino Memorial High – Graduated in 1976
Concepcion Tarlac, Philippines
Secondary
REFERENCES
Name: Capt. Ibrahim Alnoamy, DFO at Saudi Gulf Airlines Address: Dammam, KSA
Telephone: +966-*****-****
E-mail: *******.*******@*****************.***
Name: Capt. Emilio Mischiati, Former DFO/COO at Saudi Gulf Airlines Address: Dammam, KSA and Italy
Telephone: +39-347-***-****
E-mail: *.*********@*******.**
*.*********@******.**
Name: Capt. Ralph S. Martinez, DFO at NasJet Business Aviation Address: San Diego CA USA
Telephone: +1-760-***-****
E-mail: ******@***.***
Name: Capt. Khalid Alkhalifa, DOT at NasJet Business Aviation Address: Riyadh, Saudi Arabia
Telephone: +966-***-***-***
E-mail: ***********@******.***
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