Program Manager

Meredith Ku

Cupertino, CA ***** • 669-***-**** • **********@*****.*** • LinkedIn: /meredithku

RELEVANT SKILLS

Software: MS Web Office, + Graphics, Google Photoshop Drive Hardware: L&D & Facilitation: Languages: HTML, Ruby, Python CSS, JavaScript

Partitioning Reimaging Formatting Building custom PCs

Installing HDs + peripherals

Planning Public Curriculum Training Program Speaking Deveopment Management & Coordination Development EXPERIENCE

Tata Consultancy Services, Santa Clara, CA March 2019 – Present Program Manager, Engagement Coordinator

● Keep team aligned & producing on time with 50+ unique clients on workshops and deliverables

● Develop and grow the internship program experience by working effectively, providing direction & leadership, delegate, and utilizing strong organizational skills

● Lead team to share work and ideas with the world, build presence on social media platforms, and in face-to-face events that TCS sponsors/supports

● Ensure excellence with all client documents & deliverables including proposals, event summaries, etc

● Create fun, beautiful, and interactive client spaces for workshops and visits so clients can fully immerse themselves in the design-thinking process

LinkedIn, Sunnyvale, CA November 2017 - 2018

Marketing Ninjaneer

● Key data analyses to identify geographical relevance of account and spend density, program influence and impact on target global accounts to drive decisions for global marketing events with accurate data and stellar calendar transparency

● SOP, satisfaction tracking across all events and all accounts leading to drive and prove marketing impact

● Design, create, and maintain 5 internal and external sites + visual assets to up level the internal + external communication experience = work cross functionally with other business teams and regions to ensure 100% inclusion, coverage, and aligned goals

Facebook, Menlo Park, CA June 2017 – November 2017 Public Content & Member Experience Specialist

• Work cross functionally with community operations program managers, policy + safety teams, and project engineers to maintain the integrity of the membership experience 24/7

• Analyze data across multiples projects and provide daily insights and metric reports into project trans + new cases with 99% accuracy of reporting (20 points above average of global team) California Youth Connection, Oakland, CA March 2013 – Present Conference Trainer, Curriculum Developer

● Develop and integrate curriculum for conferences with 200+ attendees, resulting in the improvement of the child welfare system

● Facilitate workshops of 25+ faster youth at large statewide conferences, pushing them to express their personal stories and options in impactful and effective ways EDUCATION

Year Up / Foothill College, San Jose, CA August 2015 – July 2016 LANGUAGES Mandarin: Fluent

(Speaking)

Spanish: Intermediate (Speaking,

Reading, Writing)

Sign Language: Basic

AWARDS

Voted by Year Up Community of 40 Peers

Certificate of Recognition

State of California Senate – Jim Beall, 15

th

District

April 2016

Certificate of Recognition

California Legislature Assembly– Nora Campos, 27

th

District

Certificate of Recognition February 2015

County Supervisor – S. Joseph Simitian, 5

th

District

April 2016

Professional of the Week September 2015

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