Desktop Support Technician

Curriculum Vitae

KHALED BIL HAQI

Mobile +974-********

Visa Status: Transferable Visa with NOC

Email: *.********@*****.***

Career Objective:

To pursue a challenging career in the field of System Analyst, Hardware, Software and Networking with a prestigious company where there are opportunities for leadership and growth. EDUCATIONAL QUALIFICATION

Bachelor of Science (B.Sc) in Computer Science from Osmania University Hyderabad. India from 2006 to 2010.

SKILL & PROJECT EXPERTISE

Thinking skills (problem solving and decision making) Good Knowledge in Trouble shooting basic Network Related issues. Highly Skilled in Installing desktop operating systems Sound Experience in Assembling, Installations, Trouble Shooting, Data Recovery, Virus Cleaning and Networking

Skilled in Configuration of LAN, Client Server, HTTP Proxy settings. Intercoms and Security Cameras.

TECHNICAL QUALIFICATION / CERTIFICATIONS

Hardware and Networking from I planet.

MCITP 2008 (Microsoft Certified IT Professional).

CCNA (Cisco Certified Network Associate).

Dot Net Framework from Peers Technology.

MSBI (Microsoft Business Intelligence) from Peers Technology. PROFESSIONAL EXPERIENCE

Total work Experience = 5.3 Years.

Work Experience (Qatar) = 7 Months.

Work Experience (India) = 4.8 Years.

Company : 1STOP SOLUTIONS PRINTING & IT SERVICES, QATAR. Position : IT SUPPORT ENGINEER

Duration : Nov -2018 to May-2019

Company : INFOTECH SOLUTION PVT LTD, INDIA.

Position : L2 DESKTOP SUPPORT ENGINEER

Duration : August -2014 to Jan-2016

Company : HELPLINE BUSINESS SOLUTION, INDIA.

Position : L2 DESKTOP SUPPORT

DURATION : JUNE -2011 TO MAY -2014

RESPONSIBILITIES AND DUTIES

Knowledge of hardware, software and programming

The ability to contribute to a team effort

A logical approach to problem solving

Applying Software Deployment using Group Policy

Assigning the Permissions to Local users

Experience in Assembling, Installations, Trouble Shooting, Data Recovery, Virus Cleaning and Networking etc.

Installing desktop operating systems like (Windows XP, windows7, windows 10) etc.

Office 365 installation One Drive configuration & Troubleshooting.

Responsible for day-to-day support, Windows administration, maintenance an upgrade of Windows operating systems.

Crimping cables to establish network.

Installation and troubleshooting outlook.

Assembling desktop trouble shooting laptop.

Maintaining and upgrading existing systems as required.

Troubleshooting basic Network Related issues.

Configuration of Network Printers and dot matrix Printer.

Configuration of HTTP Proxy settings.

Configuration and troubleshooting IP Cameras in Local LAN. Personal Profile:

Father’s Name : Ahmed Bil Haqi

Date of Birth : 04th June 1988

Gender : Male

Marital Status : Single

Nationality : Indian

Religion : Islam

Languages Known : English, Little bit Arabic, and Urdu. Declaration:

I hereby declare that the details furnished above are true to the best of my knowledge and belief. Khaled Bil Haqi

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