Manager Sales
Resume:
CURRICULUM VITAE
NAME: MOHAMED MZEE ALI
D.O. B: 03/10/1971
ADDRESS: KUWAIT CITY, AVENUE MALL.
GENDER: MALE.
CONTACT :+965********/+254*********
EMAIL : *********@*****.***
ACADEMIC QUALIFICATIONS.
1-A SCHOOL OF CATERING GRADUATE IN THE CAPITAL NAIROBI KENYA IN FOOD AND BEVERAGES SALES AND SERVICE HOTEL OPERATIONS CERTICATION OF THE KENYA UTALLII COLLEGE.
2-A STARBUCKS COFFEE INTERNATIONAL CERTIFIED COFFEE MASTER IN STARBUCKS STORES OPERATIONS INCLUDING HAND CFRAFTING OF THE WORLDS RENOWNED COFFEE BRANDS.
3-A STARBUCKS COFFEE INTERNATIONAL CERTIFIED STORE MANGER, IN RETAIL MANAGEMENT IN ALL STORE OPERATIONS.
3-A STARBUCKS COFFEE INTERNATIONAL CERTIFICATION IN STORES LEARNING COUCH AND CERTIFIED AS A TRAINNER.
4-A CERTIFIED STARBUCKS COFFEE INTERNATIONAL BARISTA QUALIFICATINS IN THE HANDCRAFTING OF ALL INTERNATIONAL STARBUCKS BEVERAGES.
5-A CERTIFIED RETAIL RESTAURANTS MANAGER AND UNIT MANAGER ON STORE OPERATIONS.
6-AN INTERNATIONAL FEDERATION OF RED CROSS CERTIFIED TRAINING OF TRAINNERS QUALIFICATIONS IN DESSEMINATION AND PRESENTIONS.
9-A CERTIFIED INTERNATIONAL REDCROSS FIRST AIDER
PROFFESSIONAL WORK EXPERIENCE.
1-A STARBUCKS COFFEE INTERNATIONAL STORE MANAGER IN ALSHAYA KUWAIT MARKET-(2003-PRESENT) .
POSITION: STARBUCKS STORE MANAGER.
DUTIES:
*LEADING A TEAM OF STARBUCKS PARTNERS IN STORE OPERATIONS, IN REALISING PROFITABILITY IS ESSENTIAL IN THE WAY WE DO BUSSINNES.
*WELCOMING AND CONNECTING WITH CUSTOMERS, ANALYSE CUSTOMER NEEDS AND SUGGESTS APPROPIATE PRODUCTS OFFERING DEMONSTRATIONS AND SAMPLES.
*LEADING A TEAM OF STARBUCKS PARTNERS IN REMAINING FOCUSSED ON CUSTOMERS SATISFACTION AND THANKING EVERY CUSTOMER.
*MONITORING ALL BEVERAGES MADE TO STARBUCKS STANDARDS, WITH APPLYING BOTH CONSTRUCTIVE AND CORRECTIVE FEEDBACKS TO STORE TEAM.
*LEADING STORE TEAM IN FOLLOWING ALL HEALTH, SAFETY AND SANITATION GUIDELINES FOR ALL PRODUCTS.
*CONDUCTING WEEKLY STORE INVENTORIES AND ANALYS ON SALES PROFITS, LOSS, AND STOCKS CONTROL AND GIVING ITS RESULTS TO THE STORE TEAM AND OPERATIONS MANAGEMENT.
*MANAGING ALL STORES ODERING OF FOOD PRODUCTS, QUALITY DELIVERY CHECKS.
*ROUTINE AND PROMPT MEETINGS WITH SENIOUR MANAGEMENT IN OFFERINGS FEEDBACKS ON PERIODIC CALENDERS ON KEY STORE PERFORMANCES.
*EVALUATE STAFFS PERFOMANCE TO DETERMINE COHENSIVE STAFF PROMOTIONS FOR CAREER DEVELOPMENT.
*MANAGEMENT OF ALL DAILY OBJECTIVES WITHIN SERVICE DEMAND/DUTY SCHEDULES TO ENSURE STORE IS CLEAN AND STOCK IS ROTATED AND MECHANDISED.
*CUSTODIAN OF /AND FOLLOWS ALL SAFE CASH HANDLING PROCEDURES AND CASHIERS TILL POINT POLICIES,SPOT CHECKS WITH A PROMPT SUPERVISING ON GOING TRANSACTIONS.
*ENSURING PROFFESSIONAL PRESENTATION AT ALL TIMES, DEMONSTRATING CLEAR COMUNICATION IN ALL CUSTOMERS AND STAFF INTERACTIONS.
*DISTRIBUTE WORK AMONG CO-WORKERS PLANING AND ESTABLISHING PRIORITIES.
*USING OF FIDELLEO MATERIALS CONTROL SYSTEM IN STORE ODERING, STOCKS CONTROL PROCEDURE.
*CONDUCTING MULTI UNITS SALES MONITORING ON STANDARDS OPERATIONS PROCEDURES TO ALIGHN TO HACCP/ISO STANDARDS.
*WORKING AT A PREMIUM STARBUCKS RESERVE STORE WHICH SERVES WORLD BEST QUALITY ROSTERY COFFEES FROM SMALL LOTS ON VARIOUS BREWING METHODS.
*PRESENTING COFFEE SKILLS TO STAFF AND CUSTOMERS TO IMPART UNDERSTANDING FOR SALES DRIVE AND MEETING SALES TARGETS ACROSS FINANCIAL CALENDARS.
*REVIEWING SALES PERFORMANCE AGAINST COST AND MAKE TANGIBLE ACTION PLANS TO COMPREHEND THE SAME.
*CURRENTLY WORKING AT STARBUCKS RESERVE STORE.
2-THE NAIROBI SERENA HOTEL 5* LEADING GROUPS OF INTERNATIONAL HOTELS IN NAIROBI KENYA.
POSITION: FOOD AND BEVERAGES SALES/SERVER.(1994-1996)
DUITIES:
*LEADING AND WELLCOMING GUESTS AND SITTING THEM IN THE RESTAURANT.
*OFFERING PROFFESSIONAL MENU EXPLAINATION TO THE RESTAURANT GUESTS IN MAKING OUR MENU SALLABLE WITH CONTENT CLEARLY KNOWN.
*OFFERING FOR SALES OF ALL TABLE DOTE AND ALA CARTE MENUS TO SUITE GUESTS PALLETS.
*ORGANISING /SERVING OF ALL SPECIALITY LUNCHEONS AND GALLA DINNERS TO RESPECTIVE GROUPS OF GUESTS.
*UNDERTAKING CASH CONTROLS PROCEDURES AT THE CASH TILL POINTS TO ENSURE MICROS SYSTEM IS APPLIED AND CORRECT BILLING TO CLIENTS IS ISSUED FOR INVOICE PAYMENT.
*FLAMBEEING OF FOOD AND QUALITY CREATION OF THEATRE AND SHOWMANSHIP DURING FOOD SERVICE TO SASTIFY CLIENTS.
*PREPARING ALL TABLES WITH FULL COMPONENTS. AS PER INTERNATIONAL STANDARDS.
*CONDUCTING MENU BRIEFFINGS COLLECTIVELY WITH THE STAFFS TO ENSURE OFFERED ITEMS ARE FULLY UNDERSTANDABLE TO SERVICE CREW FOR EFFECTIVE SALES.
*MAKING AND SERVING OF ALL BUFFETS WITH DIFFERENT THEMES TO SUIT CUSTOMERS WITH OFFERING ALTERNATIVE ITEMS TO SUITE CLIENTS NEEDS.
*MAKING OF ALL BAR COCTAILS FOLLOWING INTERNATIONAL SET STARNDARDS, WITH FESTIVE OPENINGS OF ALL SPACKLING AND CHAMPAGNE BOTTLES AS A BUTLER.
*PREPARATIONS AND SERVICING SPECIAL LUNCH/DINNERS FOR VIP GUESTS INCLUDING PRESENT AND SITTING WORLDS PRESIDENTS.
*CONDUCTING ALL BEVERAGES AND FOOD MENU ITEMS COST INVENTORIES AND SUBMIT PERIODICAL RESTAURANT COST, PROFITS MARGIN.
*CUSTODIAN OF ALL LIQUOR STORES AND FOOD MENU ITEMS IN LEVELLING SUPPLIES AS PER BUSINESS NEEDS.
SPECIAL ACTIVITIES AND QUALIFICATIONS.
*INITIATOR IN THE INTRODUCTION OF COFFEE SEMINARS IN THE FAMILY SECTIONS OF THE SAUDI MARKETS STORES.
*A STRONG MEMBER IN THE OPENING OF OVER 18 NEW STARBUCKS STORES ACROSS KINGDOM OF SAUDI ARABIA MARKETS BY CREATING CUSTOMER BASE AND MAINTAINING THE SAME.
*A HOLDER OF KINGDOM OF SAUDI ARABIA DRIVING LICENCE,WHICH IS VALID IN ALL MIDDLE EAST COUNTRIES TILL 2018.
HOBBIES:
*SETTING OF GOALS AND ARCHIEVING THEM COLLECTIVELY.
*TRYING NEW CHALLENGES TO IMPROVE SKILL DEVELOPMENT AND EXPERIENCE.
*TRAVELLING TO LEARN AND ASCERTAIN OTHER REGIONS EXPERIENCES IN LIFE.
*HOSPITALITY STAFF BELIEVING IN SATISFYING CUSTOMERS TO ENJOY SERVICE PROVIDED AND FEELING THE GAINS OF WHAT HAS BEEN SPENT.
REFEREES:
*SAID KHAMIS BEDZENGA
THE KENYA JUDICIARY DEPARTMENT OF LAW
THE KWALE COUNTY GOVERNEMNT COURT KADHI.
CELL:+254-***-******.
IBRAHIM FAKHOURY
STARBUCKS OPERATIONS MANAGER
LEBANON
***************@*******.***.
*MOHAMED AHMED ALI
DIRECTOR MOMBASA MAIZE MILLERS LTD.
254-***-******.MOMBASA
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