ALEXANDER DAVIS

**** * ******** ** ******* Ca · 714-***-****

ac968j@r.postjobfree.com

Continuing to strive for excellence and growth in the ever-evolving industry of Information technology Utilizing current skill’s and ability’s plus continually seeking knowledge and personal growth EXPERIENCE

JUNE 2014-PRESENT

INFORMATION TECHNOLOGY TECHNICIAN, UCA GENERAL INSURANCE responsible for maintaining the integrity of all computer workstations, servers, networks and associated software within the office building.

• Assist personnel with installation, configuration and ongoing usability of system hardware and software

• Offer daily operations and systems support to personnel

• Verify functionality of hardware and software components

• Troubleshoot hardware and software issues in person, remotely and via phone

• Assist employees with computer problems and answer their questions

• Conduct daily network backup operation

• Ability to meet deadlines and manage stress effectively in high-pressure situations

• Server systems, server network and domain maintenance, control (active directory) NOVEMBER 2012 – MARCH 2014

INFORMATION TECHNOLOGY TECHNICIAN ASSISTANT, 29PRIME SEO Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule

• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

• Install and configure appropriate software and functions according to specifications

• Develop and maintain local networks in ways that optimize performance

• Ensure security and privacy of networks and computer systems

• Provide orientation and guidance to users on how to operate new software and computer equipment EDUCATION

2000-2014

GENERAL EDUCATION DIPLOMA, FULLERTON UNION HIGH

FALL 2019

COMPUTER INFO SYSTEMS, FULLERTON COMMUNITY COLLAGE Registered student for fall semester 2019

SKILLS

• Ability to meet deadlines and manage stress

effectively in high-pressure situations

• Excellent communication ability

• Effective on the job learning and growth

2

• Excellent diagnostic and problem-solving skills

• Good knowledge of internet security and data privacy principles

• Proven experience as IT Technician or relevant

position

REFERENCES

• Frank Stipati President of UCA General insurance services 714-***-**** EX 1104

• Dustin Lillard Chairperson at J.J.J. WD Holdings LLC 949-***-****

• Lori Carlberg HR Rep

714-***-****