Engineer Service

CURRICULUM VITAE

DEEPAK. S

PANNIYOUR VARRIYAM

ANAKKARA

KUTTIPURAM (VIA)

PALAKKAD (Dist.),

KERALA, INDIA. PIN: 679551

Phone: +919*********(Mob)

Email: -**************@*****.***

Objective: - Be a part of a dynamic and a world-class organization; add value to its talent pool while paving way for my professional success. Develop self and gain experience by taking additional responsibilities would like to involve in the Production / Maintenance.

Work Experience in India (8.5 Years)

UAE work experience (4 years)

Total Experience: (13.5 Years)

Currently working in F1 solutions

F1 Info Solutions and Services Private Limited, is a neutral service provider in the field of IT, telecom, Security surveillance, Home Automation and other areas.

Flipkard Referb RF

Designation: Team leader

Handling 80 Manpower, 6 groups (one group manpower is 7 technician) including BER recovery team

Production Line handling.

Soft floor management

Planning day to day process to repair activity to team

Ensuring the team properly aligned with levels of engg:

Daily closure of the devices given to the team

Motivating to team to better performance

Tracking Engg: wise monthly report and given team feedback to perform

Having team meeting twits a day to ensure no gapes

Service City LLC (branch of Axiom Telecom)

(Last working date 29 April 2018)

Company profile:

It was 1997 when Faisal Al Bannai decided that there was a better way to trade and distributes mobile devices and accessories. Axiom telecom was born. And now it’s all grown up. Today we’re the largest retailer and distributor in the region with 575 locations and growing, and more than 2,000 hand-picked expert employees across the United Arab Emirates, The Kingdom of Saudi Arabia, Bahrain, Qatar, Oman, Kuwait, UK and India.

Designation: Team Leader

●Team handling

●Support to technician, Technical support

●Discussing the escalated cases with Microsoft team.

●Maintaining KPI parameters

●Troubleshooting and repairing of Microsoft Mobile Handsets up to Level 4.

Quality checking of the repaired Handsets.

Troubleshooting and repairing of Microsoft Mobile Handsets up to Level 4.

Quality checking of the repaired Handsets.

●Multi brand mobile technical experience (iPhone, Lenovo, blackberry, Intermac scanner and printer, Datalogic scanner)

HCL infosysistems (NOKIA RF) Noida (Feb 2012 to Feb 2014)

Company profile:

HCL Info systems Ltd is one of the pioneers in the Indian IT market, with its origins in 1976. For over quarter of a century, we have developed and implemented solutions for multiple market segments, across a range of technologies in India. We have been in the forefront in introducing new technologies and solutions.

Designation: Sr. Service Engineer

●Troubleshooting and repairing of Nokia Mobile Handsets up to Level 4.

Quality checking of the repaired Handsets.

BRIGHT POINT India Pvt. Ltd (Nokia), Delhi. (May 2008 to Jan 2012)

Company Profile:

Bright point India Pvt. Ltd, is an ISO9001:2000 certified,

$ 8 M US based Multinational dealing in wireless communication. Is the exclusive

Pan India distributor of NOKIA CDMA handsets.

Service provider for NOKIA GSM&CDMA Handsets across the country.

Website: www.brightpoint.com

: Bright Point Pvt Ltd Nokia Repair Factory (May 2008 to Jan 2012)

Designation : Sr. Service Engineer

●Troubleshooting and repairing of Nokia Mobile Handsets up to Level 4.

●Quality checking of the repaired Handsets.

●Proper maintenance of GSM Test Equipment’s.

● working Experience in Different projects (Samsung, I phone 4s, HTC)

●Quality checking of the repaired Handsets.

●Proper maintenance of GSM Test Equipment’s.

●Auditing the all BER handset

Technical supporting to the team and technical solutions.

●Ensuring that no phone is on your name at the end of your shift.

Smart care (Nokia service center L2) (July 2006-May 2008)

Designation: Sr. Service Engineer

●Troubleshooting and repairing of Nokia Mobile Handsets up to Level 4.

●Quality checking of the repaired Handsets.

BRITCO & BRIDCO Pvt. Ltd, New Delhi, India. (Nov 2004 – June 2006.)

Designation: Service Engineer

Company Profile:

Britco and Bridco New Delhi, an ISO 9001-2000 Certified Company based at Kottakkal-Kerala. Britco researches and develops various products and instruments used in IT and wireless communication industry. Now Britco is the Widest Mobile Phone Service Centre Network in Asia to repair any type of GSM and CDMA handsets.

Website: www.britcoresearch.com.

●Repairing GSM and CDMA handsets of all manufacturers.

●Installation, Maintenance and up gradation of GSM software.

●Study new soft ware’s that are available in the market and utilize them.

● Experience in BGA rework, reworking of SMD and FPGA ICs.

●Chip level servicing of mobile phones.

●Customer handling.

Key Skills: Bluetooth, Wi-Fi, GPRS, GPS & PDA,3G Mobile phone servicing.

Academic Achievements

●Diploma

Basic Electronics and communication

June- 2004

2 year. Kerala

●Higher Secondary in Commerce

2000-2002

(Board of Higher Secondary Examinations, Kerala)

●Computer Knowledge

Win XP/2000, MS DOS, and Office 2000, internet, Email & installation

Personal Profile

Father’s Name : Sankaran kutty

Age & Date of Birth : 28years. 18.3.1985

Religion : Hindu

Cast : warrier

Sex : Male

Blood group :O+ve

Marital Status : married

Nationality : Indian

Passport Number : F2230321

Date of Issue : 03/02/2013

Date of Expiry : 02/02/2023

Languages Known : English, Hindi & Malayalam.

Current Salary : 4L/Year

Expected CTC : 6L/year

Joining time required : 30 Days

Personal Strength:

Enthusiasm to learn

Confident and self-motivated

Understand and solve problems

Able to perform under pressure

Hard working

Leadership

I hereby declare that the above-mentioned statements are true to the best of my knowledge and belief.

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