Customer Service Accounting
Resume:
SONY THAMPI
Edasseriparambil (H), Kavumbhagom, Thiruvalla, Kerala
PIN: 689102
*************@*****.***
Professional summary
Innovative accounting professional proficient in extracting financial data from various reporting systems and suggesting key operational changes. Having More than 4 Years Experience with valid Qatar Driving License
Skills
Customer Relationship Management Software(CRM)
SAP and ERP system knowledge
Microsoft Outlook,Office, Word and Excel
Inventory control
Customer relations,Filing and data archiving
Bank Reconciliation, Finalisation
Workers' compensation knowledge
Budget analysis
Cash flow analysis
Oracle proficiency
Strong communication skills
Expert in GAAP and statutory reporting
Account reconciliation specialist
Audit reporting
Performance audits, Financial reporting
Fraud detection and prevention
Education
Chartered Certified Accountant(CCA)
Albedo School of Business Management
2016
Kochi, KL, India
Bachelor Of Commerce (B.com)
Parumala Mar Gregorios College
2014
Thiruvalla, KL, India
Work History
Chief Accountant
Seven Tech Import & Export WLL
Feb 2015 – Current
Doha,Qatar
KNOWLEDGEABLE IN FS PREPARATION & GENERAL ACCOUNTING. KNOWLEDGE AND ABILITY TO USE APPLICABLE INFORMATION TECHNOLOGY AND SYSTEMS TO MEET WORK NEEDS.
EXCELLENT COMMUNICATION SKILLS, WRITTEN AND VERBAL, WITH THE ABILITY TO CLEARLY COMMUNICATE ISSUES TO ALL LEVELS OF MANAGEMENT.
PROFICIENT IN MICROSOFT OFFICE.
EXCELLENT ANALYTICAL AND PROBLEM SOLVING SKILLS.
PREPARE ALL SUPPORTING INFORMATION FOR THE ANNUAL AUDIT WITH THE APPROVED EXTERNAL AUDITOR.
DEVELOP AND MAINTAIN FINANCIAL ACCOUNTING SYSTEMS FOR CASH MANAGEMENT, ACCOUNTS PAYABLE, ACCOUNTS RECEIVABLE, CREDIT AND PETTY CASH. RECONCILE BANK AND INVESTMENT ACCOUNTS; AND MANAGE CASH FLOW. Operations Customer Service Manager
Mahindra and Mahindra Limited
Jan 2014 – Feb 2015
Mumbai,INDIA
Providing help and advice to customers using organization’s products or service. Communicating courteously with customers by telephone, email, letter and face to face.
Investigating and solving customer's problems, which may be complex or long- standing problems that have been passed on by customer service assistants. Issuing refunds or compensation to customers.
Keeping accurate records of discussions or correspondence with customers. Personal Details
Age and Date of Birth : 19 June1993
Father’s Name : Thampy Varghese
Nationality : Indian
Sex : Male
Languages Known : English, Hindi, Malayalam & Tamil Marital Status : Single
Passport No : L7779632
Qatar Driving License Validity : 2021-08- 02
Declaration
I, Sony Thampi hereby declare that all the above furnished particulars are true to the best of my knowledge. Place: Doha-QATAR SONY THAMPI
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