Sales Data Analyst

Ramadevi Bapatla

Franklin, MA *****

Phone: 508-***-****

508-***-**** (cell)

********.*********@*****.***

SUMMARY:

Highly accomplished professional with solid experience in business management, business consulting, project/program management, process improvements and root cause analysis. Has a demonstrated track record of success in managing and communicating across heterogeneous teams and stakeholders in a complex, matrixed business. PMP, Six Sigma Black Belt certified

TOOLS/COMPUTER SKILLS:

MS OFFICE, SQL, BUSINESS OBJECTS, CRYSTALREPORTS,TABLEAU/POWERBI, ALM (Application Lifecycle management), VISIO, LEAN SIX SIGMA TOOLS, MICROSOFT PROJECT, MS ACCESS,PEOPLEFLUENT, PEOPLESOFT, PAYFACTORS, WORDPRESS,SFDC, EXCEL

PROFESSIONAL EXPERIENCE:

Sr. Consultant, RCG Global Services Sept 2018 to Present

Client: Beacon Health Options, Woburn, MA May 2019 to Present

Role: Sr. Data Analyst, Beacon Telephony modernization project

Description:

Supporting Beacon’s telephony modernization project, enhancing and rebuilding Crystal reports and Webi reports in the new data architecture.

Client: Athena Health Care, Watertown, MA Sept 2018 to May 2019

Role: Sr. Data Consultant, Enterprise Business Applications

Description:

Consultation for several data projects like HR data integration in data lake, HR Headcount Analytics dashboard, Customer Success Master, Process flow documentation, IDQ Data profiling initiatives, Axon Data Governance etc.

Fresenius Medical Care, Waltham, MA Feb 2016 to Sept 2018

Role: Principal compensation Data Analyst, Human Resources

Description

Performed a multitude of data projects supporting North America HR compensation

A very highly visible end to end solution of compression analysis and execution

Annual Labor Spend analysis identifying opportunities for pay efficiencies

Designed and implemented a one stop communication portal for Compensation department in WordPress

Using LEAN SIX SIMA process improvement principles, worked on multiple Data quality initiatives

Project Management support (Tracking the business requirements and Key Dates, creating communication/Training /Testing plans etc.) representing compensation department for the annual merit and Bonus cycle, partnering with PeopleSoft and People Fluent teams

Designed the Talent Acquisition tool for compensation that provides compensation guidance in the job offer process

Partnered with HRIS in creation, simplification and automation of compensation delivery tools.

Alliance Data Systems (EPSILON), Wakefield, MA Sept 2015 to Feb 2016

Role: Senior Compensation Analyst, Epsilon sales operations

Description:

Automation of Epsilon compensation plans into Xactly, working closely with IT and Vendor team, managed full implementation of business requirements,UAT,process documentation and training plans for the sales teams

Responsible for monthly and quarterly incentive compensation processing,validation analysis and distribution of incentive compensation reports and payment

Hewlett Packard (HP), Southborough, MA APRIL 2006 to May 2015

Role: World Wide Operational Process Management Analyst, HP Sales compensation operations

Description:

Business Analyst/Project Manager for several internal projects as well as new initiatives by analyzing business process and emerging business requirements, providing accurate translation of business needs into technical specifications,working closely with IT in both Waterfall and Agile environments, managing full project timelines including detailed technical business requirement documentation, test and resource plans for UAT, management-of-change (MOC) plans, product delivery, training definition and delivery, communications planning and delivery, product and process documentation

Accomplishments:

-Created QA WEB tool to manage customer updates within Sales comp database that would release any on hold transactions missing customer account details

-Worldwide implementation of SAB101 (accounting mandate for US based companies) for Hewlett Packard ensuring proper revenue recognition

Led several automation and data quality improvement projects including creation of dashboards within sales comp to reduce manual efforts and improve accuracy while measuring KPI’s

Accomplishments

- Collaborated with IT to create a high visibility WW credit TAT dashboard that shows the time taken for crediting of all types of transactions, available for Sales reps view

Subject matter expert for HP sales compensation systems and processes

Accomplishments:

-Business Analysis and consultation support for research and resolution of complex crediting /data quality issues

- Point of contact for WW financial feeds feeding Sales compensation

Provided training sessions and support to regional sales comp operation teams for system migration projects.

Program Manager for business feeds feeding HP sales compensation systems. Managing a virtual team,brought several process simplifications and improvements

Accomplishments:

- Led improvements that drove timeliness and quality of the feeds ensuring global consistency

- Created new finance extracts to Sales compensation to automate several manual feeds

Process manager for business reference data used in HP Sales compensations for new fiscal year and 2H set-up.

Accomplishments:

-Using the HP defined Lean six Sigma Green belt quality methodologies, redefined the process to improve the accuracy of the reference data reducing data reprocessing or corrections and resulting in about $33,253 NPV

WW data lead for several mergers and acquaintance projects like 3COM/TP

Accomplishments:

-Provided data consultation making sure that the non HP sales data is enriched using the standard HP reference data to be eligible for compensation

Hewlett Packard (HP), Southborough, MA Feb 2004 to Feb 2006

Role: Sales compensation data Analyst for NA sales compensation operations

Collaborated with upstream systems and reference systems contacts to improve the data quality of the compensation feeds monitoring stuck transactions

Focal point for US incentive compensation system (Omega) conducting data analysis and providing reporting to ensure accuracy and timeliness of data feeds

Communicated with other personnel regarding technical requirements and database issues for Sales compensation IT systems

Provided several employee training sessions in effective data issue research investigations

Collaborated on specific design projects as a data SME and with information services and other internal divisions to create new tools and processes for improvement and automation

Consulted with customer care/operations team on creation of new reports for audit and increasing customer satisfaction

EDUCATION

Master of Science in Computer Information Systems from McCullum Graduate School of Business, Bentley University,Waltham, MA

Bachelor of Science in Electronics & Telecommunication in first class distinction from Nagarjuna University, Andhra Pradesh, India

CERTIFICATIONS

PMP

SIX SIGMA Black Belt Professional

Agile Expert Certified

Scrum Master Fundamentals

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