Processor

RESUME

SHALINI.J Mobile:984*******

No:* Thiruvalluvar Nagar Email:****************@*****.***

1st Street, Anna Nagar East,

Chennai-6000102.

Objective:

To give best support, knowledge and work for the well-being of the company and the society as a whole, with skills and courage.

Educational Details:

Bachelor of Commerce (Corporate secretary ship) from Quaid - E- Millath College for Women, Affiliated to University of Madras - April,2018 – 62%

Higher Secondary Certification – Chennai Girls Higher Secondary School – March, 2015 – 86%

Secondary School Leaving Certification – Chennai Girls Higher Secondary School – April, 2013 – 85%.

Work Experience:

Company : Exela Technologies, Chennai

Duration : May 2018 – 30th May’19.

Designation : Processor Analyst

Project Title

Project Name : BMW

New Application : SAP Tools

Client Name : BMW

Role : Processor

Roles and Responsibility:

Meet Customer requirements SLA (both TAT & Quality).

Daily basis I have processed more than 100 invoices in Parking &50 invoices in posting process.

Analyses and resolve an escalation from the client.

Handling and analyze the queries from the client through email.

Update the Keying knowledge based on the new updates received from the Client.

Based on the Quality team inputs we have to strengthen the process to avoid the defects.

Personal Information:

Father’s Name : Jaya kumar. A

Date of Birth : 22.12.1997

Gender : Female

Language Known : Tamil, English

Nationality : Indian

Declaration :

Hereby I solemnly declare that the above details furnished by me is true to the best of my knowledge.

Place: Signature

[SHALINI.J]

Date:

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