Administrative Assistant Executive

Michael R. Yongue

**** ****** ******* *****, **** Mill, SC 29707 – Phone 704-***-****

*******.*.******@*****.***

LinkedIn: www.linkedin.com/in/MichaelYongue

Professional with over 20 years of experience managing operations and facilities in a large corporate environment. Innovative and solution-driven with a background in client data management, data retrieval and storage as well as end to end vendor and client procurement from inception to contract production and management. Manage facility for all Charlotte, NC employees- coordinating with senior-leaders and multiple departments facilitating the effective operation of a large office environment. Professional Experience

FIS/SunGard, Charlotte, NC 1999 – August 2019

Operations Account Management / Facilities Assistant 2009 – August 2019

• Vendor management for business unit supplies, employee related supplies and vendor for secure sensitive data destruction

• Data management of FTP delivery of client statements and physical data media to clients on a monthly basis

• Responsible for purchase and renewal of software licenses

• Onsite management of physical access and deactivation for employees and vendors ensuring that a secure work environment is maintained. Work directly with Corporate Security to update monthly access logs.

• Management of facilities, including repair and upgrade of space and landlord relations.

• Single point of contact to ensure maintenance of systems and employee support issues are resolved in a timely manner

• Coordinator for Corporate events such as annual Health Clinics, Flu shots, and other employee benefit functions

• Special event coordinator for senior leaders and client on sites

• Purchase of electronic hardware for facility

• Level two approver for facilities and vendor invoices in Oracle SunGard, Charlotte, NC 1999 – 2008

Executive Administrative Assistant 2005 – 2008

• Executive support to critical organizational functions - Client Support, Micro Support, Mainframe Programming, Custody producing business proposals, creating/printing/shipping marketing materials for nationwide conferences

• Single point of contact for coordination of annual corporate internal and federal external audits

• Engaged with existing clients preparing and processing purchase agreements, arranging and purchasing required compliant hardware and software for proprietary client builds and shipped final product to clients

• Responsible for all client server and communication PC hardware and software upgrades including coordination of pre and post production testing

• Coordinated cross-functional teams for client hardware and software upgrades

• Handled production and shipping of client month-end data and oversaw distribution of bi-annual software update packages to over 500 clients

• Maintained Salesforce database for the organization and achieved super-user status determining compliance with overall database requirements

Executive Administrative Assistant 1999 - 2004

• Executive support for team of Sales staff as well as in-house Client Support Representatives producing business proposals, producing and shipping marketing materials for nationwide conferences and interacting with prospective clients

• Responsible for coordinating conference planning with marketing departments throughout the organization

• Managed corporate branding for marketing/sales materials across multiple organization locations working with vendor suppliers

• Developed and maintained databases and lists in Excel and Access of current and prospective clients for internal and external use

• Created contract renewal calculations for Contract Administrator

• Liaised with Legal department providing research for legal corporate names supporting contract production

• Researched and provided cost analysis for necessary electronic office machines Special Skills

Vendor Management, Word, Excel, PowerPoint, Clarify, Access

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