Karthik Balasubramanian – Director of Engineering

Livermore, CA 650-***-**** ac93le@r.postjobfree.com LinkedIn

highlights

● Director of Engineering in a progressive, industry-leading Retail company. 18 years of demonstrated technology management experience across multiple business and engineering transformations Enabling Platform delivery, Cloud Migrations, UI, Security, Legacy Modernization – Multi tenant Microservices, functional/non-functional requirements, Tools assessment, DevOps, Continuous Improvements and Continuous Delivery.

● Adept at leading strategy, creative management, long term roadmaps, partnerships, product delivery/vision and operational excellence.

● More than 8 years of experience in Architecting solutions for Cloud (Heroku-AWS, GCP and Azure) and Omni-channel implementations, holding positions of increasing scope and responsibility.

● Delivered high critical programs that helped in 30% growth in Mobile platform and 20% increase in customer satisfaction. Optimized site performance for all glass sizes and identified opportunities to generate over $1M in licensing fee reductions annually.

● Strong background in project management, project scoping and planning, resource allocation and management, team building, staff training and supervision, risk & escalation management, cross functional collaboration, vendors and client relations.

● Managed programs on various technology stacks Web UI, J2EE, JavaScript, Python, C-Basic, SQL/No-SQL databases, Selenium, NodeJS, Tomcat, JBOSS, DevOps, CI/CD, Virtualization/Docker, Oracle POS, Data/Business Intelligence, AI & Bots.

● Utilized program management tools JIRA, Version1, Confluence, Office 360, Slack & Varied customized inhouse tools for planning, risk management, financial controls and reporting.

Recent Programs

Platform Engineering (Macy’s Tech) – Managed and provided thoughtful leadership and technical guidance/support in designing, developing and maintaining efficient, unified, integrated technology systems. Worked hands-on by coding, reviewing and validating teams’ output.

· Digital Cloud Migrations · API Management & Partner enablement · RiskApp (Fraud-layer) abstraction resulting in $30M uplift · SEO consolidation, reduced penalization by 25% · Involved in Experimentation platform improvements with support on Canary releases · Coordinated test automation framework and data improvements, which helped in 80% release velocity · Advocated on platform Security cores · Designed and Implemented Enterprise Authentication and Authorization (ForgeRock) · Recruited and developed a team of 40+ full time and contract engineers. · Daily and weekly progress status reports to leadership · Built CoE for enabling intern’s and vendors for seamless onboarding · Partnered with senior leadership/HR on talent retention – Bright Spot Bonus, Growth Plans, Cross growth association.

Mobile platform (Macy’s Tech) – Lead and drove teams in designing, developing and maintaining robust Mobile and responsive platform powering mobile and tablet experience.

· Building and Support MEW1.0 Moovweb platform · Developed overall technology roadmap for MobileWeb (Native2.0) Migration resulting in $200M Uplift · SEO enhancements with 30% search uplift · Increased velocity by 30% and reduced delivery costs by 50% through modernization of engineering practices and adoption of Agile/SCRUM methodologies. · Drove key strategic initiatives with more than $100M ROI amongst few of which are BeautyBox, Clean and Fast PDP, Browse Facets, Men’s Wearhouse, OTP, Loyalty, Plenti, SEO friend facets, Thanks for Sharing, Citi, Paypal, AppleWallet · Collaborated across cross functional geo distributed business teams · Changed the engineering culture. Increased efficiency, collaboration and delivery rate by 100%. · Partnered with multiple vendors (Akamai, Heroku, Moovweb, Mashery) for seamless delivery and scalable solutions.

Reconciliation platform (Apple) – Technical and Functional Evaluation, Design, Build and support and enhancement of Apple Financial Reconciliation and Credit dispute platform.

· Multi File feed formats imports and data transformation engine · Built Matching Engine for supporting tolerance, pattern, forced, manual and auto matching capabilities · Support nature of search capabilities to support text stemming, pattern matches etc. · Exception Engine for handling the workflow based configuration and configuring exception hierarchy · Componentized UI layer and integrated with Audit, Calendar and Monitoring Services · Drove all aspects of hyper scale and dynamic financial services and platform.

professional experience

Macys Tech, San Francisco, US

Director Engineering - (2012-Present)

Execution management -

Manage and develop a multi-disciplinary team of engineers and first line managers responsible for development of Enterprise Platform product suites with budgets of more than $5M/yr. and combined onshore/offshore dev teams of around 100+ engineers resulting in annual 10% increase in sales in the last three years.

Directed cross functional development teams to achieve 5 consecutive holiday seasons with 100% uptime through greater focus on performance tuning, scaling and high available systems

Delivery management -

Established product strategy, operations, partner alliances and leading development plans and technical evaluation for product roadmaps, e-commerce capabilities and long-term strategies for growth, maintenance and support plans.

Manage vendor and consultant relationships including relevant contract, administration, revisions, enhancements, compliance, monitoring and variance tracking.

Infosys Technologies

Technical Manager & Architect - (2010-2012)

Client: Apple, Cupertino - CA

Defining logical architecture, short listing of tech stack, performing quantitative analysis and final recommendation.

Built Reconciliation platform for low latency services with High Availability, fault tolerant, horizontally scalable & managing flexible data structures.

Negotiated with vendor on appropriate indexing strategy and shard key considerations.

Lead four teams with more than 30 engineers; Responsible for code review, migrations, unit tests, implementing unit test plan and functional use cases in tight collaboration with business users.

DXC (Computer Science Corporation)

Technical Lead

Client: Kaiser Permanente, CA (2008-2010) - Online Goal Setting Tool (OGST) & Vignette Integrated Document Management (VIDM)

Design and Develop UI interfaces & integration with Carbon/Struts 2 J2EE Framework.

Server-Side Programming including database programming with db2 device driver updates.

Develop POC using jQuery and DOJO for set expectation and ongoing feedback phases.

Involved in creating dynamic Performance pdf reports including Performance Review Report, Individual Development, Performance Improvement Plan and E-Performance reports/dynamic forms using itext.jar.

Coordinating with technical lead to ensure product compliance with new, ongoing changes in functional requirements and provide support for existing fulfillment and cash-out application including supporting bug fixes for Total Compensation Management

Client: Gap Inc., San Bruno, CA (2002 – 2008) Technical Lead and Onshore coordinator

Design, Develop, Implement and Support several key strategic initiatives including Marketing Promotions Control, Cross Channel Returns, Multiple Discounts Project, Project Diamond, New Store (Strategic) Initiative, Retail Store Solutions, Instore POSabilities, Assortment Costing Tool, Service Level Agreement and Time tracking system.

Defined and designed the technical architecture of integration Arnots with IBM 4690 o/s for Ireland market. SOA based architecture involving integrations with various heterogeneous systems such as Point of Sales Application Service systems, Inventory System, Revenue Accounting Applications, External and Internal facing web applications, EAI & EDI feeds.

Additional Experience (Developer: 2001 - 2002):

Third Wave Software

Rams Associate and Accessories

Education & Accolades

University of Madras, India - Master of Computer Applications.

University of Madras, India - Bachelor of Science in Mathematics.

Guest speaker in Dreamforce/Salesforce on Mobile innovation on Heroku Platforms

Sun Certified Web Component Developer (SCWCD) for Enterprise Edition 5

Sun Certified Programmer (SCJP) for the Java 2 Platform 1.4

Microsoft Certified Application Developer (MCAD Professional)

Infosys Certified - RETL Introduction to Retailing

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