Satya Bhushan Sahu

Summary:

** ***** ** ** ******** experience encompassing a wide range of skill set, roles and industry verticals in Infosys, IBM and Accenture.

Experienced in Mainframe application maintenance and support.

Proficient in analysing and translating business requirements to technical requirements and architecture.

Excellent communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilize the same in a productive manner.

Functional skills:

Resolving incidents, creating change orders and resolving service requests in Service Now (SNOW).

Executing Mainframe Development Projects through SDLC phases – Requirements Gathering, Estimation, Analysis & Design, Build, Unit Testing, SIT, UAT, Implementation and Warranty.

Performing Mainframe systems decommissioning activities and approving decommissioning requests in MKS.

Handling various technical aspects like project documentation, system design & integration.

Verifying change requests and defects; tracking and reviewing test plans, test results and unresolved problems; reviewing test reports & taking corrective actions.

Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client.

Responsible for effective communication between project team and customer.

Translate customer requirements into formal requirements and design documents, establish specific solutions and leading the efforts including programming and testing that culminate in client acceptance of the results.

Certification:

Certified Professional, Academy for Healthcare Management (PAHM).

Technical skills:

Operating systems: Mainframe z/OS, Open MVS

Programming languages: COBOL, REXX, EasyTrieve, Java

Databases: DB2 / SQL, IMS DB

Online environments: IMS DC, CICS

Other technologies: JCL, ISPF, Mainframe Workbench, VSAM, MQ, J2EE

Tools: Change Man, Info Man, Endevor, Pan Valet, File Manager for zOS, DB2 and IMS, CA7 Scheduler, File Aid, Optim, DFSORT, File Master, Zeke, VDR Assist, VisionPLUS

Professional Experience:

Employer: Mastech Digital

Client: Accenture

End Client: HCSC (Health Care Service Corporation) May 2017 – Present

Work Location: Naperville, IL

Project: AMS (Application Maintenance Services) Claims

Role: Application Maintenance Analyst

Responsibilities:

Responsible for performing day to day support activities such as monitoring online environment, batch jobs, incidents resolution.

Resolve production problems such as batch abends, user queries, etc within SLA (Service Level Agreement)

Design permanent solutions to frequently occurring problems/critical issues

Implement production problem fixes thru complete life cycle (Design, Development, Testing, Post Implementation Support).

Look into Service Now (SNOW) incidents, work with users and resolve incidents.

Create change requests in SNOW for making changes to production jobs, procs, control cards and programs.

Programming Languages: COBOL, EasyTrieve, Java

Databases: DB2 / SQL

Other Technologies: JCL, SYNCSORT, VSAM, CICS, Endevor, Zeke Scheduler, File Master, Optim

Employer: IBM India Private Limited Sep 2015 – May 2017

Client: Abbott Labs

Work Location: Waukegan, IL

Project: AIMS (Advanced Information Management System) Payroll Tax Table Update

Role: Technical Team Leader

Responsibilities:

Responsible for performing day to day support activities such as monitoring batch jobs, incidents resolution, status reporting.

Performing Mainframe systems decommissioning activities and approving decommissioning requests in MKS.

Handling various technical aspects like project documentation, system design & integration.

Verifying change requests and defects; tracking and reviewing test plans, test results and unresolved problems; reviewing test reports & taking corrective actions.

Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client.

Responsible for effective communication between project team and customer.

Programming Languages: COBOL

Databases: DB2 / SQL

Other Technologies: JCL, SYNCSORT, VSAM, CICS, Pan Valet, Zeke Scheduler

Employer: IBM India Private Limited Apr 2012 – Aug 2015

Client: Anthem

Work Location: Bangalore, India (Apr 2012 – Apr 2015) & Richmond, VA (Apr 2015 – Aug 2015)

Project: CHIPS (Comprehensive Health Insurance Processing System) Claims

Role: Technical Team Leader

Responsibilities:

Responsible for performing day to day support activities such as monitoring online environment, batch jobs, status reporting.

Resolve production problems such as batch abends, user queries, etc within SLA (Service level agreement)

Design permanent solutions to frequently occurring problems/critical issues

Implement production problem fixes thru complete life cycle (Design, Development, testing, post implementation support.

Gather requirements for application enhancement/preventive maintenance by interacting with business SMEs (Subject matter experts) and end users.

Convert business requirements to technical design. Present the design to client SMEs/end users for approval. (Approval is must for process compliance)

Evaluation and estimation of new implementation or modification of existing Processes

Coordinate development of the solution. Work with users to test the fix/patch to make sure it meets requirements. Provide gatekeeper sign off. Lead post implementation support.

Track the project and small system change request schedules, time reporting. Participate in peer-review process of code-fix for the quality of the deliverables.

Updating the status to the Project manager/ Program manager, client manager and delivery executives with weekly and monthly status reports.

Will be responsible for analysing gaps in existing system as well as opportunities for improvement. Discuss the same with client SMEs to come up with solutions.

Conduct status meeting (Daily, weekly and monthly) between development team, Client SMEs and end users to get all the stake holders on the same page

Programming Languages: COBOL, REXX

Databases: DB2, IMS DB

Other Technologies: JCL, DFSORT, IMS DC, VSAM, CICS, File Manager for zOS, Endevor, Optim for DB2, CA-7 Scheduler

Employer: IBM India Private Limited Jun 2010 – Apr 2012

Client: Bridgestone

Work Location: Bangalore, India

Project: SAP Order to Cash (OTC) Modernization Project

Role: Senior Application Developer

Responsibilities:

Responsible for performing migration and development of programs such as analysis, design, coding, testing and moving components to production.

Review the technical design document to find out whether it’s correct or any change is required

Code program to extract data from IMS databases and DB2 tables for SAP migration, add it to Pan Valet, and get it reviewed by SME

Document Unit Test Cases and get Unit Test Plan reviewed by SME

Test the program as per Unit Test Cases, document test results in Unit Test Results document and get it reviewed by SME by scheduling walkthrough calls

Provide support during implementation of the code, moving them to production and run the extract programs in production

Programming Languages: COBOL, REXX

Databases: DB2, IMS DB

Other Technologies: JCL, DFSORT, IMS DC, VSAM, CICS, File Aid, Pan Valet

Employer: Infosys Technologies Limited Jan 2010 – Jun 2010

Client: American Express

Work Location: Bhubaneswar, India

Project: Global Data Access Services (GDAS)

Role: Technology Analyst

Responsibilities

Responsible performing day to day support activities such as monitoring online environment, batch jobs, status reporting.

Work on Demand Management Initiatives to come up with ideas to reduce CPU consumption by Mainframe CICS and IMS online transactions, so that American Express can pay less CPU cost to IBM.

Code program changes as per recommended and test to verify whether expected performance and results are achieved.

Work with SMEs tightly to discuss the ideas and strategies for optimizing CPU and improve performance of transactions.

Add program changes to ChangeMan and support during implementation and after that.

Programming Language: COBOL, Java, J2EE (Open MVS)

Databases: DB2, IMS DB

Other Technologies: JCL, VSAM, IMS DC, CICS, Change Man, Info Man, File Aid, DFSORT, VisionPLUS

Employer: Infosys Technologies Limited Aug 2009 – Dec 2009

Client: Merrill Lynch

Work Location: Bhubaneswar, India

Project: Option Symbology Initiative (OSI)

Role: Module Lead

Responsibilities:

Responsible for performing development activities such as design, coding, testing, implementation and warranty support.

Find programs in which the stock option symbol needs to be expanded to 21-character fields. These programs are both batch and CICS online programs. Make changes and add them to Endevor.

Identify VSAM files and flat files in which option field needs to be expanded to 21 characters. Make changes to copybooks and recompile programs.

Test batch programs and CICS online programs using jobs and CICS screens respectively, in test regions.

Document the test results and report status of each item daily to the technical team leads and project manager.

Programming Language: COBOL, REXX

Other Technologies: JCL, DFSORT, CICS, VSAM, ENDEVOR, File Aid

Employer: Infosys Technologies Limited May 2006 – Aug 2009

Client: American Express

Work Location: Bhubaneswar, India

Projects: New Product Launches, CARE to Globestar Migration Modernization Project, International Consumer Services (multiple projects)

Roles: Developer, Module Lead, Technical Lead, Implementation Manager (Onsite)

Responsibilities:

Responsible for performing development activities and Operations Analyst activities.

Create design documents for program changes and code them in ChangeMan. Create Unit Test Plan and get them peer reviewed. Test and document test results. Follow change management procedures to implement the components in production and monitor their first run.

Review incidents, service requests and change requests created by team members in InfoMan or InfoWeb, to make them defect free. Follow up for Change Request approvals from SMEs.

For CARE to Globestar Migration project, write new COBOL programs to extract data from DB2 tables and IMS databases, run them and send the output files to the Globestar team (VisionPLUS) for verification.

As an onsite implementation manager, I setup meetings for High Level Implementation Plan Overview, Implementation Plans and executed implementation plans by coordinating with many different teams.

Programming Language: COBOL

Databases: DB2, IMS DB

Other Technologies: JCL, DFSORT, JobTrac, Change Man, Info Man, File Aid, VisionPLUS

Education:

B. Tech (Electrical Engineering), Biju Patnaik University of Technology (BPUT), Orissa, India 2006

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