Food Operator

APRILYN DELA TORRE

***, *** ****** ******** ******* Sta. Lucia Pasig City Philippines

Villa 27 Yahyah Bin Urwa Street, New Salata Doha Qatar

Mobile Number: +974-********

Email Address: ****************@*****.***

CARRER OBJECTIVES: To obtain position in which I can harness my skills and qualification for continue career improvement.

REQUIRED SKILLS: Able to understand the basic sanitation requirement regarding food handling, personal hygiene and sanitation and equipment safety.

- Excellent communication skills

-Good ability to handle the projection and sanitation front liner, pantry and kitchen

-Able to communicate and interact with order staff and customer positively

-Able to follow task instruction.

PERSONAL INFORMATION:

GENDER: Female

BIRTHDATE: April 12, 1982

AGE: 34 Years Old

CIVIL STATUS: Single

RELIGION: Catholic

PASSPORT NUMBER: EC1004392

EDUCATIONAL ATTAINMENT:

COLLAGE:

Information Industrial Institute of Technology Office Management and Technology

SECONDARY EDUCATIONAL:

High School Diploma R.E.S.P.S.C.I

PRIMARY EDUCATIONAL:

De Castro Elementary School

EMPLOYMENT RECORD:

Naira International Group PRESENT Sushiminto Japanese Restaurant Doha Qatar

January 2015 Waitress/Delivery Telephone Operator

DUTIES AND RESPONSIBILITY:

Communicate with customers through calls / emails and assist them with their enquiries.

- Redirect calls / emails to the concerned departments.

- Register complains on the allocated system to get the concerned department to contact the customer.

- Handling outbound calls

- Maintain the required quality for the process

March 2014 TODD ENGLISH (FOOD HALL) Restaurant Philippines

Receptionist

AMERICANA FOOD STUFF T.G.I FRIDAY’S Kuwait

January 2008 - August 2010 Waitress / Receptionist

DUTIES AND RESPONSIBILITY:

-Great your guests warmly and, introduce yourself with smile.

-Remove and silverware not needed at a time of seating based on the number of guest seated, Suggest “sizzle “beverages and menu item.

-Write down the order, repeat back all the orders and correct entering on the micros system.

-Prepared soup, salad if needed. Bring appetizer plate before appetizers arrive.

-Deliver the food at the table, check back with your guest after delivering food to ensure guest satisfaction.

-Additional napkins, sauces, refiling drinks

-Server print the check and present the payment processes

-Warm thank you and invitation to return.

Kuwaiti American Food Stuff (KAFCO) Popeye’s Kuwait

Cashier and food server

-Smile and greet the guest

-Take the order and suggestive selling “ suggest promo and suggest upsize meal”

-Repeat the order loud and clear from the guest specially if there have a request

-Assemble the order, check with the condiments.

-Received payments

-Repeat to the guest how much the money that you received

-Make change correctly and invite them to return.

AWARD’S ACHIEVEMENTS:

EMPLOYEE OF THE MONTH FRONT OF THE HOUSE

April 2007 Popeye’s Kuwait

January 2007 Best in frontline and Best Hospitality

EMPLOYEE OF THE MONTH FRONT OF THE HOUSE

May 2006 Popeye’s Kuwait

EMPLOYEE OF THE MONTH FRONT OF THE HOUSE

December 2005 Popeye’s Kuwait

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