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Customer Service Manager

San Jose, California, United States
100k year
August 18, 2019

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Daniel Flores

*** ******* *** *** ****, CA *****



Pro Tools 10, logic X, Microsoft Office Suite

Work Experience:

Warehouse Manager- Avista Audio Video Rentals San Francisco, CA April 2018- November 2018

Control and manage inventory

Supervise warehouse employees and oversee daily operations

Perform general maintenance of machinery used in the warehouse

Inspect condition of tools and equipment

Enforce all company rules and regulations

Ensure a high degree of detail and focus on every job

Communicate with drivers to ensure efficient delivery of products

Manage customer service requests promptly and resolve issues quickly

Special Event Technician- Santa Clara University Santa Clara, CA February 2017-Present

Provide basic technical assistance (lighting, sound, rigging & staging) for university or off-campus users of Mayer Theatre, Recital Hall or other designated performing arts venues. Serve as general technician and provide technical support for performances, concerts and lectures needs. Assist production managers in all aspects of performances.

Stagehand- Live Nation Beverly Hills, CA April 2015 – Present

Load and unload props and materials from trucks.

Assemble and disassemble parts.

Set up lighting, props, and microphones.

Move and rearrange furniture.

Unload and set up road cases.

Perform spotlight operation during shows.

Construct and paint set pieces.

Set up risers and musical equipment.

Ensure props are affixed properly.

Assist with video, sound, and light production.

Disassemble and store sets.

Ensure props are present at beginning of scene and taken away at end.

Set up flats.

Dismantle scenery and other set pieces.

Hand the scenery up into the roof and lower it down on stage.

Work with electricians and lighting assistants.

Set up lights and microphones.

Produce music by operating sound system.


SAE Institute San Jose - B.A. in Sound Arts – March 2018

Trilingual – American Sign Language, English, Spanish

CPR, Water safety

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