George Mushunje

** ******** ** ******** ******, Providenciales TCI

+1-649-***-**** ac92pi@r.postjobfree.com

BIOMEDICAL FIELD SERVICE ENGINEER

A Recognized Expert in Biomedical Engineering

Dedicated and results-driven professional with 13 years’ experience in diverse biomedical engineering environments, committed to outstanding quality and delivers stellar client service. Leverage exceptional ability overseeing the maintenance, service, and efficient operations of biomedical equipment. Proficient in all medical terminology and tools utilized to measure equipment performance and possess extensive knowledge of medical equipment. With proven analytical abilities effectively interpret part and assembly drawings, troubleshoot issues and solve bio-medical matters in a timely manner. Skillfully spearhead project life-cycles driving personnel to accomplish project deliverables within strict time and budget constraints. Proficiently identify business opportunities, penetrate markets and successfully drive the development and execution of engineering and business improvements, consistently increasing revenues while achieving the goal and vision of the organization. A natural and skilled leader, enhances the corporation’s reputation by accepting ownership for accomplishing new and different requests, and explores opportunities to add value to job accomplishments.

CORE COMPETENCIES

Strategies and Analysis Project Management Equipment Development Preventative Maintenance

Quality Assessments Budget Control Equipment Sales Negotiations Demonstrations Presentations Scheduling Schematics SME Team Leadership Training Client Service Business Relations

EXPERIENCES AND ACHIEVEMENTS

INTERHEALTH CANADA - Providenciales TCI (British Overseas Territory)

Senior Biomedical Engineer- Dec 2017- Present

In charge of the Biomedical Engineering Department at Interhealth Canada Hospital, TCI

Provides an immediate response to all technical issues and enquiries; ensuring that these are investigated rigorously within set timescales.

Participates in a systematic preventive maintenance program for clinical equipment and maintains preventive maintenance records and prepares reports as required

Takes a pro-active role in the identification; validation and implementation of corrective action to prevent any re-occurrence of problems identified during failure investigations. This includes maintaining accurate records of all investigative work and results.

ASTON MEDICAL SUPPLIES - MUSCAT, Sultanate of Oman Jan 2015 – Dec 2017

Equipment Scope: Becton Dickinson (BD), GS Corpuls, Atom, Sonosite, Weinmann Medical Technology, Leica Microsystems

Biomedical Engineer (Sales and Service)

Oversee and administer existing client base, identify business opportunities, and successfully establish new business relations through proficient negotiations. Create and deliver exceptional technical presentations demonstrating how product can achieve client’s requirements, and expertly combine technical knowledge with sales skills increasing revenues through efficient sales of equipment consistently achieving targets. Provide pre-sales technical assistance and product education and deliver after-sales support services. Analyze costs and sales, accurately capture and maintain client data, develop reports, and promptly resolve client issues ensuring stellar customer service. Capably supervise and maintain various medical equipment including critical care, ultrasound, infant care, and microbiology equipment, defibrillators, microscopes, monitors, x-ray systems, and hematology analyzers. Provide training and support material for sales team.

tSteadily increased equipment sales by 30% during the first six months by presenting exceptional pre-sales equipment demonstrations and adeptly gaining customer confidence.

tAccomplished zero downtime of all service equipment contracts through successful execution of preventative maintenance and swift resolution of reported faults within just six hours.

tEstablished and efficiently maintained an up-to-date equipment database ensuring an easy-to-use and readily accessible electronic reference of all equipment.

DESTINY ELECTRONICS (Philips Healthcare), Zimbabwe Jan 2011 – Dec 2014

Equipment Scope: Entire Philips Healthcare Portfolio: MR, CT, X-Ray, Ultrasound, and Patient Monitors.

Field Service Bio-Medical Engineer

Skillfully oversaw equipment management, scheduled and executed planned preventative maintenance for all Philips medical equipment including MR, CT, x-ray systems, ultrasound, and patient monitoring equipment.

Responsible for equipment assessments, implemented effective maintenance action strategies, proficiently inspected, tested, and repaired medical equipment, and developed and upheld all service reporting. Administered site set-up, reliably commissioned and installed new equipment ensuring optimal quality output. Executed medical device integrations and calibrations, established equipment connectivity and DICOM configurations, accomplished QA on x-ray machines, and ensured efficient software upgrades. As subject matter expert (SME) efficiently delivered demonstrations, and provided advice on planning, acquisition, and use of hospital equipment. Oversaw project life-cycles, established and upheld budgets, and developed effective schedules.

tInstrumental in reducing downtime by effective troubleshooting, analysis and evaluations, and delivered timely turn around on all repairs.

tExpertly trained and drove team of engineers to consistently accomplish contract obligations and stringent deadlines.

tSpearheaded the establishment of PACS systems throughout the Government Radiology department and capably enhanced workflow efficiencies.

tAnalyzed trends, assessed data, and successfully directed and organized the development of new technologies, paving the way for the organization's success.

MINISTRY OF HEALTH AND CHILD WELFARE, Zimbabwe Jan 2006 – Dec 2010

Biomedical Engineer (Medical Equipment Department)

Leveraged expertise of engineering and biology and implemented biomechanical principles of design and development for systems and products. Researched and evaluated treatment techniques and provided advice and guidance in the application of instrumentation in clinical environments. Analyzed medical procedures and evaluated the safety, efficiency, and effectiveness of biomedical equipment. Administered tender specification preparation and organized the cost-effective purchasing of new equipment. Established protocols and policies for maintaining and repairing medical equipment and proficiently upheld all servicing of hospital equipment.

tSkillfully drove project equipping new ICU department and safeguarded optimized performances of all installations within established timelines while effecting smooth workflows.

tEnsured maximized quality output of results by effectively upholding biomedical equipment throughout the hospital.

EDUCATION

B.Sc. Hons Applied Physics – Medical Instrumentation and Electronics, Midlands State University, Zimbabwe, 2005

PROFESSIONAL TRAINING

Ultrasound (Product Training), Fujifilm Sonosite Dubai, 2015

Microscopes (Service Training), Leica Microsystems Germany, 2015

Corpuls Defibrillators (Service Training), GS Corpuls Germany, 2015

Transport Ventilators (Service Training), Weinmann Technology Germany, 2015

Anesthesia Family (Product Training) Philips Healthcare South Africa, 2014

Diagnostic Electrocardiograph Family, Philips Healthcare South Africa, 2014

Emergency Care and Resuscitation, Philips Healthcare South Africa, 2014

Patient Monitors (Intellivue), Philips Healthcare South Africa, 2014

Ventilator Family (Product Training) Philips Healthcare South Africa, 2014

MRI Field Service Engineering, Philips International Training Academy, Netherlands, 2012

Ultrasound (HD15, iE22), (Product Training) Philips Healthcare South Africa, 2012

Phoenix 100 Microbiology ID/AST Machine (Service Training) Becton Dickinson Germany, 2015

Ventilators, (Service Training) Medtronic, Atlanta USA, 2018

Renal Dialysis Machines, (Service Training) Fresenius, Dallas USA

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