Network Engineer Customer Service
Resume:
Nathaniel Emenena
**** ******** ****** **** * San Diego, CA 92115
*********.*******@*****.***
PROFILE:
Enthusiastic and Innovative Information Technology professional, seeking a position where I can expand my skills and abilities while utilizing my knowledge of Information Technology in management, implementation, installation and design of network infrastructure. I consider myself responsible, creative, open to new knowledge with a great capacity of taking on any challenge and ability to establish comprehensive plans for executing task while working on my own initiative or as part of a team.
EDUCATION:
Cisco Network Academy: Cisco Certified Network Associate December 2017 (CCNA)
University of Benin, Benin City Nigeria: November 2012
B.S. Computer Science
WORK EXPERIENCE:
Wells Fargo, Network Technician 2017
Uninstalled Cisco Routers, Switches, Servers, Access point and Cisco VoIP phones from the Wells Fargo Advisor location to a new location.
Disconnected host PCs, Printers, Scanners from Wells Fargo Advisor location to a new location.
Installed Cisco Routers, Switches, Servers, Access point and Cisco IP phones at Wells Fargo Advisor present location and ensured all Network devices were working at optimal capacity.
Connected host PCs, Printers, Scanners and ensured the devices were working for users to carry out their daily activities.
Provided technical support for over 105 users on the LAN network and troubleshooting network issues to ensure optimal performance.
Petroleum Training Institute, Network Engineer 2014-2016
Installed, designed, setup and configured simple and complex network environments including cisco switches, routers, and other mission critical devices.
Designed, planned and executed a new Internet Protocol (IP) addressing scheme for users to aid segmentation of network resources with the Implementation of VLAN’s while providing room for growth which included use of VLSM sub-netting, VLAN plan per security requirements, and OSPF areas.
Supervision and management of key Network critical equipment such as: routers, switches to support daily user requirement using syslog, Netflow and SNMP.
Ensured the network infrastructure was safe and secure from malicious users by restricting physical access to network devices and remote access through the implementation of access list on vty lines.
Developed and Implemented network architectures, monitored performance, capacity planning and recommended modifications to existing configurations to maintain the company’s 100% uptime goal.
Implemented redundancy in layer 2 switching with the support of STP to eliminate the possibility of loops using industry standard protocols like loop detect, portfast, BPDU-Guard and Rapid- PVST.
Managed assigned projects with a high degree of responsibility and aided in maintaining company’s vigorous project cycle.
Management, Implementation and troubleshooting the network when users experienced less than desired network performance.
Developed network requirements, policy and translating requirements into specific device configurations.
Conducted implementation and troubleshooting of security permissions and restrictions using ACL’s.
Hosted seminars with users of the Network to educate them on their role to ensure security of network devices is up tight.
Monitored and managed the LAN Network using Syslog, Netflow and SNMP.
Dekato Oil and Gas, Network Administrator 2013-2014
Organized a variety of networks throughout the company for day-to-day operations.
Addition and removal of ACL lines to permit or deny users according to requirement.
Assisted in maintaining the company’s optimal uptime of 100%
Identified and recommended mitigation strategies for network threats and risks.
Routinely managed and troubleshoot system and network components such as cisco switches, routers and NTP servers.
Assisted with the execution and streamlining process for the design, installation and sustainment of mission critical IT environments and supporting infrastructure.
Provided network administration support for development, deployment, and problem identification/remediation of the enterprise network environment
Regulated and implemented the installation of cabling infrastructure in accordance to industry standards.
Implemented and supported strategic utilization with TCP/IP networking, to ensure networking devices were at optimal performance.
PROFESSIONAL TRAINING, SKILLS AND ABILITIES:
Cisco Certified Network (CCNA)
Basic Network Configuration (Comptia N+)
Strong problem-solving skills
Comprehensive Decision making abilities
Excellent interpersonal skills
Excellent oral and written communication skills
Exceptional leadership abilities
Management and supervisory skills
Strong teamwork
Exceptional troubleshooting skills
Customer Service oriented
Adaptable and flexible
REFERENCES AVAILABLE UPON REQUEST
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