Administrative Assistant Customer Service
Resume:
Esther Wright
Carson City, NV *****
*********@*****.***
P r o f e s s i o n a l P r o f i l e
Underwriting Services
Verify and examine information and accuracy of loan application and closing documents.
Interview loan applicants to obtain personal and financial data and to assist in completing applications.
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
Answer questions and advise dealers regarding loans and transactions.
Contacted dealers by fax, telephone concerning acceptance or rejection of applications. Funding Services
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
Contacted dealers to obtain information for loan applications and to answer questions about the process.
Explain to dealers the different types of loans and credit options that are available, as well as the terms of those services.
Review loan agreements to ensure that they are complete and accurate according to policy.
Documented and completed payrolls using QuickBooks. Administrative Services
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compute and record data and other information, such as records, reports and appointments, using Microsoft Word, Excel, Outlook and PowerPoint.
Research and communications completed with the Internet. Capable of typing 45 wpm. W o r k H i s t o r y
02/2019 to Current Customer Service Rep. Advance America Carson City, NV 04/2018 to 10/2018 Med Tech/Resident Asst. Skyline Estates Carson City, NV 04/2017 to 04/2018 Office Manager Fitzhenry’s Funeral Home Carson City, NV 02/2012 to 11/2016 CR Analyst/ Funding Assoc. Harley Davidson Financial Carson City, NV 11/2016 to 04/2017 Underwriter Thunder Road Financial Reno, NV 02/2006 to 02/2012 Administrative Assistant Churchill Community Coalition Fallon, NV E d u c a t i o n
Churchill High School Fallon, NV
Diploma
Western Nevada College Fallon, NV
Associates Degree
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