Cynthia Smith

**** **** **. ***. ***

Houston, TX 77002

(Cell) 281-***-****, ac921e@r.postjobfree.com

PROFESSIONAL SUMMARY

15+ years professional experience as an Information Management Lead/Document Control Specialist with a focus in the Oil and Gas and EPC space

Skilled in Engineering Documentation, Systems, Governance, Meta Data, Process and Procedures, Project Deployments, organizing meetings, Budget, special projects, Org Charts and HR Liaison for new hires and policy procedures

Extensive experience and knowledge of Document Control processes and administration working in global enterprise organizations

Good understanding of Document Control applications, systems, tools and processes

Currently manages a team of up to 5 direct reports

Ability to handle confidential, restricted, sensitive information in an appropriate manner and with the utmost discretion

Major Capital Projects Worked:

oEPCA4, ZPUP, Diana, Shell Nakika, Kerr McGee, Negage, OCC, and Megi Zafiro

EDUCATION

Houston Community College - Major (Communication)

Certified ISO 9001: 2000 Internal Audit

Sap Training

EPCA4 Extra Effort Award

TECHNICAL SKILLS

Microsoft Word, Excel, CT Lode Access Data Base, Windows 95 & 2007, Outlook, Iman Query, Siebel, Paperwise, Visio, SAP, eRoom, SQL Server, Coreworx Administrator, Documentum Administrator, Java, Citadon, Open Text, Bentley, M-Files Administrator, SharePoint Administrator, Box.com, and Encompass Administrator

SKILLS

Requirement Gathering & Analysis

User Acceptance Testing (UAT)

Project Management

Enterprise Implementation

KPI Dashboards

Data Mining & Analytics

Risk Management

PROFESSIONAL EXPERIENCE

Albemarle Corporation (Omega Project Solution) 1/19-Present

SharePoint Administrator/Document Control Lead

Extensively worked with Business Team and Functional Team to review business requirements, and Functional clarifications.

Provided support for SharePoint Portal Server and Windows SharePoint Services based intranet sites, Portal Areas & contents, permissions & security, and managing Team Sites.

Configuring User Authentication to applications and security configurations.

Responsible for Adding/changing/removing users and user permissions, adding permissions for user various sites,updating,content,changing,navigation,Creating/modifying/restoring SharePoint Portal Sites

Implemented Share point Portal Server 2010 and configured Document Libraries, Web Parts, Custom Lists, Lists Data to a Spreadsheet, Creating Document workspace, etc.

Provided Technical Support to end-users and resolved day-to-day issues regarding SharePoint usage,Custom Content Types,Custom Site Definitions, Taxonomy Term Sets and Windows Services,Custom Site Definition, Connected.

Designed and implemented custom Workflows for document management and task list progress.

Created Migration Profiles for migrating Content Management Server from different database including web application and site collections from

Assist in the Companies goals to create and oversee programs to govern the information assets of an enterprise, ensuring strategic and operational alignment of business, compliance, and technology goals and objectives. Write and review policies, Live Cycle, processes and procedures. Evaluate privacy, protection, Contracts, and accessibility in compliance with standards, regulations, and good business practices. Evaluate Vital Records. Perform needs assessment, Create Gap Analysis, Strategic Plan and Road Map.

Murphy Oil Corp (Isphere) 3/17-12/18

Business Analysis

Responsible for identifying areas of business improvement by capturing, analyzing, and documenting business and user requirements

Advising senior managers on the best way forward.

Mapping M-Files flow of information around a business.

Increasing the efficiency and automation of various IT system applications and databases.

Working closely with the company’s IT department.

Creating business IT road maps.

Providing process definition, analysis and documentation.

Identifying new opportunities to increase efficiency and performance.

Managing vendor, customer and stakeholder relationships.

Automating manual and paper-based processes.

Writing up user training material for the current M-Files Tool

Coming up with IT solutions.

Trying to gain an in-depth understanding of the company’s customers.

Delivering presentations to Senior & Executive Management.

Identifying the company’s goals and objectives.

Putting together procedures manuals and system documentation.

Hold user acceptance testing (UAT).

Chart Industries Inc. NG, Houston, TX 3/15 – 3/17

Document Control Manger

Assist in the Companies goals to create and oversee programs to govern the information assets of an enterprise, ensuring strategic and operational alignment of business, compliance, and technology goals and objectives. Write and review policies, Live Cycle, processes and procedures. Evaluate privacy, protection, Contracts, and accessibility in compliance with standards, regulations, and good business practices. Evaluate Vital Records. Perform needs assessment, Create Gap Analysis, Strategic Plan and Road Map.

Perform analysis of the given data and draw accurate inferences, in accord with the objectives of the analysis.

Gather M-Files data required to conduct analysis from several sources, compile it together in prescribed format and enter the data in the data analysis software.

Drive overall capacity planning work for readiness and growth

Implemented and Administrator of M-Files the EDMS System.

Provided tracking to all capacity release activities

Develop and maintain the Project IM Strategy and IM Plan to ensure compliance with internal standard.

Provide IM input to all Project Execution Strategy (PES) and later to the Project Execution Plan (PEP).

Ensure that the IM requirements are implemented by contractors and that the compliance is tested regularly.

Develop a Handover.

Building document control and compliance work instructions, procedures, best practices, etc., and communicate those to the business and to co-locate document controllers.

Determine the methodologies and procedures for carrying out effective data analysis. Provide training to the staff members on the new systems implemented.

Provide user guidance in office purpose containing M-Files .

Maintain the Repository for all sites DMS and M-Files.

Promote Document Control to the wider audience, help build the reputation of the E&P IT organization as a value-added service to the E&P business.

Manage 5 Document Controllers.

Preparing Daily Progress Reports based on input from Document Control Staff.

Coordinate the Document Controllers.

Work closely with discipline groups to ensure they achieve maximum efficiency in document handling.

Maintain an auditable record of Technical Documentation & Project specific correspondence from Contractors or Customer.

(Omega Project Solution) Noble Energy, Inc., HOUSTON, TX 10/13 – 3/15

Information Manager Coordinator

Responsible for Corporate Records Retention Program; records system analysis and design; equipment selection and standards; work flow studies; and disaster recovery planning.

SharePoint Administrator Specialist.

Troubleshoot all SharePoint Issue.

Provide user guidance in office purpose containing SharePoint as well as train on personal inside the tool

Filenet, and Documentum Administrator.

Maintain the Repository for all sites.

Manage 5 Contractor’s Offices and 3 Direct Report Jr. Document Controllers.

Administer, populate and maintain the Electronic Document Management System. Act as Focal Point for Project Technical Document Control.

Determine the methodologies and procedures for carrying out effective data analysis. Provide training to the staff members on the new systems implemented.

Provide user guidance in office purpose.

Maintain the Repository for all sites.

Preparing Daily Progress Reports based on input from Document Control Staff.

Coordinate with the Document Controllers from other teams, EPC or other contractors.

Work closely with discipline groups to ensure they achieve maximum efficiency in document handling.

Establishing, monitoring and updating of the Project Distribution Matrix.

Maintain an auditable record of Technical Documentation & Project specific correspondence from Contractors.

(NES Global) CHEVRON HOUSTON, TX 08/12 – 10/13

Information Analyst

Establishing, monitoring and updating of the Project Distribution Matrix.

Determine the methodologies and procedures for carrying out effective data analysis. Provide Coreworx training to the staff members on the new systems implemented .

Provide user guidance in office purpose containing CoreWorx, SharePoint, Documentum, and eRoom

2013 SharePoint Implementation Specialist.

Configure Emails on SharePoint.

Manage SharePoint permissions.

Install Sharepoint 2013.

OOB Workflow like approval workflow .

Perform analysis of the given data and draw accurate inferences, in accord with the objectives of the analysis.

Gather data required to conduct analysis from several sources, compile it together in prescribed format and enter the data in the data analysis software.

Update All Project Document Control Procedures.

Execute system management responsibilities on a Multi-file server, 300-user system.

Administer, populate and maintain the Electronic Document Management System. Act as Focal Point for Project Technical Document Control.

Preparing Daily Progress Reports based on input from Document Control Staff.

Work closely with discipline groups to ensure they achieve maximum efficiency in document handling.

Maintain an auditable record of Technical Documentation & Project specific correspondence from Contractors.

(Orion Engineering) BP-HOUSTON, TX 03/11 - 08/12

Information Management Coordinator

Ensured Information Management work processes and procedure are in compliance with all regulatory requirements, including retention schedule, information protection guidelines as well as ensuring that the project follows their respective terms and conditions. – Coordinate Information from Contractors.

Coordinated monthly Audit to assure that the project team is incompliance.

Start up of New Projects with implementing and setup of Document Control Systems.

Managed the implementation and configuration of Information Management tools on the project.

Set priorities, managed and monitored the performance of project Document Control staff.

Assisted Document Controllers in completing their job functions during work volume peaks.

Developed processes and procedures for the Execution phase of the project using existing and other BP standard.

Provided technical assistance to other project dept. vendor, sub-contractor and other sources.

Managed the implementation and configuration of Information Management tools on the project.

Coordinated initial and ongoing training for project team members on all Information Management tools used by the project.

Provided subject matter expertise and first tier support to the project team on Information Management tool functionality, processes and procedures.

Developed and monitored the Information Management budget for all phases of the project.

Planned and monitored the phased handover of operation-critical data and documents.

(NES Global/ Aker Solution) -CHEVRON,-HOUSTON, TX 02/08 - 03/11

IM /Document Control Implementation Lead

Provided subject matter expertise and first tier support to the project team on Information Management tool functionality, processes and procedures.

Implemented Process and Compliance Procedure with Russian and Vietnam counter parts in dual language.

Developed and monitored the Information Management budget for all phases of the project.

Planned and monitored the phased handover of operation-critical data and documents to the SBU.

Assisted Document Controllers in completing their job functions during work volume peaks.

Provided mentoring, training and development opportunities for assigned staff Russian and Vietnam.

Ensured Information Management work processes and procedure are in compliance with all regulatory requirements, including retention schedule, information protection guidelines as well as ensuring that the project follows their respective terms and conditions. – coordinate information from contractors.

Provided Subject Matter Expertise to the MCP in regards to document numbering and proper transfer of information between entities.

Provided training on COMPANY and Project specific Document Control policies, procedures and software to the MCP team and Russian Counter Parts.

Managed the Electronic Data Base System and support organization necessary to effectively execute a Major Capital Project (MCP). This includes identification, implementation and end user support of information management systems on the project, planning for and monitoring a phased handover of data and documents to the strategic business unit (SBU), and all training and audits necessary to ensure that project team members and contractor staff understand and comply with company requirements regarding MCP information management.

Helped select and install the Document Management software (SharePoint and eRoom), manage the implementation and configuration of Information Management tools on the project. Supporting 75 users.

Provided mentoring, training and development opportunities for assigned staffCitadon Coordinator (EDMS System).

WORLEY PARSONS, HOUSTON, TX 09/06- 1/08

Document Control Lead

Maintained the Document and Correspondence Registers receive and file copy and internal and external distribute both paper and electronic versions of all drawings, documents, and correspondence.

Collated all technical details from various departments and logging in to spreadsheet.

Managing the processing of all documents to ensure details are added to the database and transmittals created for the distribution of document to various department and engineers.

Provide technical assistance to other project dept. vendor, sub-contractor and other sources.

Liaison with Main and Sub-contractor to ensure communication flow of a high standard.

Produced material reconciliation reports.

Managed the budget for the project and Document Control Dept.

Oversaw and checked quantities and items descriptions against delivery note.

Oversaw and co-ordinated the receipt and review of Sub-Contractor as built drawing and project closeout documentation.

Managed various reports according to each discipline/category by internal and external Engineers and Sub-Contractors.

Supplied the site team with details information.

Encompass Administrator (EDMS System).

ALBERT GARAUDY ASSOCIATES, INC, HOUSTON, TX 03/04 - 09/06

Sr. Document Control

Took action promptly for various queries when raised by Clients.

Managed the document control department under my own supervision.

Chased engineers to return the vendor documents and in-house drawings on time.

Coordinated with the head of delivery and development, to ensure that required documents were obtained and distributed correctly.

Archived project documentation and ensuring that client can easily retrieve them.

Provided various reports for project management, client, site personnel and subcontractors.

Designed, implementation and setup of Document Control systems

Issued documents through Share Point.

Reviewed and maintained document control register and reporting to project manager.

Received and filed copy and internal and external distribute both paper and electronic versions of all drawings, documents, and correspondence.

Chased engineers to return the vendor documents and in-house drawings on time.

Vendor Control system and communication

Transmitted Incoming and Outgoing Drawings, REQ’S, RFQ’S and Vendor Data.

Handled Tracking and Distributions

Ensured accurate receipt, distribution and retention of all information requested by all groups on the project – Coordinate Information from Contractors

Construction, Design & Implementation of document/procedural/Computer system

Share Point Coordinator (EDMS System)

FMC ENERGY SYSTEM 03/00 - 02/04

Quality Control Tech. / Document Control Specialist

Pulled and reviewed all Vendor Data Documentation, Verified Parts & Serial Number

Built, Read, Understood DBI'S, (Build of Materials) and Drawing Schematic

Built Final Data Books for Customers and Also Build Blue Book for Assembly and Test

Internal Audits.

EXXON/MOBIL, KELLY SERVICES 12/98 - 03/00

Human Resources/Benefit’s

Coordinated Insurance Benefits with new employees. Also I ran new hire reports at the end of the month of how many hire’s we did that month.

Interviewed and screened candidates

Provided job leads electronically, via uploading employment opportunity information to internet job boards.

Represented the company at conventions

Pulled Terminated Employee Folders

CSC CREDIT BUREAU, EXPRESS PERSONAL SERVICES 10/98 - 11/98

A/R & A/P Clerk

Printed Checks and made sure payments were made

Helped Acct Payable Department & Payroll Department

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