Data Entry Customer Service

Professional Summary

Skills

Work History

T B

** ******* ****** ***, ********, SC 29910 • 407-***-**** • **********@*****.*** Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in the management of calendar obligations, scheduling, data-entry and database administration. Efficient and detail-oriented with over 5 years of experience. Expert in accounting principles, reconciliation procedures, report generation and processing payments on account. Knowledgeable in ensuring the accuracy of information. Accounts payable / accounts receivable

Data entry

Account reconciliation

Bookkeeping

General accounting

Payment processing

Financial statements

Business Office Manager, 04/2014 to Current

NAPA Auto Parts, Inc. - The Parts House – Ridgeland, SC Ensured invoices and check requests for 5 locations were processed efficiently and accurately. Verified vendor accounts by reconciling monthly statements and related transactions. Improved accounts payable processes resulting in a reduction in late fees. Entered all invoices requiring payment via check or bank draft. Ensured accuracy of billing information by reconciling accounts monthly. Generated financial statements and reports detailing accounts receivable status Ensured vendor files were accurate and up-to-date to expedite payment processing. Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.

Set up and updated customer accounts with interactions, payments and personal information. Provided extensive clerical and administrative support to department staff. Processed payments and applied to customer balances. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.

Visited premises of customers to collect payments directly. Education

Generated and mailed updated statements.

Certified Nursing Assistant - Unit Secretary, 01/2016 to 12/2016 Beaufort Memorial Hospital – Beaufort, SC

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.

Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel. Executed administrative duties to facilitate unit tasks and meet team goals. Assumed general clerical tasks independently as well as under guidance. Performed clerical tasks, including answering incoming phone calls, sorting mail and sending correspondence.

Performed clerical duties, including typing, answering phones and completing forms. Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.

Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.

Lead Certified Nursing Assistant,11/2014 to 12/2015 NHC Health Care – Okatie, SC

Responded appropriately to the physical, emotional and developmental needs of patients. Performed patient assessments, documented vital signs and reported changes to supervisors. Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Performed clerical duties, such as word processing, data entry, answering phones and filing. Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.

Complied with all specific guidelines and performed hands-on nursing care to patients under RN supervision.

Associate of Arts: Administrative Management Nursing, 2000 Florida Community College Of Jacksonville - Jacksonville, FL

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