JANELLE MARIE FONG
786-***-**** ********@*****.*** Pembroke Pines, FL
Objectives
To attain a position in the field of communications.
Education
Florida International University, Miami, FL. Aug 2016 - 2020
Bachelors of Science
Major: Public Relations, Advertising and Applied Communications
Miami Springs Senior High School, Miami Springs, FL June 2016
Work Experience
Famis Inc, Hialeah, FL Nov 2016 - Present
Administrative Assistant
Customer interaction, ensuring a pleasant in store and check-out experience
Answering calls and taking phone orders
Managing and ensuring prime organization for electronic company files and documents entering in Dropbox
Bill Hansen Catering and Event Production, Miami, FL Nov 2018 – Aug 2019
Server
•Assembling dining setup for events
•Accommodating and satisfying guests catered food and drink experiences in events
Sunny Subs, Medley, FL June 2015 – Aug 2015 & June 2016 – Aug 2016
Waitress
Greeting customers at the entrance and exit of their visit to accomplish higher rates of return for business
Taking orders on the phone and in person in order to deliver customers with prompt, speedy, and memorable dining experience.
Deliver food to customers in the establishment in a warm and hospitable manner
Party City, Hialeah, FL Sept 2014 – Nov 2014
Sales Associate
Customer Interaction ensuring a pleasant in store and check-out experience
Managing a cash register, making certain monetary amounts matched up at the end of my shift
Re-shelving, stocking and fixing merchandise guaranteeing an organized store, yielding higher customer satisfaction.
Skills & Abilities
Skills: Excellent verbal & written communication skills, multi-tasking, team player, and critical thinker
Languages: Fluent in English and Spanish (Verbal & Written)
Computer Skills: Proficient Microsoft Office ability, PREZI, Point of Sale