JANELLE MARIE FONG

786-***-**** ac91yy@r.postjobfree.com Pembroke Pines, FL

Objectives

To attain a position in the field of communications.

Education

Florida International University, Miami, FL. Aug 2016 - 2020

Bachelors of Science

Major: Public Relations, Advertising and Applied Communications

Miami Springs Senior High School, Miami Springs, FL June 2016

Work Experience

Famis Inc, Hialeah, FL Nov 2016 - Present

Administrative Assistant

Customer interaction, ensuring a pleasant in store and check-out experience

Answering calls and taking phone orders

Managing and ensuring prime organization for electronic company files and documents entering in Dropbox

Bill Hansen Catering and Event Production, Miami, FL Nov 2018 – Aug 2019

Server

•Assembling dining setup for events

•Accommodating and satisfying guests catered food and drink experiences in events

Sunny Subs, Medley, FL June 2015 – Aug 2015 & June 2016 – Aug 2016

Waitress

Greeting customers at the entrance and exit of their visit to accomplish higher rates of return for business

Taking orders on the phone and in person in order to deliver customers with prompt, speedy, and memorable dining experience.

Deliver food to customers in the establishment in a warm and hospitable manner

Party City, Hialeah, FL Sept 2014 – Nov 2014

Sales Associate

Customer Interaction ensuring a pleasant in store and check-out experience

Managing a cash register, making certain monetary amounts matched up at the end of my shift

Re-shelving, stocking and fixing merchandise guaranteeing an organized store, yielding higher customer satisfaction.

Skills & Abilities

Skills: Excellent verbal & written communication skills, multi-tasking, team player, and critical thinker

Languages: Fluent in English and Spanish (Verbal & Written)

Computer Skills: Proficient Microsoft Office ability, PREZI, Point of Sale

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