Manager Office Assistant
Resume:
DONALD AGNEL NELSON FELIZARDO
Phone number: +974-********
E-mail Address: ac91jk@r.postjobfree.com
Desired Position: OPERATIONS MANAGER
Career Objective
Seeking a quality environment where my knowledge and experience can be shared and enriched through a right opportunity in order to excel myself as a good professional and for the betterment of the company.
Personal Traits:
Sociable, can easily deal with people regardless of nationality in just a short period of time.
Hardworking, able to work under pressure and with less supervision.
Highly flexible, can easily adopt in new changing environment with innovation and insight.
Positive attitude, attentive to details and demonstrate the ability to assume responsibility without direct supervision.
Work Experiences
1)January 2014 till Date TOP CLEAN CLEANING & TRADING
Doha-Qatar
Position Held: Operations in charge
Duties and responsibilities:
In charge of Supervisors/Cleaning & Hospitality Staff
Preparing Tender Documents
( Prepared Individually Tender Documents / Costing and successfully awarded for QATAR MEDIA CORPORATION / QATAR FOUNDATION / KAHRAMAA / MINISTRY OF MUNICIPALITY & URBAN PLANNING -Cleaning / MINISTRY OF MUNICIPALITY & URBAN PLANNING –Hospitality/ MINISTRY OF DEFENCE / WOQOD / MINISTRY Of CULTURE & SPORTS / MINISTRY OF HEALTH )
Making Costing/Quotations
Responsible for providing excellent services
To our clients
Purchasing cleaning materials/uniforms etc.
Other office related administration work
Reports to the Director
2)March 2011 to December 2013 Final Touch Cleaning & Trading
Doha-Qatar
Position Held: Operations Supervisor
Duties and responsibilities:
In charge of Supervisors/Cleaning Labors/Office Boys
Making site visits. Responsible for providing excellent services
To our clients
Preparing daily work reports/work schedules
Purchasing cleaning materials/uniforms etc
Other office related administration work
Reports to the General Manager
3)August 2006 to January 2011 Norwegian Cruise Lines
Miami- Florida, USA
Position Held: 2nd Sanitation Steward
In charge of galley utilities.
Maintain cleanliness of galleys and surrounding areas.
Preparing daily work schedules.
Reports to Sanitation Supervisor.
4)July 2003 to March 2006 Hotel Mayfair
Panaji, Goa India
Position Held: Housekeeping Supervisor
Duties and Responsibilities:
In-charge of the entire housekeeping operation of the hotel.
Assigning duties to housekeeping attendants/ daily interactions with attendants.
Procuring housekeeping equipment’s/ maintains inventories.
Reports to the owner.
5)November 1999 to November 2001 Digital Direct Distribution Pvt.Ltd
Porvorim, Goa India
Position Held: Senior Executive Admn. & Mktng.
Duties and Responsibilities:
Oversee the operation of the marketing and administration of the company.
Assist customer and ensures a high level of customer service rendered.
Reports to the manager.
6)October 1997 to August 1999 Aminar Advertising Pvt. Ltd.
Position Held: Asst. Administration
Panaji, Goa India
Duties and Responsibilities:
Maintains inbound/outbound correspondence.
Handles customer concerns on product and services.
Reports to manager.
7)June 1995 to September 1997 Ideas Art and Advertising
Panaji, Goa India
Position Held: Office Assistant
Duties and Responsibilities:
Promotes up selling and customer assistance.
Ensure accurate orders and good quality of services to clients.
Performs other duties as required by the agency.
Reports to the supervisor.
Education
College: Dhempe College of Arts and Science
Bachelor of Arts in History
Post Graduate: Diploma in Mktg. & Sales Mngt. Diploma in Business Mngt. & Admn
Trade Courses/Industrial Courses
Typewriting course St. Michaels Typewriting Institute
Computer Courses National Soft Corp Institute of Technology
Housekeeping Course Anne Institute of Hotel Mgt. and Catering Tech.
Food Production Course Institute of Hotel and Restaurant Mgt.
Elementary first aid Sea Scan Marine Institute
Personal Survival Techniques -do-
Personal Safety and Social Responsibilities -do-
Fire Prevention and Fire Fighting -do-
Passenger Ship Familiarization NUSI Maritime Institute
Public Health Norwegian Cruise Lines
Crowd Management -do-
Crew Safety and Security Awareness Training -do-
Drugs and Narcotic Policy -do-
Marine Pest Management -do
Personal Details
Passport No: J2752780
QID No: 274********
Qatar Driving License:
(Valid Until) 06/01/2023
Place of Birth: Panaji, Goa India
Date of Birth: 12 July 1974
Height: 5’6”
Weight: 72 kgs.
Nationality: Indian
Gender/ Sex: Male
Civil Status: Married
Religion: Catholic
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