Manager Office Assistant

DONALD AGNEL NELSON FELIZARDO

Phone number: +974-********

E-mail Address: *******************@*****.***

Desired Position: OPERATIONS MANAGER

Career Objective

Seeking a quality environment where my knowledge and experience can be shared and enriched through a right opportunity in order to excel myself as a good professional and for the betterment of the company.

Personal Traits:

Sociable, can easily deal with people regardless of nationality in just a short period of time.

Hardworking, able to work under pressure and with less supervision.

Highly flexible, can easily adopt in new changing environment with innovation and insight.

Positive attitude, attentive to details and demonstrate the ability to assume responsibility without direct supervision.

Work Experiences

1)January 2014 till Date TOP CLEAN CLEANING & TRADING

Doha-Qatar

Position Held: Operations in charge

Duties and responsibilities:

In charge of Supervisors/Cleaning & Hospitality Staff

Preparing Tender Documents

( Prepared Individually Tender Documents / Costing and successfully awarded for QATAR MEDIA CORPORATION / QATAR FOUNDATION / KAHRAMAA / MINISTRY OF MUNICIPALITY & URBAN PLANNING -Cleaning / MINISTRY OF MUNICIPALITY & URBAN PLANNING –Hospitality/ MINISTRY OF DEFENCE / WOQOD / MINISTRY Of CULTURE & SPORTS / MINISTRY OF HEALTH )

Making Costing/Quotations

Responsible for providing excellent services

To our clients

Purchasing cleaning materials/uniforms etc.

Other office related administration work

Reports to the Director

2)March 2011 to December 2013 Final Touch Cleaning & Trading

Doha-Qatar

Position Held: Operations Supervisor

Duties and responsibilities:

In charge of Supervisors/Cleaning Labors/Office Boys

Making site visits. Responsible for providing excellent services

To our clients

Preparing daily work reports/work schedules

Purchasing cleaning materials/uniforms etc

Other office related administration work

Reports to the General Manager

3)August 2006 to January 2011 Norwegian Cruise Lines

Miami- Florida, USA

Position Held: 2nd Sanitation Steward

In charge of galley utilities.

Maintain cleanliness of galleys and surrounding areas.

Preparing daily work schedules.

Reports to Sanitation Supervisor.

4)July 2003 to March 2006 Hotel Mayfair

Panaji, Goa India

Position Held: Housekeeping Supervisor

Duties and Responsibilities:

In-charge of the entire housekeeping operation of the hotel.

Assigning duties to housekeeping attendants/ daily interactions with attendants.

Procuring housekeeping equipment’s/ maintains inventories.

Reports to the owner.

5)November 1999 to November 2001 Digital Direct Distribution Pvt.Ltd

Porvorim, Goa India

Position Held: Senior Executive Admn. & Mktng.

Duties and Responsibilities:

Oversee the operation of the marketing and administration of the company.

Assist customer and ensures a high level of customer service rendered.

Reports to the manager.

6)October 1997 to August 1999 Aminar Advertising Pvt. Ltd.

Position Held: Asst. Administration

Panaji, Goa India

Duties and Responsibilities:

Maintains inbound/outbound correspondence.

Handles customer concerns on product and services.

Reports to manager.

7)June 1995 to September 1997 Ideas Art and Advertising

Panaji, Goa India

Position Held: Office Assistant

Duties and Responsibilities:

Promotes up selling and customer assistance.

Ensure accurate orders and good quality of services to clients.

Performs other duties as required by the agency.

Reports to the supervisor.

Education

College: Dhempe College of Arts and Science

Bachelor of Arts in History

Post Graduate: Diploma in Mktg. & Sales Mngt. Diploma in Business Mngt. & Admn

Trade Courses/Industrial Courses

Typewriting course St. Michaels Typewriting Institute

Computer Courses National Soft Corp Institute of Technology

Housekeeping Course Anne Institute of Hotel Mgt. and Catering Tech.

Food Production Course Institute of Hotel and Restaurant Mgt.

Elementary first aid Sea Scan Marine Institute

Personal Survival Techniques -do-

Personal Safety and Social Responsibilities -do-

Fire Prevention and Fire Fighting -do-

Passenger Ship Familiarization NUSI Maritime Institute

Public Health Norwegian Cruise Lines

Crowd Management -do-

Crew Safety and Security Awareness Training -do-

Drugs and Narcotic Policy -do-

Marine Pest Management -do

Personal Details

Passport No: J2752780

QID No: 274********

Qatar Driving License:

(Valid Until) 06/01/2023

Place of Birth: Panaji, Goa India

Date of Birth: 12 July 1974

Height: 5’6”

Weight: 72 kgs.

Nationality: Indian

Gender/ Sex: Male

Civil Status: Married

Religion: Catholic

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