Customer Service Manager

ARCHIE DAVE TODD

**** *********** **** *******, ** 26426 · 304-***-****

*****.****@***.**.*** · linkedin.com/in/archie-todd-47566b106 ·

Possess over 35 years of oil and gas experience primarily in upstream operations. Skilled in all phases of drilling and completion of oil and gas in the Appalachian Basin. Experienced in specialized project implementation. Developed a large network of relationships throughout the industry.

EXPERIENCE

OCT 2018 – JULY 2019

ACCOUNT MANAGER, CLEAR POINT CHEMICALS

Provide customer service to an active client base located in OH, PA and WV.

2017 – SEPT. 2018

ACCOUNT MANAGER II, BJ SERVICES

Provide customer service to an active client base located in OH, PA and WV. Reconciled accounts that averaged over $20MM annually. Resolved performance issue to client satisfaction and management approval.

2012 – 2017

ACCOUNT MANGER I, BAKER HUGHES

Administered pending pumping operations by initiating quality control checks, logistical planning and chronological scheduling between customs and operations.

1982 – 2012

FIELD SUPERVISIOR, BJ SERVICES/NOWSCO

Oversaw all field operations associated with pressure pumping services including personnel management. Annually supervised over 200 pumping procedures in not only the Appalachian Basin but also in all the major basins in United States.

1979 - 1985

US ARMY RESERVES

INDUSTRY CERTIFICATIONS AND TRAINING (PARTIAL LIST)

Cement basics

CPR/FirstAid

Service Supervisor School

Diversity

Fraud in Workplace

OSHA 30

Frac Advanced

SafeLand Rig Pass

Defensive Driving

Operator specific safety

CDL Driver’s License

Frac Basics

5 Year Clean Driving Certificate

Wellsite Relations

Nitrogen for Service Supervisors

Business Ethics

Acid for Service Supervisors

·Cementing CPR/FirstAid Service Supervisor H2S

·Business Ethics OSHA 30 SafeLand Rig Pass Defensive Driving

·Operator specific safety Fracture Basics Wellsite Relations Business Ethics

SKILLS

Built relationships with rig manager and company reps

Strong knowledge of highways and access point throughout the area

Project ownership

Very reliable

Dedicated worker

Activities: Very active with a local church offering several hours of volunteer work assisting others in need. Various church sponsored events such as Feed the Hungry

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