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Manager Customer Service

Location:
Newark, DE
Posted:
August 12, 2019

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Resume:

*** **** *** *****

Franklinville, NJ *****

609-***-****

ac9198@r.postjobfree.com

Gary J. Colone

Objective:

A position that will allow me to use my skill sets and leadership ability to help promote the growth of the organization.

Summary of Qualifications:

I am a Materials/Distribution professional with successful operations experience in the areas of - Production planning – Inventory management - Distribution operations – Purchasing – Traffic management – Budget responsible – Familiar with OSHA, HAZMAT, DOT, and EPA regulations. SAP/Word/Excel/MS Office proficient.

Work Experience:

COIM USA INC.

Specialty Chemical Manufacturer WEST DEPTFORD, NJ

Shipping and Receiving Manager 6/2015 to PRESENT

Chair daily production meeting to review current customer shipments and discuss any operational challenges that may impact those shipments.

Responsible for the distribution operations at two locations.

Work closely with cross functional teams in order to maintain a 97% customer service level, accurate inventory levels and the timely receipt of all inbound materials.

Perform routine warehouse and environmental audits resulting in high housekeeping/safety standards as well as meeting site EPA regulations.

COLLABERA INC.

Contract Employment Agency MORRISTOWN, NJ

Inventory Analysis 4/2014 to 5/2015

Analylize and adjust inventory levels in order to meet both current customer demand and all transitional inventory demand.

Update all bill of materials to accuratly reflect current usage and proper standard costs.

Assist Buyers with the procurement of additional transitional material requirements.

EATON INDUSTRIES INC. SALEM, NJ

Manufacturer of electrical connectors

Materials Supervisor 2012 to 2013

Lead procurement team that facilitated and executed strategic sourcing projects which resulted in substantial cost reductions while achieving above goal customer OTD. Assured material was procured at the lowest total cost, per specification and delivered on time.

Successfully reduced inventory levels to corporate guidelines through supplier safety stock programs, implamentation of buying strategies and the identification and subsequent removal of obsolencence.

Supervised a staff of buyers managing supplier quality and delivery performance, supplier relations, timely resolution of supply issues and cost competitiveness.

Perform supervisory responsibilities relative to work assignments, training and certifications, disciplinary actions, PIP and scheduling vacations.

WHEATON INDUSTRIES INC. MILLVILLE, NJ

Distributor of laboratory supplies

Distribution Supervisor / EHS Site Rep. 2010 to 2012

Distribute and monitor the daily work schedules of hourly union employees based upon the analysis of open orders and current sales projections.

Successfully consolidated the company carrier pool which resulted in the increase of the on time and full order rate tracked by customers.

Responsible for maintaining site environmental and employee safety standards. Achieved a zero lost work day rate by expanding existing safety programs.

Reduced warehouse customer complaints by restructuring hourly work groups and providing better technology.

CLOROX CORPORATION PAULSBORO, NJ

Manufacturer of car care products.

Materials / Distribution Manager 1984 to 2010

Developed flexible production schedules which achieved customer requirements, while minimizing machine downtime, material waste and worker overtime.

Procured raw materials from vendors and established just in time delivery schedules, which streamlined the inventory management system, reducing inventory on hand (payables).

Successfully lead production planning/distribution meetings, which contributed to a consistent customer case, fill rate of 99.7%.

Active member of the plant safety committee focusing on and improving overall safety, while identifying and resolving any immediate specific safety/security concerns.

Effectively managed all warehouse and distribution activities contributing to a stellar safety record and an excellent customer order fill rate.

ROWAN UNIVERSITY GLASSBORO, NJ

Bachelor of Science Degree:

Personnel Management and Labor Relations

Additional Training:

WHEATON INDUSTRIES SAFETY TRAINING MILLVILE, NJ

OSHA 30 Hour Training Course – successful completion 2012

CLOROX CORPORATION TRAINING CENTER OAKLAND, CA.

Advanced Leadership Training Course 2007



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