***** ***** ******** ***** ******* Bravo

San Antonio, TX 78261

Cell Phone: 210-***-****

Email: ac910s@r.postjobfree.com

EXECUTIVE SUMMARY

Experienced and resourceful Business Analyst with a diverse background and a broad range of skills that include:

• Business Analysis Technical Documentation

• Web Development/Mgt Project Management

• Agile Development Human Factors Usability

• SDLC Business Intelligence

• Certified Educator Data Modeling/Analysis

• Team Collaboration/Coordination Multimedia Presentations Consistent track record for innovative analysis and planning of successful strategies in meeting objectives. Successful 20+ year career as team leader and team player in a Fortune 100 company that provided unparalleled specialty training opportunities. CAREER ACCOMPLISHMENTS

Award Winning Software: Designed a laptop Sales System for SBC Yellow Pages that won a nationally acclaimed Award for “Most Innovative Software in the Yellow Pages industry”. Human Factors: Managed a programming team in converting legacy systems to friendly, graphical interfaces; increased efficiency into the 1000% range.

Web Development: Directed the planning and implementation of the SBC Yellow Pages Intranet. Managed a shared resource team that developed portals; educated users; and serviced all departments. Innovative Solutions: Developed a flexible reporting system for Sales managers. Sliding columns and selectable formulae gave managers ability to easily create and distribute highly complex, custom report structures by email. Competitive Advantage: immediate tracking of new products and campaigns. MIS Vision: Researched emerging technologies and established strategic direction for future implementations of databases, web and software development tools. Included travel to Tel-Aviv to communicate SBC YP MIS strategy to primary programming vendor.

HR Strategy and Planning:SBC Communications (now AT&T) corporate office in San Antonio. Project Manager - Training:Curriculum Design, Training Material, Training Coordination. Strengths: Love of Systems Analysis and problem solving. Extended background in several disciplines; Project Management, SDLC, RAD, Business Analysis, HRIS, Human Factors, Supervision, Curriculum Development. Focus on “Elegantly Simple Solutions”. Rapid database and prototype development using Knack Cloud database tool.

WORK HISTORY

Pearson 2016 - 2018

Specialist, HR Talent Management

• Data analysis and database design

• Automation technical resource

• Business analysis

Entrepreneur - 2009 to 2015

• Founded BravoWorks: Marketed iOS/Android, MRAD sites utilizing QR code marketing.

• Marketed online tutor software for teachers.

• General Contractor for personal home.

Independent Consultant - 2001 – 2008

• Worked four years in St. Louis, San Antonio, Dallas and Anaheim as a consultant for AT&T on a national CRM conversion-to-web project. Specialized in ETL data integrity, testing, and implementation coordination.

• Developed a “Mortgage Servicing” and an “Applicant Tracking” system for Habitat for Humanity. The systems replaced manual processes and allowed HFH to double their housing projects.

• CTO for Corporate University. Directed a total redesign of the Corporate University website. Advanced features enabled online customer services worth up to $25,000 (up from $500). SBC Communications Inc., San Antonio, TX - 1997 – 2000 Human Resources Strategy & Planning

• Developed "HR Assist", an HR friendly interface to the corporate HR database. The system eliminated a research backlog and the need for an additional data analyst.

• Responsible for research, reports and strategies to support work force-planning initiatives, and intelligence reports to the CEO and Board-Of-Directors.

SBC Yellow Pages, St. Louis, MO – 1986 - 1997

Manager - Project Management

• Developed company standards for graphical user interface design (Human Factors).

• Designed an Oracle database for a new line of advertising products.

• Supervised a Visual Basic programming team in developing highly efficient GUI’s to legacy DB’s.

• Data Center: Directed operational activities for software installation, backups, processing, security. Supervisor - Training

• Responsible for Employee Technical Training coordination. EDUCATION

Graduate Work in Information Systems

• Webster University - (15 semester hours of post graduate MIS courses), Webster, MO Master of Music Education

• McNeese University, Lake Charles, LA

Bachelor of Arts - Music

• Lamar University, Beaumont, TX

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