Customer Service Operator

Sean J Castillo

Etobicoke, ON 647-***-**** ****.*.********.*********.****@*****.***

General Laborer, Forklift Operator, Customer Service, G2 Driver, Front Of House, Bar Tender, Back Of The House

QUALIFICATIONS

Hard working General Labourer offering 5 years of combined experience in Warehouse, Kitchen Support, and Customer Service Roles

Ability to work flexible shifts; ability to safely lift up to 50lbs

Good communication and interpersonal skills; able to build solid working relationships

Self-directed individual who works well independently and as part of a team

Motivated, hard-working, organized, responsible, and detail oriented individual

Safety conscious with good knowledge of WHMIS and health and safety standards

Working knowledge of Microsoft Word, Internet, Email and other Computer applications

WORK EXPERIENCE

GENERAL LABOUR

Picked and sorted order and freight mail by destination for expedited courier company

Picked invoice related orders, put them through verifying sequences and shipped them to expecting customers, business managers and outlets

Sorted, checked, weighed and packed materials and products

Maintained a clean and healthy work environment

Created labels and attached correct labels to materials

Unloaded inspected and verified incoming goods against invoices or other documents

Prepared orders to deliver to grocery stores

CUSTOMER SERVICE

Performed Hard working duties and achieved accomplishments for Coffee Shops and Sports and family oriented restaurants

Welcomed customers and provided friendly and informative customer support

Maintained solid knowledge of company services and products to ensure excellent service

Worked efficiently with team members to ensure that responsibilities were completed within deadlines

WORK HISTORY

Back of the House Hobart, Receipe Limited, Toronto, Ontario, 2019

Trainee, Tim Hortons, Toronto, Ontario 2019

Order Taker and Filler, Tim Hortons,2019

General Labourer, Lassondes Beverages, Incorporated, 2019

Cleaner & Labourer, Thompson Terminals, 2019

Labourer, Blanco Canada, 2019

Baggage Handling and Ramp Agent, Menzies Aviation, 2018

Cabin Service Agent, and Trainee, Avex Flight Support 2018

Dock Trainee and Warehouse Assistant, Air Link Cargo Incoroporated 2018

Fork Lift and Power Pump Lift Walkie Operator Warehouse Distribution Incoroporated 2018

Power Pump Lift Walkie Operator, Metro Distribution, 2017

Meat Department, Sunny’s Supermarket 2017

Custodial Work & General Labour, Various Agencies Inc. Talent Employment 2015 –2017

General Labourer, ATS, Expedite Courier Services Toronto, Ontario 2013 – 2014

Kitchen Staff, Lone Star Texas Grill, Toronto, Ontario 2013

Dishwasher, Arizona Bar, Grill and Lounge, Toronto, Ontario 2012

Cabin Groomer, Aeronaut Aviation Services Limited, Toronto, Ontario 2008

Cabin Services Specialist, Servis Air Incorporated, Toronto, Ontario 2005 – 2007

Parts Picker and Invoice Transaction Mananger, Yorkdale Ford Lincoln, Toronto, Ontario 2003

Parts and Order Picker, General Auto Parts, Toronto, Ontario, 2002

Sales Trainee Summit Ford, Toronto, Ontario 2002

Sales and Financial and Trainee Coorinator, Brampton, Ontario, 2001-2002

EDUCATION & TRAINING

Skilled and trained Fork Lift Operator, Learning Enrichment Learning, 2018

G2 Driving Abstract and Permit Operator, Driving Ontario, 2016-Present

Airport Ramp and Security Awareness Training, Menzies Aviation, 2018

Food Handling Training Awarness, SSP and Traveling Experts Toronto, 2017

Airport Terminal Food Handling Training Awareness, 2016

Airport Ramp Handling and Safety Awareness Training, Menzies Aviation, 2016

Trauma and Abuse Facilitator and Participant Training, The Gate House Rehabilitation, 2013-2015

O.S.S.D., Burnhamthorpe Colligiate Adult Learning Centre2012

EMS Training Certificate BUP Security Incorporated, 2012-2017

Career Exploration Program, Humber College 2009 – 2011

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