Customer Service Sales

SUMAN SITAULA

Hetauda-** bastipur-*****- street, Nepal

Cont: +977********** emil: ***********@*****.***

Profile summary

I have made a demonstrated profile in customer service from over 2 years of serving in retail industries. I got opportunity to gather lifelog experience in customer service client relationship business development and leading by team.

Core competencies

●Excellent customer service and people skills.

●Strong understanding of retail product and knowledge about the product. Administrative expert and excellent sales skills.

●Excellent communication, interpersonal skills and emotional intelligence.

Key proficiency

●Selling

Present and demonstrate and sell the products through features, advantages and benefits of the merchandise.

●Presentation of Marchandise

Ensure merchandise is displayed to the highest international standards and aids in the selling process

●Stock Administration

Maintain the highest level of accuracy when checking and counting goods

●Stock Security

Able to the highest level of confidentiality with regards to all company documentation, information and statistics.

Ensure that aware of the HOT SPOT or Theft prone areas

● Register Procedures

Able to the float is correct and that all keyed information into the POS terminal is done so accurately

Responsible for the cash variances at the end of the shift

Career Experience

Waiter or server at Orchid Resort pvt. Ltd hetauda, Nepal.

Web site: www.orchidresort.com (2014 - 2016)

Salesman at bhatbhateni supermarket bagbazar, Kathmandu, Nepal (2014 - 2015)

Sales associate at shoexpress department, Landmark group. al-sadd city Doha, Qatar cont: +974******** (2017-2019)

Academic qualifications

Shree Nirmal Higher secondary school Hetauda-19 higher level education (2010)

Diploma in computer courses(Ms-excel, Ms-PowerPoint, Pagemaker 70, Database & programming, web page Design, Tally 7.2 & email Internet)

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